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Hotel Acapulco

3.0 star property
Hotel in Acapulco with beach bars and a 24-hour front desk

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Photo gallery for Hotel Acapulco

Interior
Interior
Family Quadruple Room | Free WiFi, bed sheets
Exterior
Comfort Triple Room | Free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
benito juarez #28, 28, Acapulco, GRO, 39300
  • Place, Zocalo
    ‪3 min walk‬
  • Place, La Quebrada Cliffs
    ‪8 min walk‬
  • Place, Papagayo Beach
    ‪3 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room

Free WiFi, bed sheets

Comfort Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Acapulco

Located in Acapulco Tradicional, Hotel Acapulco is adjacent to Tlacopanocha Beach and within a 5-minute walk of Plaza Álvarez. This 40-room, 3-star hotel welcomes guests with conveniences like 10 beach bars, free in-room WiFi, and concierge services.

What's nearby

  • Zocalo - 3 min walk - 0.2 miles
  • La Quebrada Cliffs - 8 min walk - 0.5 miles
  • Sinfonía del Mar - 14 min walk - 0.8 miles
  • Playa Caleta - 2 min drive - 1.4 miles
  • Papagayo Beach - 3 min drive - 1.9 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 46 min drive

Restaurants

  • ‪Mi Piaci - ‬5 min walk
  • ‪El Juguito - ‬3 min walk
  • ‪Meztizza Restaurante - ‬15 min walk
  • ‪La Michoacana Zocalo - ‬4 min walk
  • ‪Tamales Licha - ‬2 min walk

About this property

Hotel Acapulco

Hotel in Acapulco with beach bars and a 24-hour front desk
At Hotel Acapulco, guests have access to free WiFi in public areas and express check-out. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 beach bars

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Frequently asked questions

Is free cancellation available at Hotel Acapulco?

Hotel Acapulco provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see around Hotel Acapulco?

This hotel is situated in Acapulco Tradicional, just steps from Tlacopanocha Beach and Plaza Álvarez, and within a short walk of Zocalo. You'll also find La Quebrada Cliffs and Sinfonía del Mar less than a mile away.

Is parking available on site at Hotel Acapulco?

No, there isn't parking available at the hotel.

Does Hotel Acapulco feature a casino?

No, Hotel Acapulco doesn't have a casino.

Is there an indoor pool at Hotel Acapulco?

No, there is no indoor pool at this hotel.

Is Hotel Acapulco a good place to stay for couples?

Couples will appreciate amenities like 10 beach bars, concierge services, and a 24-hour front desk at this hotel.

Does Hotel Acapulco have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Acapulco have a restaurant with a breakfast menu?

No, Hotel Acapulco doesn't have a restaurant that serves breakfast.

Will Hotel Acapulco allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Acapulco.

Are there connecting rooms at Hotel Acapulco?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Acapulco?

The closest major airport to Hotel Acapulco is General Juan N. Alvarez Intl. Airport (ACA), which is 16 mi away (46 minutes by car).

Are there rooms with balconies at Hotel Acapulco?

No, there aren't any guestrooms with balconies at Hotel Acapulco.

Hotel Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 150 reviews
Rating 8 - Good. 37 out of 150 reviews
Rating 6 - Okay. 21 out of 150 reviews
Rating 4 - Poor. 14 out of 150 reviews
Rating 2 - Terrible. 13 out of 150 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Disliked: Staff & service
Stayed 4 nights in Feb 2025

2/10 Terrible

Jorge Jersy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Si hotel tiene chinches que nos mordieron. Si nos enfermamos será su responsabilidad. Tenemos fotos y videos
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Roman B

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024

4/10 Poor

FERNANDO, Jurupa Valley

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nesecita cortinas mas gruesas las cortinas que tienen dejan pasar toda la luz del sol en las mañanas y no puedes dormir. El loby controla el aire acondicionado de tu cuarto tú no. Control de la TV no funcionaba.
Stayed 4 nights in Feb 2024

10/10 Excellent

GERARDO

Stayed 4 nights in Dec 2023

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Jesús, Cuautepec

Liked: Cleanliness
Ta chida
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena experiencia el hotel muy como y limpio para ir en familia y buscar un lugar de descanso es muy bueno
Stayed 2 nights in May 2025

4/10 Poor

Ana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No estaba muy limpio,el lugar olía muy feo y los servicios malos, nos quitaban la programación del televisor a las 9:00 pm, por lo que cobran la verdad deja mucho que desear Me cobraron en el hospedaje y en la aplicación se me cobró la misma tarifa, sigo sin recibir reembolso Todo fue malo
Stayed 3 nights in May 2025

10/10 Excellent

MariaIdolina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
muy buena la atenciom
Stayed 1 night in May 2025

6/10 Okay

Marley Adilene

Liked: Property conditions & facilities, room comfort
Buen hotel, lo necesario, queda cerca casi todo, quedamos muy satisfechos
Stayed 3 nights in May 2025

4/10 Poor

Paulina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nada que ver con las fotos que ponen en la página, el lugar está descuidado, las escaleras necesitan mantenimiento, no salía agua caliente en el baño, literal solo me funcionó para dormir, el aire acondicionado y ventilador bien
Stayed 1 night in May 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y atención
Stayed 3 nights in Apr 2025

6/10 Okay

Salim

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Yasmin

Business traveler
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Miguel Ángel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo frente a la playa 👙
Stayed 2 nights in Mar 2025

10/10 Excellent

Ximena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bastante cómodo, limpio
Stayed 2 nights in Mar 2025

8/10 Good

José Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien el hotel lo único que le falto fue la alberca
Stayed 4 nights in Mar 2025

10/10 Excellent

Julian

Stayed 2 nights in Jan 2025

6/10 Okay

Claudia Edith

Stayed 2 nights in Jan 2025

10/10 Excellent

Ana Cristina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Jan 2025