aqbc
Black mold all over the walls in the room, particularly in the bath. Obvious food residue on desk and dresser surfaces. Floor less than clean.
The HVAC unit was very quiet.
We stayed one night due to attending a dog trial in the area. Check in was quick and efficient, the room was a bit worn but clean as you could tell from the flooring which was pretty much all scratched up. Hotel offers a modified breakfast with coffee and yogurt. The coffee was actually quite good. Check out was quick. Overall, a fairly pleasant stay.
The bathroom needs to be repaired and updated. The bed was not very comfortable but everything worked and it was clean.
Absolutely disgusting. Room walls looked like they had blood splatters and smelled terrible. There was a man urinating outside. And my kids saw it. Super gross!
We appreciate having safe and comfortable places that allow us to travel with our dog. The property needs to be freshened up, but our room was clean and quiet.
I love Red Roof Inns.. my room just didn’t make the cut on any level. They can do better.
Check in was a breeze! I requested and got a 1st floor room. The room we had was clean. However, free wifi was offered, but there was no way to easily access it.
Property was quiet and clean. And other than the grumpy old lady at the check in counter, the rest of the staff was very friendly. I just wish they had a pool!
The first room had dirty blankets and a tissue stuck in the peep hole of the door. They changed our room to a clean one and all was well.
Although there were nice facilities for the pets out back, our room was not very clean and the property is run down.
Property easy to find, room clean. Breakfast okay but not great. Other guests somewhat noisy late Saturday night.
The check in went smoothly and I was assigned (as requested) a room on the first floor. I had also requested a room on the east side of the building (away from I-81) although. apparently. pet owners stay on the road side. For light sleepers, it is a noisy place to be, with trucks entering I-81 on the ramp next door as well as the typical highway noise. The room had been remodeled, was clean, and with all advertised amenities.
nice hotel but breakfast needs to be a little updated
The staff members debby and Judy were very nice and helpful. I had 6 rooms and we all had a nice 2 nights.
Shenandoah University is within a 5-minute walk of Red Roof Inn Winchester, VA while other popular sites like Apple Blossom Mall are within a 15-minute stroll. This 109-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect to find free WiFi and LED TVs with cable channels. Coffee makers, free long-distance calls, and free local calls are also standard.
Guests of Red Roof Inn Winchester, VA enjoy free WiFi in public areas, coffee in a common area, and express check-in. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a TV in a common area.
aqbc
Hello Donald, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,
Black mold all over the walls in the room, particularly in the bath. Obvious food residue on desk and dresser surfaces. Floor less than clean.
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.
The HVAC unit was very quiet.
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
We stayed one night due to attending a dog trial in the area. Check in was quick and efficient, the room was a bit worn but clean as you could tell from the flooring which was pretty much all scratched up. Hotel offers a modified breakfast with coffee and yogurt. The coffee was actually quite good. Check out was quick. Overall, a fairly pleasant stay.
Thank you for your valuable opinion regarding our area and comments about our breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.
The bathroom needs to be repaired and updated. The bed was not very comfortable but everything worked and it was clean.
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our bed. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Absolutely disgusting. Room walls looked like they had blood splatters and smelled terrible. There was a man urinating outside. And my kids saw it. Super gross!
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
We appreciate having safe and comfortable places that allow us to travel with our dog. The property needs to be freshened up, but our room was clean and quiet.
I love Red Roof Inns.. my room just didn’t make the cut on any level. They can do better.
Check in was a breeze! I requested and got a 1st floor room. The room we had was clean. However, free wifi was offered, but there was no way to easily access it.
Hello Robert,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Please do come see us again.