Suites Inn La Muralla Metepec

3.5 star property

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Photo gallery for Suites Inn La Muralla Metepec

Lobby
Premium Double Room | Minibar, in-room safe, desk, iron/ironing board
Tennis court
Indoor pool, open 9:30 AM to 6:00 PM, sun loungers
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carr Toluca Ixtapan No 567, Col La Magdalena Ocotitlan, Toluca, MEX, 52161
  • Place, Church of Calvary
    ‪10 min walk‬
  • Place, Metepec@CentroArtesanal
    ‪14 min walk‬
  • Place, Galerias Metepec Shopping Center
    ‪3 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪25 min drive‬

Room options

Premium Room

10.0 out of 10
Exceptional
(11 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Master Suite

  • Sleeps 4
  • 1 King Bed

Premium Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Toluca

Located in Metepec within 2 miles (3 km) of Galerias Metepec Shopping Center, Suites Inn La Muralla Metepec is within a few miles (5 km) of other popular sights such as Town Square Metepec. This 3.5-star hotel welcomes guests with 104 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Teatro Quimera - 9 min walk - 0.5 miles
  • Church of Calvary - 10 min walk - 0.6 miles
  • San Juan Bautista Church - 10 min walk - 0.6 miles
  • Metepec@CentroArtesanal - 14 min walk - 0.8 miles
  • Galerias Metepec Shopping Center - 3 min drive - 2.6 miles

Getting around

  • Toluca Centro Station - 14 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 31 min drive

Restaurants

  • ‪Pollo Feliz - ‬5 min walk
  • ‪Mercado De Antojitos Mexicanos - ‬4 min drive
  • ‪Mata De Chiles - ‬9 min walk
  • ‪Barbacoa Los Arcos - ‬14 min walk
  • ‪El Pollote - ‬13 min walk

About this property

Suites Inn La Muralla Metepec

At Suites Inn La Muralla Metepec, guests enjoy a full-service spa, an indoor pool, and a gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, an outdoor tennis court, and a conference center.
75-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. MP3 docks, minibars, and safes are also standard.
Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 75-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 500 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:30 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Hotel La Muralla Metepec
Hotel La Muralla Metepec Toluca
La Muralla Metepec
La Muralla Metepec Toluca
Suites Muralla Metepec Toluca
Suites Inn La Muralla Metepec Hotel
Suites Inn La Muralla Metepec Toluca
Suites Inn La Muralla Metepec Hotel Toluca

Frequently asked questions

Is a free cancellation option available at Suites Inn La Muralla Metepec?

Suites Inn La Muralla Metepec offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Suites Inn La Muralla Metepec?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Suites Inn La Muralla Metepec on Mar 11, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Suites Inn La Muralla Metepec?

This hotel is situated in Metepec, close to Galerias Metepec Shopping Center, Town Square Metepec, and Galerias Toluca. You'll also find Teatro Quimera and Metepec@CentroArtesanal within a short drive.

Is parking available on site at Suites Inn La Muralla Metepec?

Yes, self parking is offered for free at the hotel.

Is there a spa at Suites Inn La Muralla Metepec?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body scrubs, and massages.

Does Suites Inn La Muralla Metepec feature a casino on the premises?

No, Suites Inn La Muralla Metepec doesn't have a casino.

Is there an indoor pool at Suites Inn La Muralla Metepec?

Yes, this hotel has an indoor pool. Guests have pool access between 9:30 AM and 6:00 PM.

What amenities will couples enjoy at Suites Inn La Muralla Metepec?

Amenities that appeal to couples at this hotel include a minibar, a pillow menu, and a smart TV.

Does Suites Inn La Muralla Metepec have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Suites Inn La Muralla Metepec have a restaurant that serves breakfast?

Suites Inn La Muralla Metepec offers free continental breakfast each morning though there is no restaurant.

Does Suites Inn La Muralla Metepec allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Suites Inn La Muralla Metepec for a fee of MXN 500 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Suites Inn La Muralla Metepec?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Suites Inn La Muralla Metepec?

The closest major airport to Suites Inn La Muralla Metepec is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is 10.3 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Suites Inn La Muralla Metepec?

No, there aren't any guestrooms with balconies at Suites Inn La Muralla Metepec.

Suites Inn La Muralla Metepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 380 out of 449 reviews
Rating 8 - Good. 49 out of 449 reviews
Rating 6 - Okay. 9 out of 449 reviews
Rating 4 - Poor. 3 out of 449 reviews
Rating 2 - Terrible. 8 out of 449 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Very clean, easy to get to, friendly staff, Sunday buffet was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very kind, and the hotel looked super clean.
Stayed 4 nights in Nov 2025

2/10 Terrible

Patricia Ann

Traveled with family
Disliked: Amenities, property conditions & facilities
Met by armed guard with a machine gun who never left the lobby. Beds were incredibly hard. When asking for anything we were met with a resounding "no", or misdirection. We did not feel safe and it did not meet the 5 star rating. When we requested a refund, for our other 4 days booked, we were told there is a 100% cancelation fee. So, they were able to rebook the room and receive 200% for their room. We asked our travel agent to assist us in even a partial refund and were met with a "no". Definitely horrible customer service....beware.
Stayed 5 nights in Oct 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sentimos un poco duro el colchon
Stayed 4 nights in Jul 2025

8/10 Good

Alejandra

Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ever!

From the moment we walked in we were treated as the most important people The staff, both at the desk, And in the restaurant went above and beyond to be sure we had a wonderful stay. The room was especially spacious and comfortable. Everything was sparkling clean; the room, the lobby, the restaurant It was the nicest stay we've had with over 3 weeks on the road in Mexico
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean , friendly, great food!
Stayed 1 night in Jun 2025

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

My room was big, comfortable, updated and extremely clean. Jorge, at the front desk, was personable and professional, I appreciated his personal attention to ensuring my stay was perfect. The onsite restaurant was a plus as well as having room service available 24/7. Thank you.
Stayed 3 nights in Jun 2025

10/10 Excellent

D

Stayed 4 nights in Apr 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stuff was so kind and helpful. Excellent room and cafeteria services. I highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Martha

Business traveler, Traveled with pets, Traveled with family
Liked: Amenities
Excelentes instalaciones, muy buen servicio. Todo el personal de A&B, recepción, servicio al cliente muy bien capacitados.
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay !!!! Breakfast was a la carte and amazing! Very delicious with fresh green smoothie, fresh fruit, very tasty omelets and very good coffee. They had a personalized welcome sign with our name. The room is huge. I think that all the rooms are suites. The view from my room overlooked the mountains. We ate dinner at the restaurant too and that was very tasty. We didn’t have time to visit the spa. I left the cleaning lady a few things and they sent me a THANK YOU video, which was completely unexpected. I left absolutely in love with this property!!!
Stayed 3 nights in May 2025

10/10 Excellent

Jose Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia maravillosa desde el primer momento. El personal fue extremadamente amable y atento, siempre con una sonrisa y dispuestos a ayudar en todo lo que necesitáramos. Las instalaciones del hotel están impecables: limpias, cómodas y bien cuidadas. La habitación superó nuestras expectativas, con todos los detalles pensados para una estancia placentera. El restaurante ofrece una comida deliciosa y el servicio es de primera. Sin duda, uno de los mejores hoteles en los que me he hospedado. Altamente recomendado y con ganas de volver muy pronto. Además me sorprendieron con información directa mediante la plataforma de WhatsApp. Gracias por todo y mucho éxito.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most appreciated how all the staff from desk, restaurant, cleaning and security guard recognized and acknowledged us daily as we passed through. Very friendly when we asked or needed anything. The restaurant is the best and 5 star quality. The lead person I shall term as Maitre d’Hotel at this restaurant.
Stayed 6 nights in Apr 2025

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having a hot tub, sauna and steam room! Plus the suite was very spacious.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean, modern would definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the price for charging my vehicle
Stayed 1 night in Mar 2025

8/10 Good

Cynthia Llanas

Stayed 4 nights in Dec 2024

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Devine stay!

It was a pleasurable experience and they really catered to your finest detail!
Stayed 1 night in Dec 2024

8/10 Good

Oiled

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien. Solo creo que pueden mejorar la calidad de las camas y almohadas
Stayed 1 night in Dec 2024

10/10 Excellent

Hugo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y calidad de alimentos

10/10 Excellent

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar esta muy bien, las habitaciones muy espaciosas, me volvería a quedar. El personal es muy amable y el desayuno esta bastante bien. Un buen lugar para quedarse si se trata de Metepec, además esta cerca del Parque Bicentenario que es muy lindo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024