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Best Western Toluca

3.0 star property

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Photo gallery for Best Western Toluca

Lobby
Front of property
Suite, 1 King Bed, Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi
Lunch and dinner served
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Vialidad Adolfo Lopez Mateos No. 406, Zinacantepec, MEX, 51355
  • Place, Cyberbox
    ‪19 min walk‬
  • Place, Nemesio Díez Stadium
    ‪20 min drive‬
  • Place, The Cosmovitral
    ‪22 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, Hairdryer, Coffee Maker, Alarm Clock, Cable Tv, Telephone

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Hairdryer, Coffee Maker, Telephone, Cable Tv, Work Desk, Safe

  • Sleeps 2
  • Free WiFi

2 Double Beds, Non-Smoking, Hairdryer, Coffee Maker, Alarm Clock, Cable Tv, Telephone

  • Sleeps 4
  • Free WiFi

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Exterior

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  • Parking included
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About the neighborhood

Zinacantepec

Located within a mile (2 km) of Cyberbox, Best Western Toluca is within 3 miles (5 km) of Monterrey Institute of Technology and Higher Education. This 37-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Cyberbox - 19 min walk - 1.0 mile
  • Nemesio Díez Stadium - 20 min drive - 4.7 miles
  • The Cosmovitral - 22 min drive - 6.6 miles
  • Galerias Metepec Shopping Center - 25 min drive - 9.8 miles
  • Nevado de Toluca National Park - 48 min drive - 9.4 miles

Getting around

  • Zinacantepec Station - 8 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 38 min drive

Restaurants

  • ‪La Tradición - ‬6 min walk
  • ‪El Dorado - ‬3 min walk
  • ‪Mariscos "Los Delfines - ‬12 min walk
  • ‪La Calle De Los Mariscos - ‬11 min walk
  • ‪La Crepa Café - ‬15 min walk

About this property

Best Western Toluca

Best Western Toluca features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
Recreational amenities at the hotel include a fitness center.

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Hotel Don Simon
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 472 reviews
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The price is $45
Jul 1 - Jul 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 10 km
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec

Frequently asked questions

What can I see within easy reach of Best Western Toluca?

This hotel is located in Zinacantepec within a short 17-minute walk of Cyberbox. You'll also find Nemesio Díez Stadium and Mexiquense Cultural Center within a short drive.

How much does it cost to stay at Best Western Toluca?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Best Western Toluca on Jun 30, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Toluca?

Yes, self parking is offered for free at the hotel.

Does Best Western Toluca feature a casino at the property?

No, Best Western Toluca doesn't have a casino.

Will I find an indoor pool at Best Western Toluca?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Toluca?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a courtyard view and a minibar.

Are there hot tubs at Best Western Toluca?

No, this hotel doesn't have a spa tub.

Does Best Western Toluca feature a restaurant that includes a breakfast menu?

Yes, Best Western Toluca serves free breakfast at Los Arcos.

Does Best Western Toluca allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Toluca.

Are there connecting rooms at Best Western Toluca?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Toluca?

The closest major airport to Best Western Toluca is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is 16.5 mi away (38 minutes by car).

Are there rooms with balconies at Best Western Toluca?

Yes, some guestrooms at Best Western Toluca offer a balcony and may feature courtyard views.

Best Western Toluca Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 106 out of 302 reviews
Rating 8 - Good. 83 out of 302 reviews
Rating 6 - Okay. 63 out of 302 reviews
Rating 4 - Poor. 21 out of 302 reviews
Rating 2 - Terrible. 29 out of 302 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe lication woth various dining options within walking distance. Staff was friendly and the rooms were clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Totally enjoyed our stay and we will be back.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

roberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything was. Beautiful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place and clean
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel but need up keeping in the room
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

John

Liked: Property conditions & facilities
Disliked: Cleanliness
The property was very nice. However we had problems with the security box and to change rooms Then in the other room there was no hot water and there was no hot water. The employees were very kind and every thing was very clean.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Montserrat

The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I did not expect was restaurant dining not available and the bar being closed as well. Aside from this it was a pretty good place to stay at a comfortable price.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service
Location convenient they nees a little Too. Up. Old and short bathroom .
Verified

8/10 Good

Orlando

Liked: Staff & service, property conditions & facilities
They should install a vending machine
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reajustar la rrvadrray
Stayed 1 night in May 2024
Verified

6/10 Okay

Juan Carlos

Disliked: Amenities, property conditions & facilities
That’s no one to help you with the bags no elevator no room service because there no the restaurant so more things
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Norma

Disliked: Property conditions & facilities, room comfort

Hotel needs some upgrades.

The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Stayed 3 nights in May 2024
Verified

2/10 Terrible

KARINA ALEJANDRA

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación en muy mal estado, la Cerradura de la puerta no servía, las cortinas no cerraban, las toallas rotas, fatal el servicio y las instalaciones en muy mal estado
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Disliked: Amenities
Las camas muy duras y el gimnasio no tiene nada para hacer ejercicio
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia, bien arreglada, camas cómodas, personal con buena disposición
Stayed 1 night in Feb 2026
Verified

8/10 Good

juan carlos

Liked: Cleanliness, amenities, property conditions & facilities
Limpio muy bien todo
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carlos

Fumigar ya que había arañas en la habitación
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Jose Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Faltaban focos en el baño Agua fria Sin papel de baño
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno fue a la carta y muy buen servicio, la habitacion bien, si habia mucho lugar en el estacionamiento
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Lilia

Liked: Cleanliness, property conditions & facilities
Buena atención pero nada destacado, en la habitación tenian cafetera pero no café, el personal educado pero no daban ni una palabra de más. No probamos el desayuno.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien pero pedí apoyo con factura y no me la Dieron
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Miguel

Disliked: Amenities
El lugar está de medio pelo. El servicio, la cama y demás instalaciones bastante regular. Lo bueno fue el desayuno.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Rosa María

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Las instalaciones son antiguas, en general el servicio es bueno. El personal muy amable. Más nuestra recamarera.!
Stayed 2 nights in Nov 2025