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Radisson Hotel & Convention Center Toluca

Property class: 4

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Photo gallery for Radisson Hotel & Convention Center Toluca

An indoor swimming pool with a glass ceiling, surrounded by greenery and a tiled floor.
A multi-level hotel lobby with a central atrium featuring a large tree sculpture, a seating area with sofas, and a display of ornate vases.
A statue of a figure holding a birdcage, surrounded by lush greenery and decorative vases in a spacious atrium.
A spacious atrium with a central garden, a staircase, and a modern design with white walls and metal railings.
A spacious indoor garden with a glass ceiling, various plants, and a central gazebo.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Place, Galerias Toluca
    ‪5 min walk‬
  • Place, Centro De Arte Y Cultura
    ‪3 min drive‬
  • Place, Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    ‪4 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive King Room

A hotel room with a bed, a desk, a chair, and a nightstand.

Executive King Room

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room with Two Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room with Two Double Beds

9.2 out of 10
Wonderful
(41 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Junior King Suite

A hotel room with a bed, a desk with a chair, a TV, a small seating area with a couch, and a window with curtains.

Executive Junior King Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room with Two Double Beds

Room

Executive Room with Two Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

A hotel room with a large bed, bedside table, desk, chair, and a small wooden stool.

Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Extended Stay Room with Two Double Beds and Kitchenette

Room

Extended Stay Room with Two Double Beds and Kitchenette

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Room with Two Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Accessible Room with Two Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

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  • Breakfast included
  • Parking included
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About the neighborhood

Toluca

Within a short walk of Galerias Toluca, Radisson Hotel & Convention Center Toluca is within 2 miles (3 km) of Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida. This 250-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Galerias Toluca - 5 min walk - 0.3 miles
  • Centro De Arte Y Cultura - 3 min drive - 1.7 miles
  • Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida - 4 min drive - 1.4 miles
  • Galerias Metepec Shopping Center - 7 min drive - 5.4 miles
  • Nemesio Díez Stadium - 8 min drive - 4.5 miles

Getting around

  • Metepec Station - 7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Food Court - ‬9 min walk
  • ‪Starbucks Drive Thru - ‬1 min walk
  • ‪Experiencia Gourmet - ‬9 min walk

About this property

Radisson Hotel & Convention Center Toluca

At Radisson Hotel & Convention Center Toluca, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and an arcade/game room.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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A multi-level atrium with glass railings, seating areas, and potted plants.
Holiday Inn Express Toluca by IHG
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 998 reviews
$60 nightly
The price is $72
Oct 18 - Oct 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Frequently asked questions

Are free cancellation options available at Radisson Hotel & Convention Center Toluca?

Radisson Hotel & Convention Center Toluca provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Radisson Hotel & Convention Center Toluca?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Radisson Hotel & Convention Center Toluca on Nov 1, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Radisson Hotel & Convention Center Toluca?

This hotel is located in Toluca within a short 8-minute walk of Galerias Toluca. You'll also find Town Square Metepec and Galerias Metepec Shopping Center within a short drive.

Is parking available on site at Radisson Hotel & Convention Center Toluca?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Radisson Hotel & Convention Center Toluca have a casino at the property?

No, Radisson Hotel & Convention Center Toluca doesn't have a casino.

Is there an indoor pool at Radisson Hotel & Convention Center Toluca?

Yes, this hotel has an indoor pool.

Is Radisson Hotel & Convention Center Toluca good for couples?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Radisson Hotel & Convention Center Toluca?

No, this hotel doesn't have a spa tub.

Does Radisson Hotel & Convention Center Toluca feature a restaurant that includes a breakfast menu?

Yes, Radisson Hotel & Convention Center Toluca serves buffet breakfast for a surcharge each morning at Malinalco.

Does Radisson Hotel & Convention Center Toluca allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Radisson Hotel & Convention Center Toluca for a fee of MXN 300 per accommodation, per stay. The property also provides food and water bowls. A deposit of MXN 300 per stay is collected.

Are there connecting rooms at Radisson Hotel & Convention Center Toluca?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Radisson Hotel & Convention Center Toluca?

The closest major airport to Radisson Hotel & Convention Center Toluca is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is 8.8 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Radisson Hotel & Convention Center Toluca?

No, there aren't any guestrooms at Radisson Hotel & Convention Center Toluca that offer a balcony.

Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio area was beautiful
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Serene vibe, great location, spacious rooms, great staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff Excellent service from the staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and food, they have the live music on the patio, this was amazing, short but a very nice time in this property
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The hotel is a little dated, but still nice. The restaurant service was slow, and the food was just okay, but good enough if you don’t feel like leaving the hotel. The pool area is definitely nice and the gym is located there too. You have to ask hotel staff to let you in and out, so that’s a little inconvenient. We were in a quiet part of the hotel and our room had a nice sitting area. Overall, an okay stay.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , kind staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel was great, some of the linens were old but clean
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice my only complaint was there was no refrigerator in the room
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was big, the staff was friendly!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property is nice conveniently located right next-door to a Starbucks. Inconveniently they have three Radisson vans that do not provide transportation to and from the airport despite having them. apparently the agreement is between the Radisson Hotel and the Mexican airline Volaris staff, staying in the hotel, but not guest despite going to the same location. A plus is that— They do allow you to leave your luggage while you’re waiting for check-in time which is very convenient and gives you an opportunity to go check out the city.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beautiful gardens inside. staff very professional and helpful. Restaurant was also great.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Hotel was clean and beds were nice and comfortable. Staff was friendly, but no hot tub only warm pools and breakfast was not included in price .
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
**********
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

All good
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac is no working perfect
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
OK
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026