DoubleTree by Hilton Toluca

4.0 star property
Hotel with free parking, near Galerias Toluca

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Toluca

Lobby
Meeting facility
Indoor pool
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Industria Minera 503, Toluca, MEX, 50010
  • Galerias Toluca
    ‪2 min drive‬
  • The Cosmovitral
    ‪4 min drive‬
  • Galerias Metepec Shopping Center
    ‪6 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪23 min drive‬

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Room options

Room, 2 Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Toluca

Galerias Toluca is within a mile (2 km) of DoubleTree by Hilton Toluca, and other popular attractions like The Cosmovitral are within a few miles (5 km). This 145-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Galerias Toluca - 2 min drive - 1.3 miles
  • The Cosmovitral - 4 min drive - 2.6 miles
  • San Jose de Toluca Cathedral - 5 min drive - 3.0 miles
  • Galerias Metepec Shopping Center - 6 min drive - 3.8 miles
  • Nemesio Díez Stadium - 7 min drive - 3.8 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 23 min drive

Restaurants

  • ‪Barbacoa don beto - ‬3 min walk
  • ‪SUSHI KOBE Oficial - ‬7 min walk
  • ‪Barbacoa Don Primo - ‬7 min walk
  • ‪Taquitos de Transito - ‬7 min walk
  • ‪The Italian Coffee Company - ‬11 min walk

About this property

DoubleTree by Hilton Toluca

Hotel with free parking, near Galerias Toluca
Guests of DoubleTree by Hilton Toluca have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and express check-out.
Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Coffee makers, free local calls, and laptop-compatible safes are also available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured valet parking on site (USD 6 per stay)
  • Wheelchair-accessible van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 13 to 13 for adults and USD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cantina La Reforma Uno
  • Restaurante Patio

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (6,240 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 63
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 13 to 13 for adults, and USD 13 to 13 for children
  • Secured valet parking fee: USD 6 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 63 (subject to availability)
  • Facilities fee: USD 10.46 per person, per day and includes use of: swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Campanario Toluca
Hotel Campanario Toluca
DoubleTree Hilton Toluca Hotel
DoubleTree Hilton Toluca
DoubleTree by Hilton Toluca Hotel
DoubleTree by Hilton Toluca Toluca
DoubleTree by Hilton Toluca Hotel Toluca

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Toluca?

DoubleTree by Hilton Toluca offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Toluca?

As of May 4, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Toluca on May 14, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to DoubleTree by Hilton Toluca?

This hotel is located in Toluca, close to Galerias Metepec Shopping Center and Centro Dinámico Pegaso. You'll also find The Cosmovitral and Nemesio Díez Stadium within a short drive.

Will I be able to park at DoubleTree by Hilton Toluca?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 6 per stay. Wheelchair-accessible van parking is also available for guests.

Does DoubleTree by Hilton Toluca include a casino?

No, DoubleTree by Hilton Toluca doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Toluca?

Yes, this hotel has an indoor pool.

What do couples enjoy most about DoubleTree by Hilton Toluca?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Toluca have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Toluca have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Toluca serves buffet breakfast for a surcharge on weekday mornings at Restaurante Patio.

Will DoubleTree by Hilton Toluca allow pets to stay for free?

No, pets and service animals aren't allowed at DoubleTree by Hilton Toluca.

Does DoubleTree by Hilton Toluca have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton Toluca?

The closest major airport to DoubleTree by Hilton Toluca is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is 6.3 mi away (23 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton Toluca?

No, at DoubleTree by Hilton Toluca, there aren't any guestrooms that list a balcony.

Does DoubleTree by Hilton Toluca offer wedding services?

Take advantage of the wedding venue at DoubleTree by Hilton Toluca if you plan to say "I do" during your trip.

DoubleTree by Hilton Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 330 reviews
Rating 8 - Good. 76 out of 330 reviews
Rating 6 - Okay. 30 out of 330 reviews
Rating 4 - Poor. 14 out of 330 reviews
Rating 2 - Terrible. 20 out of 330 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 1 night in Jan 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Elia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front staff was rude
Stayed 1 night in Nov 2024

6/10 Okay

Felipe

Traveled with group
Liked: Staff & service
The inside of the property is in good condition but the outside is terrible. I stayed there because I was going to an event nearby. I was not satisfied overall with this hotel!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Araceli M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Pole, Long Beach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & neat in the inside!
Stayed 3 nights in Aug 2024

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
m
Stayed 1 night in Jul 2024

6/10 Okay

Gabriela, BEDFORD

Dark and gloomy nothing like the pictures
Stayed 2 nights in Jul 2024

8/10 Good

maria, Chula Vista

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toluca is not very safe
Stayed 2 nights in May 2024

10/10 Excellent

esbeide

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

esbeide

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the address is wrong I had to pay a taxi to take me to the hotel besides that we loved the stay here
Stayed 1 night in Feb 2024

10/10 Excellent

Jesus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Super Clean, Well kept. Will be rebooking in the future!
Stayed 1 night in Jan 2024

6/10 Okay

Majid

Business traveler
We stayed just one night. I had much more expecation. The room was old and less comfortable. The service and checking was not comfortable and friendly. Breakfast was fine.
Stayed 1 night in Dec 2023

2/10 Terrible

Dominique

Business traveler
Liked: Property conditions & facilities
They put me in a terrible room because I booked on Expedia. I asked for change and they took one hour to proceed. Also I had to shorten my stay due a customer request. I had originallly a 3 nights reservation and they refuse to reimburse me for one night . I will never return in that place. The service at the Lobby is terrible . In two days I was there I asked to meet a manager and they never showed up .
Stayed 3 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice hotel..unfortunately in an industrial area away from much of anything. Misleading as to airpot transfer, they do not provide one to mexico city airpot as a matter of fact not even to the localvairport as their transport seems to aways be in the shop...rooms are very clean and nice beds, no in room refrigerator , very bland...on ascale of 1 to ten i would rate it a 6. Food was good not great always served luke warm had to send back every time. Bar was beautiful but didnt have many selections....i would not return mostly due to location....
Stayed 3 nights in May 2023

8/10 Good

IRIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we made the reservation with Expedia it said the breakfast was included and once we were there it wasn't.
Stayed 3 nights in Apr 2023

6/10 Okay

Armando

Stayed 1 night in Apr 2023

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Los espacios son muy amplios e iluminados. La habitación es cómoda. El hotel es bonito. La alberca a pesar de que se suponía que era climatizada, estaba muy fría, imposible entrar. Llamamos a recepción, fueron a ajustarla pero esperamos mas de una hora y nunca se calentó. me gustaría que hubiese minibar en la habitación, o al menos un refrigerador.
Stayed 1 night in Apr 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Nick

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant for both breakfast and dinner was fantastic. Best steaks we have had in a while.

8/10 Good

Armando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the structure of the building. Also the waiters at the buffet. Didn't like that I was not explained correctly with the hours of the buffet.

6/10 Okay

Marcial

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi habitación no estuvo lista cuando llegue..3 horas después...el hotel está limpio..no había secadora de pelo...experiencia regular ..

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2022