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The Yokohama Bay Hotel Tokyu

4.5 out of 5.0

Recent guest reviews

Just spent 6 nights here. Have previously staying in Tokyo where prices are astronomical. Yokohama harbour offers great views & this property is very well priced.. Close to both Minaminato & Sakuragicho stations. You can access Tokyo & beyond from here very easily. Rooms are very big given the area & comfortable beds. Downside... only free water on day one. No free coffee in room just tea.. I used the coffee they had not realising it was not free.. lucky Starbucks is just downstairs. Staff were all very friendly & made us welcome. Lots of Japanese & Chinese tourists in this area, we saw only a handful of westerners. Visit.. The red brick warehouse The cup noodle museum Do the Yokohama eye Hope of the train to Motomachi - great shopping area Wander the parks by the waterfront. & so much shopping right nearby.

The property may be a bit aged, the scenery doesn't change. Love the size of the rooms as usually Japanese hotel rooms tend to be smallish. Love the balcony as it offers a panoramic view of Yokohama Bay, and the location means easy access to the shopping mall, convention center and amusement park.

First of all, it is hard to think of a better place for a hotel in Yokohama than the one The Yokohama Bay Hotel Tokyu is. Not only the hotel is located in front of the beautiful amusing park Yokohama Cosmo World and its giant Ferris wheel but it is connected underground to the Minatomirai metro station, three big and very nice shopping malls (all of them full of restaurants for all tastes and budgets) and also to the concert venue Yokohama Minato Mirai Hall. One could not ask for more convenience! About the hotel itself, everything was practically perfect. The rooms are big, beautiful, impeccably clean and come with a smartphone that can be used by the guests absolutely free of charge. The common areas are nicely decorated and very well mantained. Breakfast is good, but more fruits and lighter options of bread, yogurt and cold cuts would be most welcome in the Western part of the buffet. The service is great, and the concierges were specially helpful and attentive. However, the swimming pool area could be much less expensive for guests, and a proper gym should definitely be considered by this wonderful hotel.

Beautiful hotel with a very nice location, but... sometimes booking a hotel goes beyond where is located and how good are their rooms and amenities, customer service and flexible policies in unexpected cases should be clear too. Due to the fourth Nor'easter of March, international flights departing Newark and JFK were cancelled, many of them yesterday evening, with no chance to change them before next week, for those like us with Hotel reservations, have to cancel those dreamed rooms. This hotel has a policy of no refund after two days before the booking period Japan time, that means 2 days and 13 hours before traveling, they charge you for all the days of your reservation, no partial refunds for any of them even if they retook the empty room to another person when you call them explain your flight cancellation. Se beware of this hotel policy. Fortunately, the rest of the hotels during our now canceled vacation, gave us the refund, even those with non refund policy, except this one.

My husband and I were traveling to this hotel with our infant child on a trip before my husband deployed. I booked 4 consecutive nights at this hotel and less than 24 hours before our first night, our plans changed due to the military, we missed our flight and were unable to travel there. BE AWARE: Read the fine print of your reservation when booking as it says 100% CHARGE no matter what. So not like any other normal hotel where we were only expecting to pay for the FIRST NIGHT, we were charged the ENTIRE 4 NIGHTS (over $900) with ZERO OPTION for a refund OR change in our dates to be used at a different time. ZERO OPTION. This has been such a heartbreak for myself and my husband as this was supposed to be a happy trip before he deploys, but instead, we basically threw $1,000 out the window because this hotel's cancellation policy is REDICULOUS. DO NOT BOOK CONSECUTIVE NIGHTS AS YOU WILL BE CHARGED FOR ALL NIGHTS NO MATTER WHEN YOU CANCEL. For a family that sacrifices a lot and for someone who serves our military, it is a shame that a friendly Japanese hotel will be so stingy with their cancellation policy. We will NEVER travel to this hotel if we are ever fortunate enough to make this trip again. ~ Jennifer

Could be more generous with daily free bottles of water instead of giving only once as a welcome drink. Coffee drinkers do note there is no free instant coffee, 2 green teabags and 2 tea blends teabags only. Not a cheap hotel so expected a bit more room amenities.

The hotel is an easy walk from Minatomirai station even with our 4 luggage in tow. Located towards the international ports with shopping centre, theme parks and concert hall nearby. The rooms are spacious and decent size beds for our family. Views from our balcony is fantastic. Unfortunately, we didn’t have time to check out the attractions in the area, but opt to visit the a Ramen Museum and the temple in Kamakura which is a short train ride away.

We usually have events at Pacifico and this hotel is so close and you can even shop a little at the nearby Queen's Mall. Hotel feels luxurious and the rooms usually have a pretty decent view of yokohama bay.

The hotel is conveniently located at the heart Minato mirai shopping district. For transport, you can walk to either the Minato Mirai or Sakuragicho train station on different lines. The hotel is also within walking distance to many shopping malls, Red Warehouse, Nissin Cup Noodle Museum, Yokohama Amusement Park, and the iconic Ferris Wheel. Hotel room is big and accommodates our family of 4 comfortably. Our park view room also offers great view of the Ferris Wheel and surroundings. Hotel staff provides excellent service too. Area of improvements: 1. The hotel only provides 2 bottles of mineral water regardless of number of pax and number of nights 2. The hotel does not provide 3-in-1 coffee To me, these are small value items and considering the price we pay, it would appear that the hotel is stingy.

This hotel is located near famous spots of Yokohama. You can go every famous site by walking (except Remen museum at the Shin-Yokohama station). The service is excellent. I'm sparing with words of praise, but this hotel is highly recommendable.

2-3-7 Minatomirai, Nishi-ku Yokohama Kanagawa-ken

Hotel highlights

  • Walking distance to Yokohama Cosmo World and Landmark Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Minatomirai, The Yokohama Bay Hotel Tokyu is within a 5-minute walk of Yokohama Cosmo World and within 15 minutes of other popular attractions like Landmark Tower. This 480-room, 4.5-star hotel has 4 restaurants, a full-service spa, and an indoor pool. Yokohama Museum of Art and Yokohama Stadium are also near this Minato Mirai 21 hotel.


Dining

There are multiple options for onsite dining with 4 restaurants, including Queen Alice, which specializes in French cuisine. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All of The Yokohama Bay Hotel Tokyu's 480 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and safes. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Desks are also included.


Property features

Guests staying at The Yokohama Bay Hotel Tokyu enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. Self parking is available for JPY 1550.00 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and tours/tickets. Other amenities at this luxury hotel include conference space, a gift shop, and wedding services.

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 1562 reviews