The staff is amazing here, great people. The food at the restaurant makes it easy to stay on site and eat great food at a great price. We have always felt safe here, this was our third time staying at Hotel Villa Mexicana.
The restaurant for the beach service could be improved and the margaritas were too sweet. Overall the location and the property is very nice and clean, good rooms and great view. The beach chairs could be more comfortable and the variety and menu for beach food could be better.
Beautiful place, amazing view. the staff was incredible. we will stay here again.
The location was excellent! Older people can get around easily and the staff response and friendly environment is amazing!!! Thanks Eloísa and Dolores!! You guys rock!
This is such a great place, best spot on the beach! Quiet and relaxing and the staff is out of this world wonderful! The only thing we found undesirable during our stay was the showerhead...it sprayed water EVERYWHERE including out of the shower staff, getting the towels and toilet paper wet.
Experience is always consistent. I know what to expect.
Great location on the beach and kept very clean. Cleaning staff does an excellent job. Prices have increased significantly with no upgrades and less inclusions. Waitstaff is lacking. Had to go to the bar/restaurant to order food or drinks or try to flag down waiters. Was great previous years. Not so anymore. Overhear lots of complaints from other guests who had also been coming for years.
We like that the staff are long time employees, who remember you year after year.
Perfect location on the beach. Pillows were terrible. Towels were threadbare. Making coffee available early in the morning before the dining room opens would be appreciated. Staff were all great and helpful. Very clean inside and outside.
This property is perfect if you want to be right on the beach. Restaurant was outstanding as well as the service. Only complaint was that they allow guests to reserve a palapa beach chair the night before they are going to use it. Then they may only use it for one hour during the entire day. They need to make a rule to limit the number of hours a chair can be reserved without using it. Otherwise everything was great.
Loved being right on Playa la Ropa Did not like the location of our rooms- off the main lobby and very noisy, had to keep the curtains closed all the time Did not like not having a small fridge and coffee maker in the room- had to wait for coffee and felt like I was being an annoyance to staff, bugging/interrupting them to get me a coffee
Great location right on each. Great staff and friendly. Sometimes there is an issue getting a lounger in the shade unless you safe a chair late evening.
Convenient access to the beach Great food Free drinks from 12 to 22 hrs Nice swimming pools
We really enjoyed this hotel! The staff was wonderful and the hotel was well maintained. The location was perfect as well!
Liked it, pool, beach exit, clean, yummy breakfast buffet.
It is dangerous not to have railings going into the pools. It's impossible for elderly people to use the pool without railings and also risky for children coming in and out of the pool. I believe it is necessary to have those installed for safety reasons.
excellent locationright on playa la ropa nice beach and great plate for relaxation
Drizzled the whole time we were here but still had a good experience. Felt very safe and my kids loved the warm pool after playing with the waves in the beach.
We stayed at this hotel after reading other guests reviews and they were right on the money.The hotel may have not been 5 star but was very clean had a great location and the staff were all wonderful.We will be returning.
was the most disappointing place I have ever stayed I booked through your site and was told any amount when I went to pay they charged my double when I question this they told me I had to pay 19 tax $16.00 sea view and the breakfast charge which They told me was included.I think this is deceitful and I think customers should be warned about this practice and I did complain so the next time I went they put me in the last back room next to the workshop with no wifi or hot water. and I had no meals there so I wasn't charge again like before I would never give this hotel a good rating it was a disgrace
Located in Playa La Ropa, Hotel Villa Mexicana is adjacent to La Ropa Beach and within a 5-minute walk of Zihuatanejo Bay. This 64-room, 3-star hotel welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a restaurant. Located centrally in Zihuatanejo, it's connected to the convention center and also close to Virgin of the Tree and La Madera Beach.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a local cuisine breakfast is served for a fee each morning from 8:00 AM to noon.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls and laptop-compatible safes are also standard.
Guests of Hotel Villa Mexicana have access to a private beach, 3 outdoor pools, and a children's pool. Self parking is available for MXN 85 per stay. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a conference center, and a business center.
The staff is amazing here, great people. The food at the restaurant makes it easy to stay on site and eat great food at a great price. We have always felt safe here, this was our third time staying at Hotel Villa Mexicana.
The restaurant for the beach service could be improved and the margaritas were too sweet. Overall the location and the property is very nice and clean, good rooms and great view. The beach chairs could be more comfortable and the variety and menu for beach food could be better.
Beautiful place, amazing view. the staff was incredible. we will stay here again.
The location was excellent! Older people can get around easily and the staff response and friendly environment is amazing!!! Thanks Eloísa and Dolores!! You guys rock!
This is such a great place, best spot on the beach! Quiet and relaxing and the staff is out of this world wonderful! The only thing we found undesirable during our stay was the showerhead...it sprayed water EVERYWHERE including out of the shower staff, getting the towels and toilet paper wet.
Experience is always consistent. I know what to expect.
Great location on the beach and kept very clean. Cleaning staff does an excellent job. Prices have increased significantly with no upgrades and less inclusions. Waitstaff is lacking. Had to go to the bar/restaurant to order food or drinks or try to flag down waiters. Was great previous years. Not so anymore. Overhear lots of complaints from other guests who had also been coming for years.
We like that the staff are long time employees, who remember you year after year.
Perfect location on the beach. Pillows were terrible. Towels were threadbare. Making coffee available early in the morning before the dining room opens would be appreciated. Staff were all great and helpful. Very clean inside and outside.
This property is perfect if you want to be right on the beach. Restaurant was outstanding as well as the service. Only complaint was that they allow guests to reserve a palapa beach chair the night before they are going to use it. Then they may only use it for one hour during the entire day. They need to make a rule to limit the number of hours a chair can be reserved without using it. Otherwise everything was great.
