Courtyard by Marriott Toluca Airport3.5 out of 5.0
Recent guest reviews
I spent a week here for business, and this is your fairly standard Courtyard by Marriott. Of course there is some charm with the Mexican culture, but it's not overly in-your-face. The room I was in was also comfortable, and pretty straight-forward - no frills, but all the necessities you would expect. The only small details I would mention is that the room gets fairly dark if you close the shades (something that is always a positive for me). And in the bathroom, the shower does leak water - but they must have planned for this, because there is also a drain on the outside of the shower door. Other things to note, the breakfast in the restaurant is okay with a blend of Mexican-style and American foods - it's not great, but good enough. Although the coffee is not good, so I found it only appeasing until I can get better coffee elsewhere. Otherwise, the staff was friendly and helpful throughout my stay, and the location was good - near the airport, but not too close where it was noisy. So coupled with the prices, this is a good choice if you have basic or common Courtyard expectations.
I stay at this hotel a lot, and always feel welcomed by the staff. I use their hotel shuttle service quite a bit to get around and their drivers, especially Jose Luis, are always friendly. While it is an older building, the beds are comfortable, and the newly remodeled restaurant is really nice. The food is good, and they occasionally have specials. Victor at the bar always has a smile and gives great service. The central courtyard is a nice place to relax, and there is a soccer field right behind the hotel with a service road around its perimeter. Five laps is one mile. The gym was recently remodeled, and while it is much nicer than what was there previously, it is not quite up to the standard you may expect. The cardio equipment is Techno Gym, which I had never heard of before, and the Elliptical Trainers seem to go into some sort of sleep mode that you cannot wake them from. Have not seen this issue with the treadmills or recumbent bike. All in all this is a very good choice at a reasonable price in Toluca, and is close to the airport.
all good when arrived valvet parking garden view great gym ok should be improved with more equipment room good and clean lounge bar great service all you need is taken care off breaky ok does the deal enjoy
Great service as usual, the staff is very helpful and their English is very good. Had a room facing the interior garden, I never changed the AC setting, and the temp was fine. The restaurant has been completely remodeled recently and it looks great, the food I ate for supper and breakfast was delicious. The bed was comfortable. The original refrigerator did not work and reception had a replacement brought in and set up. I spent a week here again, the hotel shuttle service is always on-time.
So where to begin the room had the largest bed I've ever slept in that was also extremely comfy with a selection of pillows. The room itself was spotless with all the functional amenities you would expect. I had no issues during my 2 night stay and would happily have stayed longer apart from the location. Unfortunately this hotel is located in what was described to me as a very dangerous area of Toluca. It is placed to service the airport and local business parks, which suited me fine during the day, but I was warned not to leave the hotel at night. Other than this there was a free taxi service to our place of work and the staff were very helpful. The restaurant was fairly priced and the food was good, although their idea of buffalo wings is a bit off. The breakfast buffet has a good selection that I preferred over the more expensive hotel I'd been staying at in Mexico city. The central courtyard garden area is a great touch and really made a difference after being in the city. The only reason for the 4* is the area and a slightly tired feeling if I could I'd give 4.5.
This hotel has a great atmosphere, The personnel is great to deal with and they are alway attentive to our needs. Rooms are clean and in great shape. The only thing I would complaint about is the "Do not Disturb"tags for the door. It says exactly the same thing on both sides and of course our room did not get made. Refrigerator in room was not working
Stayed here on an airline layover for 4 days. First of all, the staff is superb! Very helpful in everything they do. They were great about recommendations for local attractions, restaurants, shopping, etc. The people at the front desk represent the Marriott brand very well. They're very receptive and courteous. Sadly, I don't remember all of their names. Our drivers - Jose Luis, Demetrio, René, and Eduardo - were terrific. They made loads of recommendations and even gave me some of the history of the local area. Jose Luis even came inside and helped me pick out some tequila for my wife! Just wonderful and warm people. The rooms are spacious and clean with all the amenities you would expect. The restaurant was very good. The chef was even kind enough to bake some American flag cookies for us because he knew it was the 4th of July weekend. My only complaint would be the lack of a swimming pool, but I'm guessing that average temperatures in the 60's in July might have something to do with that. I would gladly recommend this hotel for anyone traveling through Toluca on business. If your goal is sightseeing in downtown Toluca or Metepec, then it's about a 20-30 cab ride down there, but the front desk is happy to arrange transportation for you. It has been a great experience staying here and I look forward to coming back again soon.
I stay at the Courtyard Toluca Airport whenever I visit Toluca. Hotels and Rooms are very clean. Staff is some of the best people I have dealt with in a Hotel. The shuttle driver Jose is great and always has a smile on his face and is always willing to help. Looking forward to the new restaurant currently under construction.
I have used this hotel for business over the past 5 years, it is conveniently located near the airport. The entire staff was very courteous and helpful. However Victor in the cantina/restaurant always offered great service, in addition José Luis offered great and secure service in the shuttle! The front desk staff was always accommodating. One hidden gym is a soccer field in the back where you can get exercise and sun in a secure setting. Would recommend over all hotels in Toluca.
Excellent service!!!, Ana de la Cruz from the restaurant is amazing and very supportive on my specific needs, Alejandra the GM, Sergio and Victor also have made my several stays for work (Peugeot) reasons an amazing experience and a "feel like home" experience.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Courtyard by Marriott Toluca Airport places you within a 15-minute drive of Galerias Toluca and San Jose de Toluca Cathedral. This 3.5-star hotel welcomes guests with 153 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. Near the airport, the hotel is also within a 15-minute drive of Monument to Ignacio Zaragoza and Modelo Museum of Science and Industry.
Enjoy dining at one of 2 onsite restaurants including CafÃ© Del Rey, which specializes in international cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.
Courtyard by Marriott Toluca Airport's 153 rooms are air-conditioned and provide iPod docks, coffee makers, and free bottled water. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
At Courtyard by Marriott Toluca Airport, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a computer station, a library, and express check-out.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 132 reviews