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Best Western Ambassador Inn & Suites

2.5 out of 5.0

Recent guest reviews

It was a decent room for a decent price. A place to stop and get some sleep... wouldn’t want to go there on vacation though

Disappointed that indoor pool was closed for maintenance after our reservation had been booked. It was a cool morning so kids did not get to enjoy the pool. The bathroom needs a fan in it. Hot water took forever to get to temp and the room was absolutely freezing when we arrived. Breakfast was great. Glad we were able to put large family in one room.

It was a busy weekend and the staff was not able to keep up with the breakfast bar, I had a question and there was a group of about 8-9 employees and no one acknowledged I had a question and when one did, she acted like it was a hassle.. When checking in there was only 1 person at the counter and a line of 3-4 families while I could see other employees standing in the back.. eventually they did come out and help.. Pool was awesome, rooms were great, nice location... Breakfast selection was decent. Could have been better.

I picked the hotel based on other reviews and the promise of waterpark passes. The hotel has indoor and outdoor pools which were clean. The rooms had comfortable beds, a mid size flat screen tv with cable, a microwave, a small fridge, a desk. The rooms were clean and comfortable. They offer free breakfast with items such as yogurt, self-made waffles, scrambled eggs etc. the breakfast is worth waking up in time. Make sure you ask for your waterpark passes both on the day of your check-in and on the day of your check-out. The hotel manager, a lady with professional welcoming attitude made our stay worthwhile, I am grateful for her assistance in resolving an issue we experienced at the front desk. At the price point and the existing amenities along with water park passes and a competent customer service oriented manager this hotel is the place to stay in Dells.

overall room was very clean and staff was very friendly. although, walls are very thin. breakfast area was very good and staff was very good at restocking the breakfast area. it was nice not to be at a physical water park resort because it wasn't as crowded as the resorts. i would definitely stay again. very close to everything, about 1.5 miles from noah's ark (water park passes that are given with stay).

All was good, as crowed as at was at breakfast, everything was replenished just fine.

The price was right and the location was very convenient. My room was only mostly clean, though... I made the mistake of dropping something down next to the nightstand and seeing all the ancient dust built up there. My sink was only wiped out and still had more than its fair share of scum in it, and the bathroom had several pieces of someone else's hair stuck around. Breakfast was serviceable. Not bad if, like me, you just needed a place to crash for the night. But I wouldn't recommend it as a nice vacation spot.

Breakfast was Great!! The hotel was very clean and Great Hot Tub too

very friendly staff great hot breakfast nice pool, hot tub and sauna, clean rooms right next to freeway out of down town

Nice hotel with clean rooms, comfy beds, and a very nice breakfast. It also had a nice pool and hot tub, but we didn't have time to enjoy them.

Quality was good and it was just right for my needs on this trip. The suite made traveling with my kids a lot easier. Appreciated healthy options on the breakfast buffet.

The room we stayed in was comfortable and clean. The breakfast was good. They had scrambled eggs, sausage links, waffles, bagels, muffins, hot oatmeal, cold cereals, orange and apple juice, fresh fruit, regular and skim milk. Coffee and tea. A yogurt dispenser where you could add various toppings such as strawberries, cranberries, granola, cinnamon, honey and more.

Loved the beds! Great breakfast! We will definitely stay again.

From the time we checked in to the time we packed up to leave, we had a great experience at the Best Western. The check-in was pleasurable with friendly professional staff, the rooms were clean & comfortable, the breakfast was enjoyable and plentiful, the pool,hot tub & sauna area was well maintained and the hotel location was perfect for the attractions that we participated in.

Wonderful stay at this hotel. Great location, near all the attractions, clean comfortable roomy rooms, friendly staff, beautiful pool facilities, and a super hot breakfast. Will definitely stay here again

Great water park passes to Chula Vista and Noah's Ark are included with your stay. Love the pool view rooms with private balcony. The remodel is a big improvement. Just wish they wouldn't have added speakers with music in each hall way.

Nice room, had a couple minor things that could have been fixed but was nothing major ... did not affect the comfort of the room. We stayed in a suite which had a wall between the bed area and the sitting area ... nice when I go to bed much later than my husband. The breakfast was hot and fresh and had a large variety. The two pools (one indoor and one outdoor) looked nice and clean, even though we didn't use the pool this time. The hotel was located at the end of "the strip" in town, so it was very convenient, and there were lots of places to eat very close.

The stay was great, the hotel need to have the pool area update. Get better flooring the stone floor makes the pool very nasty and dirty. I don't want to get in water with dirt at the bottom????

Hotel was nice and clean the staff greeted you and the pool was warm and clean

Room was ready when we arrived at 4pm. Very busy weekend so the breakfast area was packed on Saturday morning. Overall when recommend this hotel if in the area.

610 S Frontage Road Wisconsin Dells WI

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool and indoor pool

Located within a 5-minute walk of Beaver Creek Springs Aquarium, Best Western Ambassador Inn & Suites is within a 15-minute stroll of Paul Bunyan's Northwoods Lumberjack Show. This 180-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and an indoor pool. Centrally located in Wisconsin Dells, the hotel is also a short walk from Vertical Illusions and Pirate's Cove Adventure Golf.


Dining

Free full breakfast is included with your stay and awaits you each morning.


Rooms

All 180 recently renovated rooms feature refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch TVs with cable channels. Hair dryers, ironing boards, and desks are also standard.


Property features

Best Western Ambassador Inn & Suites features an indoor pool, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a free casino shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a fitness center, a spa tub, and a sauna.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible (Bathtub or Shower)

King 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 6

Standard Room, 2 Queen Beds, Refrigerator, Poolside

Queen 2 | Sleeps 4

Guest reviews for Best Western Ambassador Inn & Suites

Everyone (18) Couples (27) Business (2) Family (45) Friends (10) Other (6)
3
Everyone

It was a decent room for a decent price. A place to stop and get some sleep... wouldn’t want to go there on vacation though

By on Oct 20, 2017

4

convenient and not crowded area. great for family

Families

Disappointed that indoor pool was closed for maintenance after our reservation had been booked. It was a cool morning so kids did not get to enjoy the pool. The bathroom needs a fan in it. Hot water took forever to get to temp and the room was absolutely freezing when we arrived. Breakfast was great. Glad we were able to put large family in one room.

By , from Toledo on Sep 12, 2017

4

staff could have been bettter

Everyone

It was a busy weekend and the staff was not able to keep up with the breakfast bar, I had a question and there was a group of about 8-9 employees and no one acknowledged I had a question and when one did, she acted like it was a hassle.. When checking in there was only 1 person at the counter and a line of 3-4 families while I could see other employees standing in the back.. eventually they did come out and help.. Pool was awesome, rooms were great, nice location... Breakfast selection was decent. Could have been better.

By , from Sauk City, WI on Aug 23, 2017

5

pleasant stay

Everyone

I picked the hotel based on other reviews and the promise of waterpark passes. The hotel has indoor and outdoor pools which were clean. The rooms had comfortable beds, a mid size flat screen tv with cable, a microwave, a small fridge, a desk. The rooms were clean and comfortable. They offer free breakfast with items such as yogurt, self-made waffles, scrambled eggs etc. the breakfast is worth waking up in time. Make sure you ask for your waterpark passes both on the day of your check-in and on the day of your check-out. The hotel manager, a lady with professional welcoming attitude made our stay worthwhile, I am grateful for her assistance in resolving an issue we experienced at the front desk. At the price point and the existing amenities along with water park passes and a competent customer service oriented manager this hotel is the place to stay in Dells.

By , from Wisconsin on Aug 1, 2017

4

nice area, close to everything

Everyone

overall room was very clean and staff was very friendly. although, walls are very thin. breakfast area was very good and staff was very good at restocking the breakfast area. it was nice not to be at a physical water park resort because it wasn't as crowded as the resorts. i would definitely stay again. very close to everything, about 1.5 miles from noah's ark (water park passes that are given with stay).

By , from illinois, IL on Jul 6, 2017

5
Everyone

All was good, as crowed as at was at breakfast, everything was replenished just fine.

By on Jun 28, 2017

3

cheap and conveniently located

Everyone

The price was right and the location was very convenient. My room was only mostly clean, though... I made the mistake of dropping something down next to the nightstand and seeing all the ancient dust built up there. My sink was only wiped out and still had more than its fair share of scum in it, and the bathroom had several pieces of someone else's hair stuck around. Breakfast was serviceable. Not bad if, like me, you just needed a place to crash for the night. But I wouldn't recommend it as a nice vacation spot.

By , from wisconsin on Apr 1, 2017

5

awesome location

Everyone

Breakfast was Great!! The hotel was very clean and Great Hot Tub too

By on Mar 25, 2017

Review comment responded on Mar 26, 2017

Thank you so much for taking the time to provide our hotel a rating from your recent visit. We are happy that you enjoyed your stay with us and we look forward to welcoming you back!

5

nice hotel

Everyone

very friendly staff great hot breakfast nice pool, hot tub and sauna, clean rooms right next to freeway out of down town

By on Feb 7, 2017

5

nice hotel

Everyone

Nice hotel with clean rooms, comfy beds, and a very nice breakfast. It also had a nice pool and hot tub, but we didn't have time to enjoy them.

By on Jan 30, 2017