Hotel New Grand

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Photo gallery for Hotel New Grand

4 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior
Egyptian cotton sheets, premium bedding, down comforters, minibar
Lobby
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
  • Place, Yamashita Park
    ‪1 min walk‬
  • Place, Yokohama Stadium
    ‪12 min walk‬
  • Place, Red Brick Warehouse
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪56 min drive‬

Room options

Superior Floor Bay Side Twin Room

  • Sleeps 2
  • Free WiFi

Single Room, Main Building

9.0 out of 10
Wonderful
(17 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(10 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

[Check-in 15:00] Tower Regular Twin, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Check-in 15:00] Tower Regular Twin, Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Tower Bay View Double, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(22 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Grand Suite Twin, Non Smoking

  • 573 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Grand Suite Double, Non Smoking

  • 602 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed
  • Free WiFi

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Check-in 15:00] Bayside Twin, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(38 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Check-in 15:00] Tower Side Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Grand Club Floor Premier Double Suite

  • Sleeps 2
  • Free WiFi

Grand Club Floor Premier Twin Suite

  • Sleeps 2
  • Free WiFi

Grand Double Suite Main Building

  • Sleeps 2
  • Free WiFi

Grand Club Floor Double Room High Floor

  • Sleeps 2
  • Free WiFi

Grand Club Floor High Floor Room

  • Sleeps 2
  • Free WiFi

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2
  • Free WiFi

Superior Floor Tower Side Double Room

  • Sleeps 2
  • Free WiFi

Superior Floor Bay Side Room

  • Sleeps 2
  • Free WiFi

Grand Twin Suite Main Building

  • Sleeps 2
  • Free WiFi

Superior Floor Bay Side Double Room

  • Sleeps 2
  • Free WiFi

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2
  • Free WiFi

Grand Club Floor Semi Suite Hollywood Twin

  • Sleeps 2
  • Free WiFi

Grand Club Floor Presidential Suite

  • Sleeps 2
  • Free WiFi

Grand Double Room Main Building

  • Sleeps 2
  • Free WiFi

Grand Deluxe Twin Room Main Building

  • Sleeps 2
  • Free WiFi

Grand Twin Room Main Building

  • Sleeps 2
  • Free WiFi

Superior Floor Universal Design Room

  • Sleeps 2
  • Free WiFi

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2
  • Free WiFi

Grand Club Floor Bay View Corner Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free WiFi

Superior Floor Bay Front Corner Double Room

  • Sleeps 2
  • Free WiFi

Tower Building Standard Floor Standard Twin Room

  • Sleeps 2
  • Free WiFi

Tower Building Standard Twin Room- Smoking

  • Sleeps 2
  • Free WiFi

Tower High Floor Twin Room

  • Sleeps 2
  • Free WiFi

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2
  • Free WiFi

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2
  • Free WiFi

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2
  • Free WiFi

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2
  • Free WiFi

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2
  • Free WiFi

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2
  • Free WiFi

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2
  • Free WiFi

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2
  • Free WiFi

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 2
  • Free WiFi

Superior Floor Tower Side Twi Non Smoking

  • Sleeps 2
  • Free WiFi

Premium Double Room - Tower Building - Non-Smoking

  • Sleeps 2
  • Free WiFi

Premium Twin Room - Tower Building - Non-Smoking

  • Sleeps 2
  • Free WiFi

Twin With Bayside-Superior Floor Non Smoking

  • Sleeps 2
  • Free WiFi

Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

  • Sleeps 2
  • Free WiFi

Run Of House

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Yokohama

Located in Yokohama City Centre, Hotel New Grand is a leisurely stroll from popular sights such as Osanbashi International Passenger Terminal and Yokohama Stadium. This 230-room, 4.5-star hotel has 4 restaurants and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Yamashita Park - 1 min walk - 0.1 miles
  • Yokohama Marine Tower - 2 min walk - 0.1 miles
  • Kanagawa Arts Theatre - 3 min walk - 0.2 miles
  • Yokohama Stadium - 12 min walk - 0.7 miles
  • Red Brick Warehouse - 14 min walk - 1.4 miles

Getting around

  • Motomachi-Chukagai station - 4 min walk
  • Ishikawacho station - 13 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪重慶茶楼 本館 - ‬3 min walk
  • ‪江戸清 大通り店 - ‬3 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬2 min walk

About this property

Hotel New Grand

Guests of Hotel New Grand enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for JPY 2000 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, free newspapers, and a terrace.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and free newspapers are other standard amenities.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,000 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Il Giardino
  • Le Normandie
  • Sea Guardian 2
  • The Cafe
  • Yugyoan Tankuma

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Built in 1927
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 2000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Is free cancellation available at Hotel New Grand?

Hotel New Grand provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel New Grand?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Hotel New Grand on Jun 8, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel New Grand?

This hotel is situated in Yokohama City Centre within a short 4-minute walk of Tokyo Bay and also 13 minutes on foot from Yokohama Stadium. You'll also find Anpanman Museum and K-Arena Yokohama within a short drive.

Is parking available on site at Hotel New Grand?

Yes, parking is offered for JPY 2,000 per day.

Are there luxury amenities available at Hotel New Grand?

Yes, guests can indulge in luxuries such as an ocean-view restaurant, in-room massages, and a bar/lounge at this hotel.

Does Hotel New Grand include a casino on the premises?

No, Hotel New Grand doesn't have a casino.

Will I find an indoor pool at Hotel New Grand?

No, there is no indoor pool at this hotel.

Is Hotel New Grand a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as an ocean-view restaurant and a bar/lounge.

Does Hotel New Grand have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel New Grand have a restaurant that serves breakfast?

Yes, Hotel New Grand has 4 restaurants, and serves breakfast each morning for a surcharge.

Will Hotel New Grand allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Grand though service animals are welcome.

Does Hotel New Grand have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel New Grand?

The closest major airport to Hotel New Grand is Haneda Airport (HND), which is 13 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Hotel New Grand?

No, you won't find guestrooms with balconies at Hotel New Grand.

Does Hotel New Grand host weddings?

There are wedding services available at Hotel New Grand if that's in your vacation plans.

Hotel New Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 946 out of 1219 reviews
Rating 8 - Good. 227 out of 1219 reviews
Rating 6 - Okay. 25 out of 1219 reviews
Rating 4 - Poor. 10 out of 1219 reviews
Rating 2 - Terrible. 11 out of 1219 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria, Hobart

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@
Stayed 2 nights in Feb 2026

10/10 Excellent

Albert M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean and quiet!
Stayed 1 night in Feb 2026

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia and Eduardo

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff are very courteous, room was spotless, People in general are so respectful, i love it
Stayed 2 nights in Feb 2026

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
The staff of the Hotel New Grand was simply outstanding. I had a problem with my Canadian cell phone and the staff was exceptional with their assistance in helping to resolve the problem. Simply the best and "we shall be back".
Stayed 2 nights in Feb 2026

10/10 Excellent

Leonard, Surrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff was wonderful to us and they went above and beyond to provide a great stay. We got the upgraded view room which provided a gorgeous view of the harbor in Yokohama. Thank you for recognizing our 50th Anniversary. ☺️💍👩
Stayed 3 nights in Feb 2026

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Large and lovely room. Check in staff was able to change our room to correct an error I made when booking. Excellent restaurant able to easily accommodate a food allergy
Stayed 1 night in Feb 2026

10/10 Excellent

William

Liked: Staff & service, amenities
The whole experience is great. Wonderful helpful staff. Hotel is in a great location being close to cruise port, chinatown and train line. If you are on a food budget there is a macdonalds very close
Stayed 3 nights in Feb 2026

10/10 Excellent

Henry, Toronto

Traveled with group
Liked: Cleanliness, property conditions & facilities
Hotel is based off of an older harbour theme. Looks pretty amazing inside and out, located right next to Yokohama metro as well.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
We loved the luxurious feel of this hotel, yes its a little dated but it felt lovely. The location was amazing, the view was fantastic and the staff lovely. Free parking was available across the street, but you need to pull in at the front door for the concierge to give you a ticket and direct you to your parking bay. The bathroom felt the oldest of everything.
Stayed 1 night in Jan 2026

10/10 Excellent

benjamin

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice, clean, great view. What really stood out was the service and very classy environment. Honestly, I felt like I was treated like royalty.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lai Sha

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff were excellent and helpful at every instance. Room was always spotless, amenities and location suited our group perfectly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the finest hotel in the World Best of everything
Stayed 4 nights in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Traveled with group
Liked: Cleanliness, staff & service
The hotel is nice, and great location for pre cruise stay for Diamond Princess. However, the night we stayed, the heat was turned on, and there was no way to cool the room. Window only opened a crack. Our first room the window didn't open, so they transferred us to 15th floor, window opened a cracked, but room didn't cool off over next three hours, so hotel transferred us to an older decor room on 7th floor where window opened all the way. We slept well in the third room. Many thanks to the desk clerk on duty who assisted us in finding a room cool enough to sleep in.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 3 nights in Dec 2025

8/10 Good

John

Yes,all was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は、とても狭いところに車を入れて、エレベータで下に降りる形式。とても狭いため、神経を使います。簡単に車の出し入れができないことは、ちょっと残念な点です。それでも、再訪したいと思う、魅力的なホテルでした。
Stayed 1 night in Nov 2025

10/10 Excellent

Kazunari, Dartford

Liked: Cleanliness, amenities, property conditions & facilities
Historic luxury hotel right by Chinatown and Yamashita park right opposite. Decent room size with a view of Yokohama bay and Minatomirai. Staffs were great and very helpful. Birthplace of Naporitan, seafood doria and custard pudding a la mode - managed to squeeze in before the last order (9pm) for naporitan and the pudding. As a guest you get discount at restaurants and bar. Breakfast choice between western and Japanese (or have it as room service). Stayed only one night but great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite and friendly. Good service. Very nice for cruise before and after
Stayed 2 nights in Nov 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service
The staff service was so great . They were aggressive and helpful to everyone. I was so impressed
Stayed 1 night in Nov 2025

10/10 Excellent

Myung soon

Stayed 2 nights in Nov 2025

10/10 Excellent

Reiko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is little bit old however, staffs are super polite and nice. The location was awesome. Great experience. When we go back to Yokohama, we will definitely stay this hotel again.
Stayed 4 nights in Oct 2025