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Casa del Alma Hotel Boutique & Spa

4.0 star property
VIP Access

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Photo gallery for Casa del Alma Hotel Boutique & Spa

A spacious indoor area with high ceilings, arched columns, and hanging plants. There are several wooden tables and chairs arranged for dining or sitting.
Outdoor dining
Interior
Building design
A spa area with a hot tub, wooden steps, and candles.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Calle 16 de Septiembre No. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200
  • Place, Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Place, Plaza 31 de Marzo
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪146 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite

A hotel room with a large bed, two bedside lamps, and a dark headboard.

Junior Suite

  • Mountain view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Master)

A hotel room with a large bed, two bedside tables with lamps, a small sofa, and a mirror on the wall.

Suite (Master)

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 King Bed

A hotel room with a large bed, two bedside lamps, a decorative headboard, and a mural on the wall.

Standard Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 2 Double Beds

A hotel room with two beds, a dining table, and a mural of a bull on the wall.

Standard Suite, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a balcony, and a wall with a leaf design.

Superior Suite, 1 King Bed, Balcony

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Casa del Alma Hotel Boutique & Spa is adjacent to Mesoamerican Museum of Jade and within a 5-minute walk of San Cristóbal de las Casas Cathedral. This 27-room, 4-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
  • Plaza 31 de Marzo - 3 min walk - 0.2 miles
  • Café Museo Café - 5 min walk - 0.3 miles
  • Santo Domingo Handicraft Market - 8 min walk - 0.5 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 74 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪La Tertulia - ‬2 min walk
  • ‪Café Bar Revolución - ‬2 min walk
  • ‪Restaurante El Secreto - ‬1 min drive
  • ‪Tarumba Restaurant - ‬1 min walk

About this property

Casa del Alma Hotel Boutique & Spa

Guests staying at Casa del Alma Hotel Boutique & Spa enjoy access to a full-service spa, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 2400 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and express check-in.
Guests can expect free WiFi and 32-inch Smart TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Sitting areas, minibars, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a health club and a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (409 square feet of space)
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2012
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 450 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2400 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: MXN 450 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Casa del Alma Hotel Boutique & Spa?

Casa del Alma Hotel Boutique & Spa offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Casa del Alma Hotel Boutique & Spa?

As of Jul 9, 2026, prices found for a 1-night stay for 2 adults at Casa del Alma Hotel Boutique & Spa on Aug 9, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Casa del Alma Hotel Boutique & Spa?

This hotel is situated in Zona Centro, just steps from Mesoamerican Museum of Jade and Plaza 31 de Marzo, and within a short walk of Ex-Convent of Santo Domingo. You'll also find Arches of Carmen and Amber Museum of Chiapas less than a mile away.

Is there parking available at Casa del Alma Hotel Boutique & Spa?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at Casa del Alma Hotel Boutique & Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does Casa del Alma Hotel Boutique & Spa have a casino on the premises?

No, Casa del Alma Hotel Boutique & Spa doesn't have a casino.

Will I find an indoor pool at Casa del Alma Hotel Boutique & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Casa del Alma Hotel Boutique & Spa?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and a minibar.

Does Casa del Alma Hotel Boutique & Spa have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Casa del Alma Hotel Boutique & Spa feature a restaurant that includes a breakfast menu?

No, Casa del Alma Hotel Boutique & Spa doesn't have a restaurant that serves breakfast.

Will Casa del Alma Hotel Boutique & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Casa del Alma Hotel Boutique & Spa.

Does Casa del Alma Hotel Boutique & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Casa del Alma Hotel Boutique & Spa?

The closest major airport to Casa del Alma Hotel Boutique & Spa is Angel Albino Corzo Intl Airport (TGZ), which is about 28 mi away.

Are there rooms with balconies at Casa del Alma Hotel Boutique & Spa?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy city and mountain views.

Does Casa del Alma Hotel Boutique & Spa offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Casa del Alma Hotel Boutique & Spa.

Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 268 out of 333 reviews
Rating 8 - Good. 43 out of 333 reviews
Rating 6 - Okay. 16 out of 333 reviews
Rating 4 - Poor. 5 out of 333 reviews
Rating 2 - Terrible. 1 out of 333 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Saúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel highly recommended.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff of this hotel is Amazing! I really thank them for their hospitality and service to us.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities
Everything was amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location, staff really helpful with booking tours. Close to everything very walkable!
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I come to San Cristobal -- comfortable rooms, great staff, good food.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel!
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is quite nice, beds are comfortable, service is ok
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

MADELINA

Liked: Cleanliness, staff & service
Excellent location.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

DANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located, great customer service, staff very attentive to our needs.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Saúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilike the front desk service excelentand locacion
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here on every trip to San Cristobal. The staff is friendly and helpful and the amenities are wonderful.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel close to the city center
Stayed 3 nights in Jul 2024
Verified

8/10 Good

jose l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown very convenient location
Verified

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servico
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience! Clean, walkable to all the places we wanted to visit, and the staff was nice and helpful!!
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently in the heart of the town recommended.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

J Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only one thing was missing was the cofemaker avaible in the room, other than everything was excellent.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful comfortable hotel in city center. Close to restaurants and city action but quiet. Lovely large room with comfortable bedding, spacious bathroom with all of the amenities. Highly recommend.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

lorena

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Anders

Liked: Cleanliness, amenities
Rooms are really nice, spacious and clean. Not a big fan of the carpet, but that is just a personal opinion. The hotel is really beautiful inside and the hotel staff is very friendly. But the restaurant staff are a bit weird and I never felt quite welcome, one day I was told only one cup of coffee was included in the breakfast (which is quite weird for a 4 star hotel) but then suddenly it wasn't ? Perfect location near the center but still nice and quiet.
Stayed 3 nights in Nov 2025