Hotel Yokohama Camelot Japan3.0 out of 5.0
Recent guest reviews
I booked the double bed. The room is extremely small, but thank God the bed is big. Seething between a queen and king. The toilet....petite. The hotel looks old too. Location From the map, it's very close to yokohama station. It's about 10-15 mind walk to the station. But locating the correct exit for the first time is a challenge. Go to diamond. Take west exit 12. For the price paid for that location, I think it's still ok.
shocked how small the room is, and didnt even sleep for the whole night , bed is extremely firm, its like lying in the floor although we were extremely tired.The next day, we ask to trsansfer to a different room as the room we had is really verysmall for 2 people, no drawers, no closet, so we basically just hung out clothes everywhere..crazy..wo we were given a better room, we paid extra of course, not big but better than the first one. The bed was still firm but better..anyways after 6 days my husband has some medical issues so we need to contact our insurance , I asked the receptionist to help me call outside Japan.. The english is very poor, at the end, they have not help me at all, they have no idea ..They dont know whats the area codes,country codes, to dial outside, no idea.. Glad, I texted my friend to call Allianz for me, so Allianz will call us.. receptionist is very poor in English communication.. Not staying there again.
Great location near Yokohama station (take south exit 12) but other than that the rooms are very old and tired. My room for 1 person had 2 bed stuffed into it and I couldn't even fit my normal sized suitcase between the bed and the wall. Potential language barrier issue, I speak Japanese so I didn't have a problem but if you are unfamiliar with checking into a hotel in Japan this can be an experience here. Not worth the price in my opinion, unless your looking to relive the 80's.
finding this hotel for the first time is a struggle. even the JR station staff don't know where the south 12 exit is. here is my experience, look for "dimond" basement shopping street, follow the street till the end, there is staircases and south 12 exist. if you have luggage, take the elevator beside. hotel is right next to the exit on the ground. generally speeking, location is not bad. Yokohama station is so big, so pay special attention about the route and exit, after first time it should be easy to get to hotel. another tip is, I found the single bed room is better and more spacious than double bed room in this hotel. breakfast is way expensive, not recommended. just for your reference.
The Hotel Camelot ("Where Epicures Stay") was once a four-star business hotel -- probably in the late 1980s. It has definitely aged, but it maintains airs of respectability. And in truth it is a perfectly nice place, though its age shows: rooms are cramped, furniture and fixtures are a bit worn, and the bathrooms could use renovating. But everything is clean, the staff are pleasant (and try their best to speak English), the front desk provides 24 hour service, etc. One way its age shows is in a lack of accessibility: the front desk and elevators are only accessible either by going up or down a half flight of stairs. There is direct accessibility from the parking garage / car entrance only. When we arrived by foot at the front entrance, we had to lug our bags down a short flight of stairs to check in. Not a big deal, but not 2000s design either. The hotel is accessible from Yokohama train station through an underground arcade. After 11:00 pm the arcade is closed and you have to use a pedestrian overpass. You can't actually walk directly to the hotel at ground level without going a long way around, because the street the hotel is on cannot be crossed at foot at street level. The hotel is about three blocks from the train station. All amenities are in the arcade or at the train station -- including several small supermarkets. Internet access is via ethernet cable. The hotel will rent you a personal in-room wifi router for two dollars a day. Take it. It's a good investment. The internet works well. There is a coin-operated laundry in the basement. All in all, the Camelot makes for a very nice budget stay, but with a (quiet, fully muffled) view of an expressway and inconvenient access it is hardly the four-star hotel it once was and aspires to be. No problems at all. But it is not super-convenient either.
This was our first visit to Japan with our family so I have nothing to compare it to being a totally different culture I don't want to compare it to what we're used to in the US. We stayed for 7 days in August. They were booked solid. It's close to the train station and huge options of food underground if you walk around and explore. (We unfortunately found the great food on our last day because we kept getting lost) Check in was quick and easy. We booked a fourth room, which was very small, I don't think it was actually a "fourth room" as we were told through email because it had 3 twin size beds and a fold out sofa for the fourth bed. So only one person could fit per bed. But in all fairness to them we knew they were booked and didn't ever say anything. The bathroom was very very small with just enough room to get out of the tub, it had a heated toilet seat and also rinsed your bottom which was a new experience for us. We couldn't get the AC on and being in August and very humid they did send someone quickly to turn it on for us since everything was in Japanese. The front desk staff and all employees were always smiling and telling us hello. The breakfast buffet was huge with a lot of variety which we enjoyed every morning. We really were only here to sleep, which the beds were a bit lumpy for me.
I am a tour operator who made a booking on behalf of my client who requested this hotel in Japan. Since November 2013 I have been emailing and calling to confirm the reservation which has been paid already but NOBODY SPEAKS ENGLISH IN THE WHOLE HOTEL. This is pathetic for an International Hotel and you cannot even communicate with anybody. Will most definitely never ever book any of my clients at this hotel again. Annalie Liebenberg
We stayed here for 2 nights stay at Camelot. It is located on the ‘western’ side of Yokohama sta. and can be reached within 10 mins. If one uses the underground walkway, just approach the west gate and exit by south #11 and #12. From the exterior the hotel is actually just beside the Metropolitan Expressway Flyover. The front desk staff speaks good English and display good hospitality and customer service! The room is cleaned well daily and fresh linens were supplied. The room size is considered good for Japanese rooms. However the bed is ‘harder’, the futon bed which Japanese loved. Overall quite good amenities, except that wire-wifi is not free. :< The underground arcade (The Diamond) has many shops, cafes and restaurants for all budgets so meal options is abundant. For supper one can get much good bargain from Takashimaya basement food stores just before they close daily at 8pm. It definitely serves as a good and reasonably priced stay-place upon which one can explore Yokohama. A tip: use the ‘overhead bridge’ which flanks opposite Sheraton Bay Hotel using the lift and you’ll be at Yokohama Sta. in no time. :>
We just returned from a nine night stay at Camelot. Yes, the location could not be better- if you need a train, subway, or bus, it's all there at the big station next door. (At the station,just ask at the information "i" booth next to where you get tickets and they will help you get where you need to go.)Also the underground mall has tons of shops and restaurants for all budgets. We enjoyed several meals at the nice Italian bistro restaurant at the very front of the hotel. They had a pizza with a delicious delicate crust for $7, and other food was good and reasonably priced, too. We enjoyed the high ceilings, cool air conditioning, and spacious interior, as most other restaurants in the area feel crowded and a big clostrophobic. The front desk was extremely attentive to our every request. Most speak some English, but if they do not understand what you need, they quickly find their English speaking front desk man, who understands English well. We have never stayed anywhere with better customer service! The room was cleaned very well every day and fresh linens were supplied daily. The room size is quite small by US standards, but it is average for Japanese rooms. There's not a closet per se, just a bar to hang clothes. Security is not an issue and we didn't worry one bit about leaving valuables in the room. Also, the bed was harder than we are accostomed to in the US, but we stayed at another hotel in Japan, and it was the same hardness. The pillows were nice and comfy. We would recommend this hotel as a good reasonably priced "base camp" to return to at the end of a day exploring the areas many attractions.
We stayed there with my family just a few days ago. the location of the hotel can't get better. it's just five minutes walk from the yokohama station (the west gate). the room we picked was twin, as we had our baby with us. the room was suffocatingly small, as the distance between the end of the bed and the wall was very small that our luggage would hardly fit in that space, and give us some free way to move around. The staff was helpful and although we haven't requested for the baby cot at the reservation, they provided us some border and applied to one bed. Breakfast was very poor as far as the variety is concerned. Although we requested for a non-smoking room we were put in a smoking one and we realized a little late to ask to be moved. Last, the access to the reception is really inconvenient if you enter by the main entrance, as there is no elevator to take you to the reception.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 138 reviews