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Novotel Aachen City

4.0 star property
Eco-certified hotel with a restaurant connected to the convention center in Aachen

Choose dates to view prices

Photo gallery for Novotel Aachen City

Reception
Standard Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Executive Room, 1 Double Bed with Sofa bed | Bathroom | Separate tub and shower, rainfall showerhead, eco-friendly toiletries
Executive Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Peterstr. 66, Aachen, NW, 52062
  • Carolus Thermen Bad Aachen
    ‪9 min walk‬
  • Aachen Cathedral
    ‪9 min walk‬
  • CHIO Stadium
    ‪4 min drive‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪31 min drive‬

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Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(30 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Aachen

Located in Aachen-Mitte, Novotel Aachen City is within a 10-minute stroll of sights such as St. Nikolaus Church and Elisenbrunnen. This 154-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Aachen, the hotel is connected to the convention center, and a short walk from Eurogress Aachen and Suermondt Ludwig Museum.

What's nearby

  • Aachen Town Hall - 8 min walk - 0.4 miles
  • RWTH Aachen University - 9 min walk - 0.5 miles
  • Carolus Thermen Bad Aachen - 9 min walk - 0.5 miles
  • Aachen Cathedral - 9 min walk - 0.5 miles
  • CHIO Stadium - 4 min drive - 1.5 miles

Getting around

  • Eurogress Aachen Bus Stop - 6 min walk
  • Maastricht (MST-Maastricht - Aachen) - 33 min drive

Restaurants

  • ‪OZAKI Sushi et Grill - ‬4 min walk
  • ‪Dario - ‬3 min walk
  • ‪Hotmannspief - ‬4 min walk
  • ‪Homeburgers - ‬5 min walk
  • ‪Sultans of Kebap - ‬2 min walk

About this property

Novotel Aachen City

Eco-certified hotel with a restaurant connected to the convention center in Aachen
Novotel Aachen City features free WiFi in public areas, conference space, and a business center. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include an arcade/game room, a terrace, and laundry facilities.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, coffee makers, and free newspapers are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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Aug 1 - Aug 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 19 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen

Frequently asked questions

Are free cancellation options available at Novotel Aachen City?

Novotel Aachen City provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Aachen City?

As of Jul 17, 2025, prices found for a 1-night stay for 2 adults at Novotel Aachen City on Aug 1, 2025 start from $91.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Novotel Aachen City?

This hotel is situated in Aachen-Mitte within a 10-minute walk of Eurogress Aachen, Aachen Town Hall, and Katschhof. You'll also find Aachen Cathedral and Carolus Thermen Bad Aachen less than a mile away.

Is there parking available at Novotel Aachen City?

No, this hotel doesn't offer parking.

Does Novotel Aachen City feature a casino?

No, Novotel Aachen City doesn't have a casino.

Is there an indoor pool at Novotel Aachen City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Novotel Aachen City?

Amenities that appeal to couples at this hotel include a separate bath and shower, a pillow menu, and free Internet access.

Are there hot tubs at Novotel Aachen City?

No, this hotel doesn't have a spa tub.

Does Novotel Aachen City have a restaurant that serves breakfast?

Yes, Novotel Aachen City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Novotel Aachen City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novotel Aachen City for a fee of EUR 19 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Novotel Aachen City?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Aachen City?

The closest major airport to Novotel Aachen City is Maastricht (MST-Maastricht - Aachen), which is 25 mi away (33 minutes by car). Another top airport is Liege (LGG), which is around 29.1 mi away.

Are there rooms with balconies that I can book at Novotel Aachen City?

No, there aren't any guestrooms with balconies at Novotel Aachen City.

Novotel Aachen City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 397 out of 858 reviews
Rating 8 - Good. 378 out of 858 reviews
Rating 6 - Okay. 55 out of 858 reviews
Rating 4 - Poor. 14 out of 858 reviews
Rating 2 - Terrible. 14 out of 858 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Olga

Business traveler
Liked: Cleanliness, staff & service
Place is clean and staff is polite and helpful. Close to the old town. In the evening streets did look a bit doggy.
Stayed 4 nights in Apr 2025

10/10 Excellent

zachary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Great experience and great location!
Stayed 4 nights in Feb 2025

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour parfait dans ce Novotel très bien entretenu (chambre impeccable, spacieuse, ultra propre). Accueil très agréable, de la réception au petit-déjeuner. Localisation très centrale et pratique (à 5mn à pied des rues avec tous les magasins principaux pour un week-end shopping ; 7mn à pied de la vieille ville ; 17mn à pied de la gare). Le petit-déjeuner était très copieux et soigné (par exemple petites cassolettes de saumon fumé, et une attention sur l'hygiène avec des vitres de protection pour se servir au buffet). Je reviendrai séjourner avec plaisir dans cet établissement et remercie tout son personnel agréable!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Pedro

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aachen Christmas market

Very convenient for Aachen Christmas market. Super friendly staff. Clean room. Used bar both evenings and drinks were reasonable and delicious. Didn’t have breakfast as we had it on the go from fantastic bakeries and cafes in town. Aachen beautiful - you must see the cathedral!
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

ADAM

Stayed 1 night in Nov 2024

8/10 Good

Kapinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel and spacious room. The front desk service personnel were extremely helpful and friendly. The breakfast was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

TERENCE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place to stay in Aachen! Very modern / clean ..with an amazing breakfast option. This is an excellent hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vikrant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

WISSAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing is good and near bus station all very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I’d stay more. Highly recommended Hotel in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

amy

Stayed 5 nights in Dec 2023

10/10 Excellent

Asir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel within walking distance from downtown. Would recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2023

8/10 Good

HARALD

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Eurogress
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast room was clean and very quite, no outside noise.
Stayed 5 nights in Sep 2023

10/10 Excellent

Shanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing!! Hotel was great formour 2 night stay. Area around the hotel could clean up the junkies at nightbut thats a city problem.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a comfortable room
Stayed 1 night in Jul 2023

10/10 Excellent

yuval

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel at the center of Aachen

We return to Novotel Aachen again and again and it keeps its high standarts.
Stayed 6 nights in Jul 2023

4/10 Poor

Burcin

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel staff was extremely rude and inconsiderate. Many essentials were missing in the room including toilet paper. When you need to ask for toilet paper then you know there is an issue. The key cards did not work and we had to ask for new keys frequently. The staff was very rude and inconsiderate; I have stayed in many hotels around the world but the lack of service and basic communication skills were missing. Consider this hotel as you last option in Aachen.
Stayed 3 nights in Jun 2023

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