Under adverse conditions of COVID, this hotel was as good as it possibly could have been
Very comfortable beds. There was a lot of open space in the room, which made it seem a little less cozy. Overall nice place though. Very clean
Very clean room, evening staff was polite, morning staff was snobby. The bed was stiff and fridge was very loud. Overall not a bad hotel but not worth the higher price compared to the other hotels in the area.
Previous stay here brought me back. Used as my getaway but close to home in case of emergency. Staff friendly and welcoming. Didn’t feel like they were tolerating my race. Overall clean, updated, and much better kept than the hotel next door to it. Breakfast is not free but affordable. You can order from the menu and still access the continental breakfast for no additional charge. Pool and hot tub with the perfect temperature was an added bonus. Pool area needed to be picked up but wasn’t nasty.... overflowing dirty towels and a few things on the floor. Bed was a bit lumpy this time but perfect last time. I’d recommend and will use again.
The staff was very nice. I asked for early check-in because I had to get ready for my presentation and they were very accommodating. I had enough time to relax for awhile after my long drive from New York. The room was clean and the food was great. i will always make it a choice when in town. Thank you Patricia
Hotel was very clean and comfortable. Restaurant and bar were affordable. Drinks were delicious. Lovation is close to a mall shopping and restaurants.
Great place to stay while vacationing in upper Shenandoah valley. Wonderful staff and very convenient to attractions and good food.
Hotel met our expectations, Quiet cul de sac location helped with three small children. Room was clean, microwave helped a lot with warming milk for baby. A little understaffed during night hours and pool was not in great shape, but sufficient to keep kids entertained for two hours. For the price would expect breakfast included, but 'kids eat free' with adult meal purchase helped some. Overall good experience, would stay again, but would also look at other hotels in the area.
Everything was pretty good. The adjustable bed did not adjust. Maybe it was broken. Way too firm for me, and my back hurt in the morning. Overall, nice hotel stay though.
Needed a room on a road trip, this place was very nice and clean
Very clean and comfortable. Staff was extremely helpful and friendly.
I've stayed at the Hilton Garden Inn Winchester a number of times and will stay there again. Easy check-in and check-out. Rooms are always clean and well kept and their price per night is resonable. Parking is easy and well lit at night and the location of the hotel is very convenient to most Winchester sights and locations. I did not get the breakfast package. Food looks good but seems a bit pricey.
We were visiting family in the area, great location for downtown Winchester, the staff was courteous, the rooms were very clean, and the facilities were up to date. I would highly recommend this hotel.
Have stayed several times at the end of a long day's drive. It is always welcoming and comfortable. The location is convenient to the downtown area and the pedestrian mall. It is also close to shopping and a carwash for removing the accumulated bugs.
Adjustable mattresses (soft to hard) were great! The shower head looked fancy but didn't really a powerful massage setting, which was a bit of a disappointment. Otherwise the room was fully equipped and quiet -- apart from the noise of the fan of the air-con/heater. Location is easy access from the highway but one needs to take the car to get downtown. Just stayed one night and had not breakfast, so no idea about the food. When checking out the breakfast buffet looks pretty standard/OK, though. And the setting was nice.
very enjoyable stay
This was a lovely hotel. The room was nice with a fridge, microwave, and was overall well equipped. We didn't hear noises from any other room and the front office staff was quite nice. We stay in Winchester periodically and would definitely go back! A little added bonus, fresh cookies at the front desk and nice products in restroom...Neutrogena shampoo, etc.
Hilton Garden Inn Winchester places you within a 10-minute stroll of Apple Blossom Mall and Abram's Delight. This 3-star hotel has 102 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6 AM to 10 AM.
Hilton Garden Inn Winchester's 102 rooms provide sofa beds, microwaves, and refrigerators. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.
Guests of Hilton Garden Inn Winchester have access to an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Under adverse conditions of COVID, this hotel was as good as it possibly could have been
Very comfortable beds. There was a lot of open space in the room, which made it seem a little less cozy. Overall nice place though. Very clean
Very clean room, evening staff was polite, morning staff was snobby. The bed was stiff and fridge was very loud. Overall not a bad hotel but not worth the higher price compared to the other hotels in the area.
Previous stay here brought me back. Used as my getaway but close to home in case of emergency. Staff friendly and welcoming. Didn’t feel like they were tolerating my race. Overall clean, updated, and much better kept than the hotel next door to it. Breakfast is not free but affordable. You can order from the menu and still access the continental breakfast for no additional charge. Pool and hot tub with the perfect temperature was an added bonus. Pool area needed to be picked up but wasn’t nasty.... overflowing dirty towels and a few things on the floor. Bed was a bit lumpy this time but perfect last time. I’d recommend and will use again.
Thank you for taking a moment to share your experience.Our team works very hard to exceed expectations every day. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
The staff was very nice. I asked for early check-in because I had to get ready for my presentation and they were very accommodating. I had enough time to relax for awhile after my long drive from New York. The room was clean and the food was great. i will always make it a choice when in town. Thank you Patricia
Thank you so much for taking the time to review The Hilton Garden Inn Winchester! I am so glad to hear you found the staff very accommodating to your needs and that you had a wonderful experience all around. I hope your presentation went well and that you will let us welcome you back in the future!
Hotel was very clean and comfortable. Restaurant and bar were affordable. Drinks were delicious. Lovation is close to a mall shopping and restaurants.
Dear Rhonda, Thank you for your review! Sincerely, Rick Ferree General Manager
Great place to stay while vacationing in upper Shenandoah valley. Wonderful staff and very convenient to attractions and good food.
Hotel met our expectations, Quiet cul de sac location helped with three small children. Room was clean, microwave helped a lot with warming milk for baby. A little understaffed during night hours and pool was not in great shape, but sufficient to keep kids entertained for two hours. For the price would expect breakfast included, but 'kids eat free' with adult meal purchase helped some. Overall good experience, would stay again, but would also look at other hotels in the area.
Everything was pretty good. The adjustable bed did not adjust. Maybe it was broken. Way too firm for me, and my back hurt in the morning. Overall, nice hotel stay though.
Needed a room on a road trip, this place was very nice and clean
Thank you for taking a moment to share your experience. I am happy to hear you found our Staff and Hotel to your liking. Our team works very hard to exceed expectations every day. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.