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Novotel Zurich Airport Messe

4.0 out of 5.0

Novotel Zurich Airport Messe

4.0 out of 5.0

Recent guest reviews

Very Nice hotel for the price. Staff were very courteous and helpful. Rooms were clean and location is nice for the airport as they offer free airport shuttle as well.

Hotel had the best breakfast buffet and the rooms were very nice.

The staff was supper nice and they were helpful! Giulia was one of the staff and she was so kind to us and our kids. Our kids would run into her arms. American friendly hotel!

My family stayed in two rooms with connecting doors. the kids were happy to go through the door, and easy to communicate. A staff refused to supply some extra bottles of water, but the cleaning crews were happy to supply them. The front desk graciously allowed an early check in. It was nice after long overnight trip to Zurich. Very close to the tram station going to the airport or Zurich Bahnhof. Good deal with the price.

No complimentry anything. No coffee no ice. The staff was nice but vet costly.

We arrived fairly late and tired from the long flight. We were very pleased that the hotel was less than 10 minutes tram ride away and very easy to get to. The staff at the reception was very welcoming and helpful. We slept well in a very clear and comfortable room....felt much refreshed as we woke up in the morning.

Excellent! The front desk staff were friendly, and very helpful. The room was immaculately clean, and we had a very quiet, relaxed evening before catching a flight the next morning out of Zurich. 5 mins to the airport on a for pay shuttle. We would recommend this hotel. Thank you.

a great place to stay while preparing for an early flight the next day. the breakfast buffet is marvelous.

Clean, well laid out rooms with all the mod cons. Decor runs to attractive Scandinavian spareness. Breakfast buffet is very ample and it's a short distance to the airport.I recommend the rate that includes free WiFi, mini-bar and movies - a great savings.

The hotel is perfectly located for a stopover stay between flight connections being both near to the airport & a 15 min tram ride to the centre of Zuirich. Rooms are clean & modern with freindly & helpful staff always at hand

Was in Zurich on business for a few nights. This hotel is convenient to the airport with a tram stop right outside the entrance to the hotel. I was able to take the tram to and from both the airport and my meeting location. Room service was quick and tasty. Staff were wonderful. Would definitely stay here again.

Easy access to the tram. The tram system is easy as long as you are in by 12:30 am, after that it just stops wherever you are, we ended up walking several blocks and then catching a cab. Thankfully Zurich felt VERY safe so this was all good. Didn't eat at the hotel, too expensive. Did enjoy a beer at the bar and a great jar of complimentary peanuts. :)

Hotel is well-situated for airport access with clean, contemporary design. It advertises a bar/lounge but was not in service. Restaurant offered limited fare, well-prepared yet outrageously overpriced. The bad...bath linens did not accommodate the number of guests in the room and after 2 requests of the housekeeper and 1 of the manager on duty, none ever arrived! Sharing towels and washclothes isn't fun! The ugly...with one exception, the desk staff was incompetent and profoundly rude! No response to the linen request; failure to provide the requested wake-up call therefore barely making the last plane out of Zurich; DOUBLE CHARGING for the room and refusal to review the final statement of charges until I produced my own copies of prepayment and only then begrudgingly reversed the improper charges; overall indifference to proper guest service. The really, really ugly...the male front desk clerk literally fighting with a guest on the reception area floor because their room had been sold to someone else! An appalling experience and therefore I could never recommend this hotel to anyone.

Great room, quite, many english tv channels.

The staff were competent but not overly friendly. The rooms are small by American standards but not by Zurich standards for the price. There is free plug in high speed internet in the room or you can pay for wireless. There is no shuttle to and from the airport so you will have to take the tram or taxi. The room was extremely quiet and neat. We were by the elevators and you could not hear people coming and going. Also, unlike America, where even when you put up the "Do not Disturb" sign, you will still get woken up by people checking out and housekeeping banging around in other rooms during the morning hours. Not so here. Completely silent, even with a full hotel. It is about 25 minutes by tram to Central, the main part of town, but easily accessible. The station is right outside the door and the tram runs almost around the clock with the exception of Sundays with fewer runs. Very nice public transportation.

Staff was very nice and helpful. For Americans - food prices are considerably higher that we are used to in the US. Since near the airport not many other restaurant selections w/out going into town. Lounge/elevator very smokey if you are not used to smoke.

We had two days between the end of our Rhine cruise and return to the U.S. Lindbergh-Platz was a perfect location ... really short walk from the hotel to the tram stop and a quick trip downtown. On our departure day, just a couple of tram stops to the airport. ATM just around the corner from the hotel. Front desk sold tram tickets. Good buffet breakfast in the morning (not included in room rate). Roomy, quiet, comfortable, modern room.

Best hotel of the three we stayed at during this trip. Plenty of parking (particularly important in Zurich). Quiet,unobtrusive, but efficient staff. Could use an additional chair in room. Excellent food. Surprisingly moderate price for this type hotel.

Quick stay between flights. Good location and connectivity, not many restaurants close by

The hotel is very clean and modern. The internet connection was extremely slow and did not transmit well. The hotel is in a business park some distance from Zurich Main Station. There is a trolley right outside the hotel that, with connections, allow you to make it to Zurich Main station in about 20 minutes. Parking is outside, when it is not full. The staff were friendly, BUT, there never appeared to be sufficient staff to suppor the front desk needs. You often had to wait in line to obtain an answer to a simple question.

Lindbergh - Platz 1 Opfikon ZH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Glattbrugg within 2 miles (3 km) of Hallenstadion, Novotel Zurich Airport Messe is within a few miles (5 km) of other popular sights such as University of Zurich. This 255-room, 4-star hotel has free in-room WiFi along with a fitness center and a 24-hour business center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 26-inch an LCD TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sitting area, a minibar, and a coffee maker.


Property features

Novotel Zurich Airport Messe offers a fitness center, a sauna, and free WiFi in public areas. If you drive, self parking is CHF 20 per day, or you can take advantage of the airport shuttle at scheduled times for CHF 4 per person one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Superior Room

Queen 1 | Sleeps 4

Executive Room

Queen 1 | Sleeps 2

Superior Room

Full 1 | Sleeps 2

Guest reviews for Novotel Zurich Airport Messe

Everyone (5) Couples (12) Business (7) Family (4) Friends (2) Other (2)
5
Everyone

Very Nice hotel for the price. Staff were very courteous and helpful. Rooms were clean and location is nice for the airport as they offer free airport shuttle as well.

By , from CA on Sep 24, 2018

Review comment responded on Sep 24, 2018

Dear Guest, thank you very much for staying with us at Novotel Zurich Airport Messe and your excellent rating and comments. Best regards, Markus Koller

5
Everyone

Hotel had the best breakfast buffet and the rooms were very nice.

By , from orange county california usa on May 7, 2018

Review comment responded on May 7, 2018

Dear Lynn, thank you very much for staying with us and your fantastic review and rating. Kind regards, Markus Koller

5

great people!

Everyone

The staff was supper nice and they were helpful! Giulia was one of the staff and she was so kind to us and our kids. Our kids would run into her arms. American friendly hotel!

By on Apr 26, 2018

Review comment responded on Apr 26, 2018

Dear Guest, thank you very much for staying with us and giving us such a wonderful rating and review. I am very happy to read how much you've been enjoying our hotel and look forward to be sharing your comments with Giulia. I am sure she will be delighted to hear from you and be even more motivated to continue her excellent job with all our guest. Kind regards from Zurich, Markus Koller

4
Everyone

My family stayed in two rooms with connecting doors. the kids were happy to go through the door, and easy to communicate. A staff refused to supply some extra bottles of water, but the cleaning crews were happy to supply them. The front desk graciously allowed an early check in. It was nice after long overnight trip to Zurich. Very close to the tram station going to the airport or Zurich Bahnhof. Good deal with the price.

By on Apr 5, 2018

Review comment responded on Apr 6, 2018

Dear Guest, thank you very much for choosing our hotel for your recent trip to Zurich. I'm very happy to read that you and your family enjoyed your stay with some extra courtesy water provided by our friendly housekeeping. Kind regards, Markus Koller

3

no conviences!

Everyone

No complimentry anything. No coffee no ice. The staff was nice but vet costly.

By , from CA on Feb 19, 2017

5

great location and great stay

Couples

We arrived fairly late and tired from the long flight. We were very pleased that the hotel was less than 10 minutes tram ride away and very easy to get to. The staff at the reception was very welcoming and helpful. We slept well in a very clear and comfortable room....felt much refreshed as we woke up in the morning.

By on Jun 22, 2014

4

perfect location to zurich and the airport

Couples

Excellent! The front desk staff were friendly, and very helpful. The room was immaculately clean, and we had a very quiet, relaxed evening before catching a flight the next morning out of Zurich. 5 mins to the airport on a for pay shuttle. We would recommend this hotel. Thank you.

By on Oct 31, 2012

4

a nice place to unwind

Couples

a great place to stay while preparing for an early flight the next day. the breakfast buffet is marvelous.

By on Sep 30, 2012

4

business-like hotel for the business traveler

BusinessTravelers

Clean, well laid out rooms with all the mod cons. Decor runs to attractive Scandinavian spareness. Breakfast buffet is very ample and it's a short distance to the airport.I recommend the rate that includes free WiFi, mini-bar and movies - a great savings.

By on Sep 26, 2012

4

perfect stopover

Families

The hotel is perfectly located for a stopover stay between flight connections being both near to the airport & a 15 min tram ride to the centre of Zuirich. Rooms are clean & modern with freindly & helpful staff always at hand

By on Jan 6, 2012

Novotel Zurich Airport Messe

Lindbergh - Platz 1, Opfikon, ZH 8152