Fiesta Inn Zacatecas3.0 out of 5.0
Recent guest reviews
Great Place to stay on a road trip. We were traveling from Texas to Puerto Vallarta and needed a place to park our vehicle that required extra height, and where we did not have to drive into the heart of the city. This hotel is perfect. You are on the "beltway" into the city so you avoid traffic and the parking is easy and secure. Also has an excellent restaurant!
This hotel is geared towards young hip business people. I am a mature and got the complete runaround and was treated with contempt by the staff. Asides from that, there was no hot water in the shower. I went to complain, there was a huge line of people checking in. No answer when I called the reception. The food is good if you can put up with the crap service. Took them more than three attempts to get the facturas correct.
This is a good option in zacatecas. clean and big rooms, the restaurante service is slow but good enough. Fitness area is not big enough at mornings, at 15 minutes from down town (not rush hour). Nice lobby
This hotel offers a good ration of service and value. The rooms are nice designed and clean and in good conditions. On breakfast buffet you can almost your favours if you are not to early in the morning.
Staying in Zacatecas for 2 days so thought that I would try the Fiesta Inn - As is right on the Highway 45! So great location = 15 minutes walk to the Galleria Shopping Mall, A 10 minutes walk to a traditional Mexican Restaurant, A 5 minute walk to OXXO and also a filling station right out from with a small Extra store... So location is perfect! Lovely warm welcome from the staff, first impression is a light bright reception area! Easy check in and then a look to the bar area, hotel is a kind of open plan affair. took the elevator to the room, again nice and clean modern and fresh! - My room had no view - So request a room high up at the rear of the hotel, great view over the mountains as the sun rise in the morning! The rate I had was around $67 US!! and this did not include breakfast. Internet was powerful in the room and reception and automatically connects when you re enter the hotel :-) A highly enjoyable stay and would stay again and recommend!
Our stay at Fiesta Inn was very pleasant. This hotel is very modern and the rooms are very clean. I would definitely want to come stay here again as there are not many hotels in this city that seem to be acceptable. Definitely recommend it.
The rooms in this hotel are difficult to be in. The bathroom is so small, you can't even get out of the shower without leaving the floor wet from the door. The sink/dressing table is small and was very difficult for my husband to take his insulin shot. The lighting is really bad in the entire room. Definitely will never stay here again.
The location is not ideal, there is nothing around it within walking distance -other than an OXXO. But it is next to Highway and it is easy to get to downtown in 10-15 minutes (cab for 80 pesos or Ruta bus for 6 pesos). You can also rent a car at the hotel. We drove downtown and did not find it hard to park (for free). Lots of parking about 5-10 minutes away from Centro. Also paid parking was amply available (about 15 pesos per hour). We did not have the best experience at this Fiesta Inn. We arrived at 2:00 pm and were told no room was available. We waited in the lobby until 3:00 pm for a room to become available (and it would have been nice to have been offered a bottle of water while sitting by the desk for an hour). Once we checked in the room was not very clean. It was very dusty and the floor was dirty and behind the curtain there was a huge pool of hair - as if it had not been cleaned in years. There was also hair and dust in the bathroom. I went downstairs and asked the floor to be cleaned while we left the room for the day (considering how small the rooms are, it should have taken them 5-10 minutes). When we came back at night, it was still not cleaned. So I cleaned it myself with a towel as it was a bit gross. In the morning, I wanted to use the coffee maker, but discovered it was super dirty and there was coffee there that probably had not been cleaned in a very long time (with signs of mold). I mentioned this to the desk again in the morning and they promised to clean the room better. I asked for a free coffee since I could not even use the coffee maker, but it never came! When we came back to the room at the end of the day, the coffee maker was cleaned, but the leftover coffee grounds were spilled on the floor! This is such a tiny room, I don't know how they missed it. You would think after someone complains about cleanliness in the room 3 times, that they would take better care cleaning the room. It was almost funny. Also, one of the two elevators were broken the whole time we were there and often we had to wait a long time for the other (small) elevator to arrive (it took us 20 minutes on the last day with our suitcases. Most would just take the stairs, but not easy if you are on top floors and this hotel has 8 floors). When at check-out, I mentioned our experience to the desk, their only answer was that "sorry, we are busy". The hotel is next to Hampton Inn and City Express and they both looked new, and the city is not very big and lots of nice hotel options around. You may want to check the competition as Fiesta Inn was nothing special.
I had a wonderful stay at this hotel. It is very modern, the staff is very friendly and helpful, and the rooms are clean, spacious, and comfortable. I would highly recommend this hotel to anyone planning to stay in the Zacatecas area. The location is a little far from the downtown area, but a cab will get you there.
The most difficult thing you have to do is figure out how to get to this hotel. Once you are there you can kick back and relax! Enjoy all this historical city has to offer and then pop back to your room to change for its great night life. The staff was very helpful and spoke English to ease your transition into the city! The rooms are modern and the design is very creative. I like the sink outside the bathroom so you and your friends can all get ready at the same time!
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 308 reviews