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Recent guest reviews

It is close to public transport and has a direct bus link to Haneda airport. Great views from upper levels. What I did not like is an unexplained charge on my credit card statement after my return.

Room was dated and not as pictured. Much smaller than I expected when compared to photo on orbitz website

Terrible beds. Woke up several times each night with back pain. Small rooms. Does not at all look like pictures - much darker, smaller and no ”luxury” feeling whatsoever. Booked a twin bed with twin sofa bed - got a single bed with single sofa bed despite being 4 persons. No compensation offered, option was to upgrade at full cost (which meant to double the price of the original booking). Expensive cover charge to use roof top bar.

Very close to Shin Yokohama station, great variety of places to eat all around. Beautiful Hotel.

Very nice view hotel, stayed on 35 floor and can see Fuji Mountain

3-4 Shin Yokohama, Kohoku-ku Yokohama Kanagawa-ken

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center
  • Laundry facilities

Located in Shin-Yokohama within a 5-minute walk of Yokohama Arena, Shin Yokohama Prince Hotel is within a 15-minute stroll of Shinyokohama Raumen Museum. This 876-room, 3.5-star hotel has conveniences like 3 restaurants, a bar/lounge, and free in-room WiFi. Located centrally in Yokohama, it's connected to a shopping center and also close to Nissan Stadium and Lalaport Yokohama.


Dining

There are ample dining options with 3 onsite restaurants, including Hagoromo Restaurant, which specializes in Japanese cuisine. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

The 876 rooms have an array of amenities, including refrigerators, safes, and phones. Guests can expect 26-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available, and rooms also include desks.


Property features

Shin Yokohama Prince Hotel features free WiFi in public areas, conference space, and a business center. If you drive, self parking is JPY 1000 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 860 per person one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Twin Room, 2 Twin Beds, Non Smoking (21-31F)

2 Twin Beds | Sleeps 2

Superior Twin Room, Smoking, 35F (Extra bed(s) added for 3rd and/or 4th guest)

2 Twin Beds and 2 Twin Trundle Beds | Sleeps 4

[5PM Check-in, 9AM Check-out] Run of House, Smoking

1 Twin Bed and 1 Twin Sofa Bed | 1 Large Twin Bed | Sleeps 2

Standard Room, Smoking (Sofa bed added for 2nd guest, 7/8F)

1 Twin Bed and 1 Twin Sofa Bed | Sleeps 2

Guest reviews for Shin Yokohama Prince Hotel

Everyone (4) Family (2)
5
Everyone

By on Mar 15, 2020

Review comment responded on Mar 18, 2020

この度は、新横浜プリンスホテルをご利用いただき誠にありがとうございます。 数あるホテルの中から当ホテルをお選びいただき、重ねてお礼申しあげます。 これからもお客さまからいただいたご評価を励みに、よりご満足いただけるよう努めて参ります。 またのご利用をスタッフ一同、心よりお待ち申しあげております。

5
Everyone

It is close to public transport and has a direct bus link to Haneda airport. Great views from upper levels. What I did not like is an unexplained charge on my credit card statement after my return.

By on Nov 30, 2019

Review comment responded on Dec 3, 2019

Thank you very much for using ShinYokohama princehotels. We will make further efforts in providing better service. We look forward to serving you again

3
Family Friends

Room was dated and not as pictured. Much smaller than I expected when compared to photo on orbitz website

By on May 22, 2019

1
Family

Terrible beds. Woke up several times each night with back pain. Small rooms. Does not at all look like pictures - much darker, smaller and no ”luxury” feeling whatsoever. Booked a twin bed with twin sofa bed - got a single bed with single sofa bed despite being 4 persons. No compensation offered, option was to upgrade at full cost (which meant to double the price of the original booking). Expensive cover charge to use roof top bar.

By on Mar 19, 2019

5
Everyone

Very close to Shin Yokohama station, great variety of places to eat all around. Beautiful Hotel.

By , from Shin Yokohama Prince Hotel, Japan on Oct 30, 2018

4
Everyone

Very nice view hotel, stayed on 35 floor and can see Fuji Mountain

By , from Macao on Oct 21, 2018

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