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The Yokohama Bay Hotel Tokyu

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A spacious hotel lobby with a grand piano, seating areas, and a view of the city through large windows.
Bay Club Floor Twin Park View, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board
Terrace/patio
(High Floor)Yokohama Floor Grand Corner Suite Bay View, Non-Smoking 92.6sqm | Down comforters, in-room safe, desk, iron/ironing board
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8543
  • Place, Pacifico Yokohama
    ‪5 min walk‬
  • Place, Yokohama Cosmo World
    ‪5 min walk‬
  • Place, Landmark Tower
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪54 min drive‬

Room options

View all photos for Executive Twin Park View, Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Park View, Non-Smoking

9.6 out of 10
Exceptional
(70 reviews)
  • Park view
  • 426 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Luxury Harbor King Park View, Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View, Smoking

  • Park view
  • 496 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Harbor King Park View, Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View, Non-Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • Park view
  • 496 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Ocean Twin Bay View, Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Ocean Twin Bay View, Smoking

  • Bay view
  • 537 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Luxury Ocean Twin Bay View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Ocean Twin Bay View Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Bay view
  • 537 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Grand Corner Suite Bay View, Smoking 92.6sqm

Down comforters, in-room safe, desk, iron/ironing board

Grand Corner Suite Bay View, Smoking 92.6sqm

  • Bay view
  • 997 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand Corner Suite Bay View, Non-Smoking 92.6sqm

Down comforters, in-room safe, desk, iron/ironing board

Grand Corner Suite Bay View, Non-Smoking 92.6sqm

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 997 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Bay Club Floor Twin Park View, Non Smoking

Bay Club Floor Twin Park View, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor Twin Park View, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • Park view
  • 426 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Luxury Triple Park View, Non-Smoking (bed size 97cm)

Luxury Triple Park View, Non-Smoking (bed size 97cm) | Down comforters, in-room safe, desk, iron/ironing board

Luxury Triple Park View, Non-Smoking (bed size 97cm)

9.4 out of 10
Exceptional
(25 reviews)
  • Park view
  • 536 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Executive Twin Bay View, Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Bay View, Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • Bay view
  • 415 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Twin Bay View, Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Bay View, Non-Smoking

9.4 out of 10
Exceptional
(119 reviews)
  • Bay view
  • 415 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Bay Club Floor Twin City View, Non Smoking

Bay Club Floor Twin City View, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor Twin City View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 417 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Bay Club Floor King City View, Non Smoking

Bay Club Floor King City View, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor King City View, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 417 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Park View, Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Park View, Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • Park view
  • 426 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive King Bay View ,Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive King Bay View ,Non-Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Bay View ,Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive King Bay View ,Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Smoking, City View

Down comforters, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, City View

Down comforters, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking, City View

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Bay Club Floor King Park View, Non Smoking

Bay Club Floor King Park View, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor King Park View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Bay Club Floor King Bay View, Non Smoking

Bay Club Floor King Bay View, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor King Bay View, Non Smoking

  • Bay view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for (High Floor)Yokohama Floor Twin City View, Non-Smoking

(High Floor)Yokohama Floor Twin City View, Non-Smoking | Down comforters, in-room safe, desk, iron/ironing board

(High Floor)Yokohama Floor Twin City View, Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 417 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for (High Floor)Yokohama Floor Twin Park View, Non-Smoking

(High Floor)Yokohama Floor Twin Park View, Non-Smoking | Down comforters, in-room safe, desk, iron/ironing board

(High Floor)Yokohama Floor Twin Park View, Non-Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Park view
  • 436 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for (High Floor)Yokohama Floor Twin Bay View Non-Smoking

A hotel room with two beds, a TV, a desk, and a balcony with a view.

(High Floor)Yokohama Floor Twin Bay View Non-Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Bay view
  • 436 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for (High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking | Down comforters, in-room safe, desk, iron/ironing board

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • Bay view
  • 537 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for (High Floor)Yokohama Floor King Bay View, Non-Smoking

(High Floor)Yokohama Floor King Bay View, Non-Smoking | Down comforters, in-room safe, desk, iron/ironing board

(High Floor)Yokohama Floor King Bay View, Non-Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for (High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking | Down comforters, in-room safe, desk, iron/ironing board

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 496 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for (High Floor)Yokohama Floor Grand Corner Suite Bay View, Non-Smoking 92.6sqm

(High Floor)Yokohama Floor Grand Corner Suite Bay View, Non-Smoking 92.6sqm | Down comforters, in-room safe, desk, iron/ironing board

(High Floor)Yokohama Floor Grand Corner Suite Bay View, Non-Smoking 92.6sqm

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 997 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for (High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking | Down comforters, in-room safe, desk, iron/ironing board

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 536 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Bay Club Floor Twin Bay View, Non Smoking

Bay Club Floor Twin Bay View, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor Twin Bay View, Non Smoking

  • Bay view
  • 426 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for (High Floor) Yokohama Floor King Park View, Non-Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city at night.

(High Floor) Yokohama Floor King Park View, Non-Smoking

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Park View ,Non-Smoking

A hotel room with a large bed, a TV, a desk with a chair, a small table, and a view of the city at night.

Executive King Park View ,Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Twin Park View Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Park View Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Executive Twin Park View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Park View Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Luxury Harbor King Park View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Yokohama

Located in Minatomirai, The Yokohama Bay Hotel Tokyu is within a 5-minute walk of Pacifico Yokohama and within 15 minutes of other popular attractions like Landmark Tower. This 4.5-star hotel has 480 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Yokohama Minato Mirai Hall - 2 min walk - 0.1 miles
  • Pacifico Yokohama - 5 min walk - 0.3 miles
  • Yokohama Cosmo World - 5 min walk - 0.3 miles
  • Landmark Tower - 8 min walk - 0.4 miles
  • Red Brick Warehouse - 13 min walk - 0.7 miles

Getting around

  • Minatomirai Station - 6 min walk
  • Sakuragicho Station - 11 min walk
  • Haneda Airport (HND) - 32 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪CAFÉ de CRIÉ - ‬2 min walk
  • ‪カフェ トスカ (CAFE Tosca) - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪香川一福 - ‬4 min walk

About this property

The Yokohama Bay Hotel Tokyu

The Yokohama Bay Hotel Tokyu features a full-service spa, an indoor pool, and a gym. Self parking is available for JPY 1600 per day. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a microwave in a common area.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, safes, and phones.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,600 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,500 for adults and JPY 2,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Tosca
  • Oshima
  • Queen Alice
  • Somerhouse
  • szechwan restaurant CHEN

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference space

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in rooms located on the Bay Club Floor may access the pool at no charge. The listed pool fee applies to guests booked in other guestrooms.
This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. The optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2500 for children
  • Self parking fee: JPY 1600 per day
  • Pool fee: JPY 4000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Yokohama Bay Hotel
Yokohama Bay Hotel Tokyu
Yokohama Bay Tokyu
Yokohama Bay Tokyu Hotel
Pan Pacific Yokohama
Yokohama Pan Pacific
The Yokohama Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel
The Yokohama Bay Hotel Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel Yokohama

Frequently asked questions

Is free cancellation available at The Yokohama Bay Hotel Tokyu?

The Yokohama Bay Hotel Tokyu provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Yokohama Bay Hotel Tokyu?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at The Yokohama Bay Hotel Tokyu on Jul 13, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Yokohama Bay Hotel Tokyu?

This hotel is situated in Minatomirai within a 10-minute walk of Yokohama Cosmo World and PIA ARENA MM. You'll also find Anpanman Museum and Red Brick Warehouse less than a mile away.

Is there parking available at The Yokohama Bay Hotel Tokyu?

Yes, parking is offered for JPY 1,600 per day. An electric car charging station is also available for guests.

Is there a spa at The Yokohama Bay Hotel Tokyu?

There is a full-service spa available for guests to enjoy and services include facials, body treatments, and massages.

Are there luxury amenities available at The Yokohama Bay Hotel Tokyu?

Yes, guests can indulge in luxuries such as an indoor pool, 4 restaurants, and a full-service spa at this hotel.

Does The Yokohama Bay Hotel Tokyu include a casino?

No, The Yokohama Bay Hotel Tokyu doesn't have a casino.

Will I find an indoor pool at The Yokohama Bay Hotel Tokyu?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about The Yokohama Bay Hotel Tokyu?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an indoor pool, and a full-service spa.

Does The Yokohama Bay Hotel Tokyu have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Yokohama Bay Hotel Tokyu have a restaurant that serves breakfast?

Yes, The Yokohama Bay Hotel Tokyu has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Yokohama Bay Hotel Tokyu allow pets to stay for free?

No, pets aren't allowed at The Yokohama Bay Hotel Tokyu though service animals are welcome.

Does The Yokohama Bay Hotel Tokyu have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Yokohama Bay Hotel Tokyu?

The closest major airport to The Yokohama Bay Hotel Tokyu is Haneda Airport (HND), which is 15.6 mi away (32 minutes by car).

Are there rooms with balconies at The Yokohama Bay Hotel Tokyu?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay and city views.

Does The Yokohama Bay Hotel Tokyu have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Yokohama Bay Hotel Tokyu.

The Yokohama Bay Hotel Tokyu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1636 out of 2077 reviews
Rating 8 - Good. 327 out of 2077 reviews
Rating 6 - Okay. 77 out of 2077 reviews
Rating 4 - Poor. 18 out of 2077 reviews
Rating 2 - Terrible. 19 out of 2077 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great accommodations.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MEI C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean room nice showers
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Airport Hotel in the Haneda Airport Area
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

zohreh

Great breakfasts
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Very clean hotel and rooms in a great location with friendly staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Yokohama close to shops, restaurants, train station and activities
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, connected to a large shopping mall and subway station! Several restaurants and tourist attractions are all close by. The breakfast buffet is wonderful…and the staff is very friendly!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful views of the harbour and cherry blossoms. A great choice of restaurants and shops nearby. Well connected ,Metro station 2 mts away Staff very helpful Ideal location to explore Tokyo and nearby areas Beautiful waterfront and promenade
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great amenities
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ching Yee m

Liked: Cleanliness, staff & service, amenities
Excellent service and the room is spacious with nice view.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, great views and friendly helpful staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful facility with a excellent adjoining mall. Everything one could want in one location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

elaine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, had a great view, amenities were very nice, and staff are so welcoming.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing, service is exceptional and perfectly located.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and beautiful hotel!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location as hotel is connected to the minatomirai station and a few shopping malls. Room is clean and spacious. Staff is friendly and helpful. Great stay overall.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities
Staff are very friendly!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with helpful and attentive staff. Can't wait to stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Great clean and spacious rooms with extremely friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect landing spot for our extended vacation in Japan. We had all the amenities we needed plus all the restaurants and shopping locations were conveniently close by ask the hotel is connected to Yokohama's largest shopping complex. Best location to recover from jet lag and enjoy our first days in Japan!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
Great location, very clean and staff are very nice.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! They upgraded us which gave us a great view of Yokohama Bay and the ferris wheel. Perfectly convenient location attached to a train station and mall. Helpful and friendly staff. Will absolutely rebook for my next visit!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hyungmi

Great location 😄
Stayed 2 nights in Nov 2025