See all properties

Thompson Zihuatanejo, A Beach Resort, by Hyatt

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Thompson Zihuatanejo, A Beach Resort, by Hyatt

Exterior
1 bedroom, premium bedding, minibar, in-room safe
Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Pool
  • Spa
  • Gym

Explore the area

Map
Playa La Ropa S/N, Zihuatanejo, GRO, 40880
  • Zihuatanejo Bay
    ‪1 min walk‬
  • La Ropa Beach
    ‪14 min walk‬
  • Las Gatas Beach
    ‪8 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪16 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Suite, Beachfront (Plunge Pool)

Suite, Beachfront (Plunge Pool) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Beachfront (Plunge Pool)

  • 1207 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plunge Pool)

Room, 1 King Bed (Plunge Pool) | Terrace/patio

Room, 1 King Bed (Plunge Pool)

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Garden View (Garden)

Suite, 2 Bedrooms, Garden View (Garden) | Living room | 24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Garden View (Garden)

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Lagoon View (Lagoon)

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Lagoon View (Lagoon)

  • 1204 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Beachfront

Terrace/patio

Suite, 2 Bedrooms, Beachfront

  • 1858 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Thompson)

Suite (Thompson) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Thompson)

  • 1465 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Lagoon View (Plunge Pool)

1 bedroom, premium bedding, minibar, in-room safe

Suite, Lagoon View (Plunge Pool)

  • 1048 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Ocean View

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, Terrace, Ocean View

  • 1100 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Swim-Up)

Suite (Swim-Up) | Private pool

Suite (Swim-Up)

  • 535 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Lagoon Suite)

Suite, 2 Queen Beds (Lagoon Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds (Lagoon Suite)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Zihuatanejo

Located in Playa La Ropa, Thompson Zihuatanejo, A Beach Resort, by Hyatt is adjacent to Zihuatanejo Bay and a short stroll from La Ropa Beach. This 56-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants.
View more Resorts in ZihuatanejoOpens in a new window

What's nearby

  • Zihuatanejo Bay - 1 min walk - 0.1 miles
  • La Ropa Beach - 7 min walk - 0.4 miles
  • La Madera Beach - 17 min walk - 0.9 miles
  • Kioto Plaza - 3 min drive - 1.2 miles
  • Las Gatas Beach - 4 min drive - 1.9 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

Restaurants

  • ‪Margaritas - ‬19 min walk
  • ‪Hao - ‬1 min walk
  • ‪Boxha Café - ‬18 min walk
  • ‪Restaurant-Bar Coco Loco - ‬3 min drive
  • ‪Il Mare - ‬11 min walk

About this property

Thompson Zihuatanejo, A Beach Resort, by Hyatt

Luxury resort on the beach, with 3 outdoor pools
Guests of Thompson Zihuatanejo, A Beach Resort, by Hyatt have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 116 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach resort include a gym, outdoor tennis courts, and free WiFi in public areas.
24-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include balconies, iPod docks, and sitting areas.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Hilton Grand Vacations Club Zihuatanejo

  • Pool
  • Spa
  • Kids pool
  • Restaurant
9.2 out of 10, Wonderful, 551 reviews
$157 nightly
The price is $188
May 25 - May 26
Total includes taxes and fees
Hilton Grand Vacations Club Zihuatanejo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: USD 28 for adults and USD 28 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CENIZA
  • HAO

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Shopping
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch plasma TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 28 for adults and USD 28 for children
  • Airport shuttle fee: USD 116 per vehicle (one-way)
  • Pet fee: USD 100 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Viceroy Hotel Zihuatanejo
Thompson Zihuatanejo Hotel
Zihuatanejo Viceroy
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
The Tides Zihuatanejo Hotel Zihuatanejo
Tides Zihuatanejo
Villa Del Sol Zihuatanejo
Zihuatanejo Destination
Villa Sol Resort Zihuatanejo
Villa Sol Zihuatanejo
Thompson Zihuatanejo Resort
Thompson Resort
Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo Zihuatanejo
Zihuatanejo Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo
Thompson Zihuatanejo Zihuatanejo
Villa del Sol Resort Zihuatanejo
Hotel Zihuatanejo a Destination Hotel
Viceroy Zihuatanejo
Thompson Resort
Thompson

Frequently asked questions

Is free cancellation available at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Thompson Zihuatanejo, A Beach Resort, by Hyatt offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Thompson Zihuatanejo, A Beach Resort, by Hyatt on Jun 7, 2025 start from $156.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Thompson Zihuatanejo, A Beach Resort, by Hyatt?

This resort is situated in Playa La Ropa, just steps from Zihuatanejo Bay. You'll also find La Ropa Beach and La Madera Beach less than a mile away.

Is parking available on site at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, valet parking and self parking are offered for free at the resort.

Is there a spa at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

There is a full-service spa available for guests to enjoy and services include sports massages, aromatherapy, and reflexology.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt include a casino?

No, Thompson Zihuatanejo, A Beach Resort, by Hyatt doesn't have a casino.

Will I find an indoor pool at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

This beachfront resort offers many amenities for couples such as 3 outdoor pools and a poolside bar with some guestrooms featuring private pools.

Are there hot tubs at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

No, there isn't a spa tub at this resort.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a restaurant that serves breakfast?

Yes, Thompson Zihuatanejo, A Beach Resort, by Hyatt has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt allow pets to stay for free?

Although they can't stay for free, pets are welcome at Thompson Zihuatanejo, A Beach Resort, by Hyatt for a fee of USD 100 per pet, per stay.

Are there connecting rooms at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to Thompson Zihuatanejo, A Beach Resort, by Hyatt?

The closest major airport to Thompson Zihuatanejo, A Beach Resort, by Hyatt is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 8.6 mi away (20 minutes by car).

Are there rooms with balconies at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, every guestroom at Thompson Zihuatanejo, A Beach Resort, by Hyatt comes with a balcony with some featuring ocean or garden views.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a wedding venue on site?

There are wedding services available at Thompson Zihuatanejo, A Beach Resort, by Hyatt if that's in your vacation plans.

Thompson Zihuatanejo, A Beach Resort, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 427 out of 574 reviews
Rating 8 - Good. 106 out of 574 reviews
Rating 6 - Okay. 20 out of 574 reviews
Rating 4 - Poor. 9 out of 574 reviews
Rating 2 - Terrible. 12 out of 574 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous beach, excellent service.
Stayed 3 nights in Feb 2025

8/10 Good

Alexis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and conveniently located and the staff was incredible and extremely accommodating! The only reason I won’t give it five stars is due to our AC going out twice and our fire alarm low battery going off at 4 AM. For a four night stay, we had issues three of the nights. Otherwise, the rest of the stay was fantastic.
Stayed 4 nights in Feb 2025

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch as always
Stayed 7 nights in Jan 2025

10/10 Excellent

Roslyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, food terrific, lovely rooms. Can’t say enough!
Stayed 7 nights in Jan 2025

10/10 Excellent

robert and joan

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! so was the staff. Food was very expensive and most meals were just ok with the exception of the grill nights on the beach. They we also very expensive but very good and worth the cost.
Stayed 6 nights in Jan 2025

10/10 Excellent

Hooman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, especially the staff who are working for peanuts. That should change. Otherwise, everything was wonderful and the location is perfect. I will be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great getaway

A classic resort we have visited for many years, but slowly losing its shine with Hyatt eliminating perks annually. Breakfast and lunch on the beach is wonderful, but dinners off site are a must. On site not good. Great beach and rooms.
Stayed 11 nights in Jan 2025

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular property
Stayed 6 nights in Dec 2024

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe area - No warning, no refund

This hotel is in a part of Mexico that the US government lists as a "LEVEL 4 - DO NOT TRAVEL" area. Unfortunately, neither Hotels.com nor the Thompson mention that fact. And they are unwilling to refund the (expensive) room I booked. Buyer beware.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Sara, Chatsworth

Traveled with partner
The furniture was very old, the bed was uncomfortable, the bedding had holes in it. I asked for my luggage to be picked up at 6:30 in the morning and no one showed up. I had to bring my luggage down from a second floor without an elevator. They forgot my request, they only apologized. Beautiful location, they need to pay more attention to services.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 4 nights in Nov 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property with friendly and very helpful staff. The beach is clean and beautiful and beach staff is great. The pools could use a little maintenance on things like broken tiles, but appeared overall clean and inviting. Spa staff was great. Only hazard I ran into was the two steps down off the bed in the middle of the night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Catheirne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Jamie

The pool, access to beach and service felt magical.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it- great food, atmosphere, views and location
Stayed 1 night in Nov 2024

10/10 Excellent

Richie, Edinburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You did not need to go anywhere!
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful area very quiet. warm water beautiful beach
Stayed 7 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to assist in everything . Extremely kind, and flexible. So impressed. The room was beautiful, the beach pristine and comfortable lounge chairs. Excellent ocean swimming as well as pool options. It is a gem. Not just a slice of heaven but the full pie.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susanne

Liked: Cleanliness
Stayed 7 nights in Oct 2024

8/10 Good

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Denisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto esta muy limpio personal atento y todos muy amables en general a unos pasos de playa la Ropa
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds
Stayed 3 nights in Jun 2024

Hotels

Hotels near Kigali Convention Centre
Motels Douglas
Carriage House Country Club
Hotels with Hot Tubs in Salem
Dreams Acapulco Resorts & Spa - All Inclusive
The Parker Hotel and Rooftop
Ritz Acapulco Hotel All Inclusive
Texican Court, by Valencia Hotel Collection
Hotels with an Indoor Pool in Bristol
Primm Valley Resort & Casino
4 Star Hotels in Nathia Gali
All Inclusive Resorts & Hotels in Illinois
The John Butler House Bed & Breakfast
Cabin Rentals Fletcher
Hotels near Ruby Beach

Flights

Flights from Gainesville to Nashville
Flights from Rochester to Honolulu
Flights from Allentown to Key West
Flights from Nashville to Athens
Flights from Edmonton to Kamloops
Flights from Buffalo to Sarasota
Flights from Auckland to Kochi
Flights from Memphis to Orlando
Flights from Spokane to Yuma
oakland intl airport
Flights from Columbus to Montego Bay

Cars

Car rentals in Mount Pleasant

Packages

Duck Key Vacations
Puerto Rico