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Hotel Chaco

4.0 star property
Hotel in Albuquerque with a full-service spa and free valet parking

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Photo gallery for Hotel Chaco

Relax and socialize in style on this spacious outdoor terrace with sofas and chairs, offering breathtaking city and mountain views.
Relax by the pool surrounded by a sleek building with balconies.
Welcome to our lobby, featuring a high ceiling, stone wall, and central sculpture.
Experience the elegant lobby with a central glass door, textured stone walls, and woven light fixtures.
Relax in a spacious room with a large bed, seating area, and expansive window offering a view of the building's exterior.

Popular amenities

  • Hot Tub
  • Parking included

Explore the area

Map
2000 Bellamah Avenue Northwest, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪7 min walk‬
  • Albuquerque Convention Center
    ‪3 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 510 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(115 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(22 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(65 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Balcony

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Fireplace

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • 510 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Balcony

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Accessible

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Fireplace (Balcony)

Premium bedding, in-room safe, desk, blackout drapes

Junior Room, 1 King Bed, Fireplace (Balcony)

  • 731 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Albuquerque

Located in Sawmill Area within a 5-minute walk of Albuquerque Museum, Hotel Chaco is within a 15-minute stroll of Explora Science Center and Children's Museum. This 118-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Old Town Plaza - 7 min walk - 0.4 miles
  • Indian Pueblo Cultural Center - 2 min drive - 1.4 miles
  • Albuquerque Convention Center - 3 min drive - 1.7 miles
  • ABQ BioPark Zoo - 5 min drive - 1.9 miles
  • University of New Mexico - 6 min drive - 4.0 miles

Getting around

  • Alvarado Transportation Center - 10 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Baskin-Robbins - ‬12 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Ponderosa Brewing - ‬5 min walk
  • ‪Cutbow Coffee Roastology - ‬15 min walk
  • ‪D. H. LESCOMBES WINERY & BISTRO - Old Town Albuquerque - ‬7 min walk

About this property

Hotel Chaco

Hotel in Albuquerque with a full-service spa and free valet parking
At Hotel Chaco, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. If you drive, take advantage of free valet parking. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a hot tub, meeting rooms, and a business center.
Flat-screen TVs come with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, free local calls, and laptop-compatible safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna. The spa is open select days.

Languages

English

Similar properties

Hotel Albuquerque at Old Town features a prominent tower with a welcoming entrance and beautifully maintained gardens.

Hotel Albuquerque at Old Town

  • Pool
  • Hot Tub
  • Pet friendly
  • Restaurant
9.0 out of 10, Wonderful, 1,297 reviews
$191 nightly
The price is $220
Aug 19 - Aug 20
Total includes taxes and fees
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Property amenities

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Equinox Cafe and Bar
  • Level 5

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping
  • Wine tasting room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Local artist showcase
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Partner property access
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25 to 100 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Chaco Albuquerque
Chaco Albuquerque
Hotel Chaco Hotel
Hotel Chaco Albuquerque
Hotel Chaco Hotel Albuquerque

Frequently asked questions

Is free cancellation available at Hotel Chaco?

Hotel Chaco offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Chaco?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Chaco on Sep 2, 2025 start from $272.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Chaco?

This hotel is situated in Sawmill Area, just steps from Albuquerque Museum, and within a 10-minute walk of Old Town Plaza and Explora Science Center and Children's Museum. You'll also find New Mexico Museum of Natural History and Science and Nizhoni Gallery less than a mile away.

Is there parking available at Hotel Chaco?

Yes, uncovered valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Hotel Chaco?

There is a full-service spa available for guests to enjoy and services include massages and facials. The spa is not open daily but only on select days.

Does Hotel Chaco have a casino at the property?

No, Hotel Chaco doesn't have a casino.

Will I find an indoor pool at Hotel Chaco?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hotel Chaco a good place to stay for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature fireplaces.

Does Hotel Chaco have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Chaco have a restaurant that serves breakfast?

Yes, Hotel Chaco serves a full breakfast for a surcharge each morning at Level 5.

Will Hotel Chaco allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Chaco for a fee of USD 75.00 per pet, per stay.

Are there connecting rooms at Hotel Chaco?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Chaco?

The closest major airport to Hotel Chaco is Albuquerque International Sunport (ABQ), which is 8.1 mi away (11 minutes by car).

Can I book a room with a balcony at Hotel Chaco?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Hotel Chaco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1001 reviews
Rating 8 - Good. 115 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great, but would have been even better if it had a breakfast option other than room service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique history/New Mexico style and design of the Hotel Chaco. Dining was exceptional (Level 5 Restaurant was very appealing and so tasty, the view is unbelievable!), the availability of breakfast dining was just limited to "room service" that was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

EVA, SHAKER HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was spacious and clean, and the staff were friendly and welcoming. The location is excellent—just a short walk to Old Town. However, there were a few disappointments. The hotel was undergoing renovations, and we were only informed via text message about the pool being unavailable a day before our arrival. Since we had a rental car and there was nearby construction, parking was confusing and unmarked; clearer instructions in advance would have been helpful. Additionally, we had issues with the TV—Netflix was inaccessible. Considering the price we paid, the experience didn’t quite meet our expectations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The rooms are very clean. The hotel is in a great location across from the Sawmill Market for a fun dining experience.
Stayed 3 nights in Apr 2025

8/10 Good

Preston

Liked: Cleanliness, staff & service
Good sray
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Dimitri

Restaurant wasn’t available for guests. Pool was closed. Register wasn’t working when we checked in.
Stayed 1 night in Apr 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, a pleasant experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

4/10 Poor

Robert, Las Vegas

Disliked: Staff & service, amenities
I will never stay at this property again. Construction and a closed pool happens but your failure at basic management made this review happen. Your staff at level 5 answering the phone were extremely rude and condescending. Unfortunately if you are not aware of how this “hotel” works, the staff made us feel stupid. This is not a great business strategy for hotels. Had to request room cleaning and the cleaning was irregular day to day. I will absolutely tell everyone I know how substandard your “hotel” truly is. A dozen other things too. Level 5 staff answering the phone are rude to those simply asking questions. Staff was unconcerned and not to be bothered. This is NOT even close to a 4 star. Unprofessional, uncaring and uncommitted.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jiayang

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staying
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 1 night in Apr 2025

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property was beautiful. A bit disappointed to learn that the pool and hot tub were closed for servicing (without any notice). The gym was nice but lots of little things like 2 of the 5 treadmills didn’t work. Disappointed to pay a resort fee of $140 which paid for pool/hot tub (closed), gym (had to wait for treadmills), valet (didn’t use once as we were able to park right in front without a problem) and bottled water. That was some expensive water! Would have been nice if they offered to give a discount on the resort fee without pool/hot tub amenities.
Stayed 4 nights in Apr 2025

10/10 Excellent

Reyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice and near the market and historical district! Great facility!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dorika

Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Traveled with family
Liked: Amenities
Excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & location

Great hotel and location. We loved walking to old town and then eating at Sawmill Market right across the street. Rooms were very nice and public areas nicely appointed. The front desk staff was super helpful & friendly (a big shout out to Noah who was wonderful!).
Stayed 1 night in Mar 2025

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