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Recent guest reviews

The resort is beautiful and very well-run. They coordinated our covid tests for us. They keep track of you when you leave the resort and return in addition to calling cabs. The food in the restaurant is good, though overpriced. The room was large and comfortable with daily housekeeping. It’s right on the beach which is clean and walkable with very fine sand. Playa la Rosa is a lovely beach with low waves since it’s inside the bay. Will definitely come again!

The location was ideal. The beach setting was awesome! The staff was super friendly and helpful! Rosie gives a great massage! A few of us wanted to sit by the pool in some lounge chairs but that was not an option. Overall, it was a great trip😊

Close access to the playa

Service oriented and aim to please guests Property was recently remodeled and well maintained.

Quiet beautiful beachfront property with outstanding service

The gardens and water features are stunningly beautiful. The staff is friendly and helpful. The bay and sandy beach make this resort unique in Zihuatanejo.

Beautifully designed rooms, nice pool, and courteous staff. Only tennis court in area.

Tennis courts are dangerously unplayable and have been for years. There is no reading light over the bed. And the lovely amenity of coffee or tea with the newspaper in the morning has been discontinued. It is disappointing. But worse is the music that blares on the beach disturbing the ambiance of waves and seashore.

Needs more attention to details to be up to the luxury it promises.

We had a wonderful stay. Our room was very clean and one of the nicest we have stayed in. (Luxury Suite). Food was very good but a little pricey, not out of line for resort food. The staff was fantastic- very friendly and helpful. Willing to go above and beyond your expectations. There is currently some construction and renovation going on in one area of the resort that limited it to one restaurant and bar but we had no problem with that. (June 2018). Would definitely go back!

Everything was awesome !! Staff ,food, location !! The only bad thing, not a easy flight from Pennsylvania .

Viceroy Hotel was wonderful in all areas from beginning to end. They have it all, Great staff, Delicious food, Gorgeous rooms, Beautiful beaches the list goes on and on. Already planning my next visit!

The Viceroy is meticulously maintained. The beach front location can't be beat. The staff was very friendly and accommodating. We had a very peaceful and relaxing stay. The hotel was great that we barely left the property.

Great service from all staff. The best location ever! I want to rush back as soon as possible! Select the rooms that are beach front with private pool- huge square footage and beautifully decorated!

My husband and I just spent the most amazing 9 days at the Viceroy. It was an anniversary trip and I cannot even begin to explain the perfect time we had at this resort. The staff, the food and the location were more than we could have ever dreamed.

We return every year to this slice of paradise. The staff are extremely warm and very sincere in providing a high level of service. Enjoyed a 1/2 day of fishing, snorkeling, with the fish we caught cooked at a local restaurant.

The hotel is lovely and set on a beautiful beach. I think it is overpriced though so not the best value.

The staff and service are amazing, is the best hotel en Mexico, the beach is perfect for relaxing. The attention is the best of the hotel. Extremely recommended!!!

Playa La Ropa S/N Zihuatanejo GRO

Hotel highlights

  • Steps from La Ropa Beach
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Playa La Ropa, Thompson Zihuatanejo, a Beach Resort is adjacent to La Ropa Beach with other popular attractions like Zihuatanejo Bay within a couple of miles (3 km). This 56-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants.


Dining

Enjoy the ocean views at CENIZA, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with full breakfast, available for a fee from 7:30 AM to 11:30 AM.


Rooms

The 56 individually furnished accommodations feature balconies and afford space to spread out with a separate bedroom and sitting areas. 24-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. IPod docks, minibars, and free newspapers are other standard amenities.


Property features

Guests of Thompson Zihuatanejo, a Beach Resort have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 116 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach resort include a gym, outdoor tennis courts, and free WiFi in public areas.

Room options

Suite (Swim-Up)

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Penthouse, Ocean View

1 King Bed | Sleeps 2

Suite, Lagoon View (Plunge Pool)

1 King Bed | Sleeps 2

Guest reviews for Thompson Zihuatanejo, a Beach Resort

Everyone (9) Couples (23) Family (6) Friends (1) Other (1)
5
Partner Couples

The resort is beautiful and very well-run. They coordinated our covid tests for us. They keep track of you when you leave the resort and return in addition to calling cabs. The food in the restaurant is good, though overpriced. The room was large and comfortable with daily housekeeping. It’s right on the beach which is clean and walkable with very fine sand. Playa la Rosa is a lovely beach with low waves since it’s inside the bay. Will definitely come again!

By on Dec 30, 2021

5
Family

The location was ideal. The beach setting was awesome! The staff was super friendly and helpful! Rosie gives a great massage! A few of us wanted to sit by the pool in some lounge chairs but that was not an option. Overall, it was a great trip😊

By on Dec 22, 2021

5
Partner Couples

Close access to the playa

By on Apr 28, 2021

5
Family with small children

Service oriented and aim to please guests Property was recently remodeled and well maintained.

By , from Los Angeles on Dec 2, 2020

5
Partner Couples

Quiet beautiful beachfront property with outstanding service

By , from Los Angeles on Nov 5, 2020

5
Family

The gardens and water features are stunningly beautiful. The staff is friendly and helpful. The bay and sandy beach make this resort unique in Zihuatanejo.

By on Apr 7, 2019

Review comment responded on Apr 11, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Apr 7, 2019

5
Family

Beautifully designed rooms, nice pool, and courteous staff. Only tennis court in area.

By on Apr 1, 2019

3
Everyone

Tennis courts are dangerously unplayable and have been for years. There is no reading light over the bed. And the lovely amenity of coffee or tea with the newspaper in the morning has been discontinued. It is disappointing. But worse is the music that blares on the beach disturbing the ambiance of waves and seashore.

By on Mar 1, 2019

5
Everyone

By on Feb 23, 2019

Thompson Zihuatanejo, a Beach Resort

Playa La Ropa S/N, Zihuatanejo, GRO 40880
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