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Hotel Victoria Zihuatanejo

3.0 star property
Hotel in Zihuatanejo with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Victoria Zihuatanejo

Indoor pool
Exterior
Interior entrance
Family Bungalow | Private kitchen
Standard Room, 2 Double Beds | Pillowtop beds, free WiFi, bed sheets

Reviews

3.6 out of 10

Popular amenities

  • Parking available
  • Spa
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Heroico Colegio Militar No. 45 Col., Centro, Zihuatanejo, GRO, 40880
  • Place, Zihuatanejo Bay
    ‪9 min walk‬
  • Place, La Madera Beach
    ‪10 min walk‬
  • Place, La Ropa Beach
    ‪4 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillowtop beds, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Family Bungalow

Family Bungalow | Pillowtop beds, free WiFi, bed sheets

Family Bungalow

  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Twin Sofa Bed

About the neighborhood

Zihuatanejo

Located in Zihuatanejo Centro within a 5-minute walk of Kioto Plaza, Hotel Victoria Zihuatanejo is within a 15-minute stroll of Municipal Market. This 14-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Municipal Market - 7 min walk - 0.4 miles
  • Zihuatanejo Bay - 9 min walk - 0.5 miles
  • La Madera Beach - 10 min walk - 0.6 miles
  • La Ropa Beach - 4 min drive - 1.7 miles
  • Las Gatas Beach - 6 min drive - 2.8 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 11 min drive

Restaurants

  • ‪Tortas Gran Premio - ‬5 min walk
  • ‪Fonda Doña Licha - ‬4 min walk
  • ‪Pollo Feliz - ‬4 min walk
  • ‪Taqueria La Papa Loca - ‬2 min walk
  • ‪Carmelitas - ‬1 min walk

About this property

Hotel Victoria Zihuatanejo

Hotel in Zihuatanejo with a full-service spa and a 24-hour front desk
Guests staying at Hotel Victoria Zihuatanejo enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. There's free offsite parking and limo/town car service. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this spa hotel include a computer station and a free grocery shopping service.
Guests can expect free WiFi and 30-inch LED TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. In-room massages are available.
Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Extended parking on site (MXN 5,000 per night)

Things to do

  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station

Full-service spa

  • In-room massages
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 1 building
  • 1 floor
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 30-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: MXN 5000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Victoria Zihuatanejo
Victoria Zihuatanejo
Victoria Zihuatanejo
Hotel Victoria Zihuatanejo Hotel
Hotel Victoria Zihuatanejo Zihuatanejo
Hotel Victoria Zihuatanejo Hotel Zihuatanejo

Frequently asked questions

Is a free cancellation option available at Hotel Victoria Zihuatanejo?

Hotel Victoria Zihuatanejo offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Victoria Zihuatanejo?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Victoria Zihuatanejo on Oct 20, 2025 start from $34.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Victoria Zihuatanejo?

This hotel is situated in Zihuatanejo Centro within a 10-minute walk of Kioto Plaza and Municipal Market. You'll also find La Madera Beach and Zihuatanejo Bay less than a mile away.

Is parking available on site at Hotel Victoria Zihuatanejo?

Yes, extended parking is available for MXN 5,000 per night.

Is there a spa available at Hotel Victoria Zihuatanejo?

There is a full-service spa available for guests to enjoy and services include thalassotherapy.

Does Hotel Victoria Zihuatanejo have a casino at the property?

No, Hotel Victoria Zihuatanejo doesn't have a casino.

Will I find an indoor pool at Hotel Victoria Zihuatanejo?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM.

Is Hotel Victoria Zihuatanejo good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a full-service spa.

Are there hot tubs at Hotel Victoria Zihuatanejo?

No, there isn't a spa tub at this hotel.

Does Hotel Victoria Zihuatanejo feature a restaurant that includes a breakfast menu?

No, Hotel Victoria Zihuatanejo doesn't have a restaurant that serves breakfast.

Does Hotel Victoria Zihuatanejo allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Victoria Zihuatanejo.

Does Hotel Victoria Zihuatanejo have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Victoria Zihuatanejo?

The closest major airport to Hotel Victoria Zihuatanejo is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 7.3 mi away (11 minutes by car).

Are there rooms with balconies at Hotel Victoria Zihuatanejo?

No, there aren't any guestrooms with balconies at Hotel Victoria Zihuatanejo.

Reviews

Hotel Victoria Zihuatanejo Reviews

3.6

3.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Property conditions & facilities
Rating 10 - Excellent. 0 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 4 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 7 out of 14 reviews

Reviews

4/10 Poor

Verified traveler

The web page was deceptive as to the reality on the ground
Stayed 7 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Disappointed!

We cut our losses and left the next morning! We lost put in 3a nights paid but you could not pay us to stay another minute. The pucutes on line are false. We booked a kitchenette room, they said they had none but when I looked around there was one room that looked similair to the one photo posted on line. It was dirty, no phones, no closet, A/C barely worked, located in a very sketchy area, door was uneven, door panels not secure, pool dirty, view from room was of a roof with garbage on it. Don't go here.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Was concerned about my safety as there were long cracks in the door which you could see light through in at least 3 places. Also, you were able to open the window by simply siding it to one side. Changing of linens and soap only happened once during my 4 day stay, nor did I receive any shampoo or conditioner as expected. Air conditioner could not be turned on or off from my room. However, the staff was always very helpful.

6/10 Okay

MARIA ISABEL

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Jesus

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No me gusto el Hotel, por el precio resulto caro para la calidad de la habitación, el baño muy pequeño, no tiene línea telefónica, NO HAY ESTACIONAMIENTO EL AUTO QUEDO EN LA CALLE.. Tiene buena ubicación, es limpio y los empleados son uy amables. Tiene WIFI, TV por cable.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Decepcionante

Me cambiaron de hotel los de expedia, no habíamos reservado en este hotel, decepcionante, además de feo y viejo, no hay gente que atienda, estuvo en construcción y ni agua caliente tuvimos. Nadie vaya nunca

2/10 Terrible

Verified traveler

Disliked: Cleanliness

poco recomendable

la limpieza en las habitaciones deja mucho que desear se encontraron animales no gratos, espero tengan mucho más cuidado y atención en estos grandes detalles

2/10 Terrible

Heberto, Queretaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

gfitcvwa07

llegue al hotel y no habia nadie despues de 15 minutos llego una persona que no sabia nada... y que el hotel ya estaba lleno y no le habian dicho nada de ninguna reservacion, por lo que me quede en otro hotel.

4/10 Poor

Raymundo, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor pocilga llamada hotel

No es un hotel, son unos cuartos con ventana a un pasillo, el baño sin ventilación, la elberca es un hoyo forrado en un cuarto, la comida de noche son unos tacos de la calle que se ponen frente a la puerta de este lugar llamado hotel, su dizque estacionamiento es a una calls en lavado de autos y el coche se encierra y ya no sales, si preguntas tarifa directamente te cobrarian en 31 de diciembre $600.00 neto, a mi en expidia me cobraban la noche 2400.00 con impuestos. Es un robo.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel

Pésima experiencia. Deberían evaluar los hoteles antes de publicarlos, me pareció excesiva la tarifa $ 230 USD por un hotel que no tiene llega ni a una estrella. Por supuesto que en cuanto o vi tuve que pasar una noche porque no tuve alternativa, pero al dia siguiente a primer hora sali corriendo de ahi.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

santis, Puebla, PUE, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy mala experiencia

muy mala contrate con la agencia expedía y fue un fracaso no encontré nunca el plan que me vendieron ademas de carisimo el hotel no tiene nada que ver con las fotografías que aparecen y menos con los servicios, ademas no es para nada serio ni confiable ya que salimos y cuando regresamos ya nos habían cambiado de habitación yo me pregunto donde queda tu privacidad ya que estas personas movieron nuestras cosas personales no sabes si fue un hombre o quien estuvo tocando tu ropa interior tus artículos personales,tenga cuidado al hospedarse y también al contratar con esta empresa de viajes ya que te cobran por adelantado.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Busca otra opción!

Las fotos son engañosas, la cama y almohadas incomdísimas, no hubo ni presión ni algua caliente y no servía la televisión.

6/10 Okay

edgar, Estado de México, México

Liked: Cleanliness, staff & service, room comfort

calificacion

particularmente el hotel me parecio bueno, economico y muy centrico... estas a tan solo 5 minutos de la zona centro, de la playa principal y a tan solo 15 minutos de ixtapa...

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