It had bed bugs and then had no other room for us to go to. They didn’t anywhere to make us a new reservation because there wasn’t a manager on duty and no one has contacted me about the refund I was told about.
Nice expirience. I like it. I was feel comfortable
Great stay. On the road so quick access to restaurants shops and highway
I was pleased with my stay and the room was clean and inviting. And the staff was very helpful when you requested something you may have forgotten.
We had a very clean room. Check in process went quickly. Staff was very friendly. Front desk had snacks and water bottles available. Free breakfast was very nice! Lots of variety. Very tasty. Only complaint was that our bathroom didn't have a bathroom fan. Thought that seemed odd.
The staff was great and they kept snacks/coffee available at all times.
Love the new look. Very clean and comfortable. Would certainly love to stay here again.
Pool was nice and very clean. Staff was very friendly. Great stay.
Hampton Inns are a good value with all the comfort I need while on the road. I can count on clean comfortable beds, absorbent towels, good TV, and lovely welcome when I get in late at night after a long drive.
I was here to visit Shenandoah University. They let me check in early and had free breakfast and wifi. I would stay here again.
The promised handicapped room was anything but! My husband's walker literally could not get to the bed because of the oversize furniture. I had to move a chair into the hallway for him to be able to sleep. No adjustment on bill despite their hospitality promise and no reply to these same comments sent on Hampton Inn survey. In fairness the bathroom was very accessible, but the lack of concern to a significant problem is very troubling.
quick check in/out Front staff desk was very helpful for directions to restaurants and movie theaters
We were recently returning from a stay at another hotel in another area and was very disappointed. We were relieved to find the typical comforts of the Hampton in Winchester. We normally always book with one but had decided to try other chains and learned our lesson. The only suggestion would be to have a little more variety at the breakfast station. Other than that, it was clean, quiet and comfortable.
We were on a motorcyle trip from Boston to Tennessee and this was the first of 3 Hampton Inns that we reserved. I always have good experiences at Hampton Inns and this one was the same. The room was one that they reserve for lower fares but it was more than fine with us. The only thing we gave up was a normal sized window. We wanted peace and quiet so it didn't matter to us. The room was clean and comfortable. The entire facility was attractive. The staff were friendly and helpful. Free internet and a great breakfast buffet capped it off as a great stay for us.
I was entering a car show in West Virginia but this was the first time my girlfriend came along with me. So I had to upgrade from my usual motel truck stop cheap (possible dangerous)place just for a place to sleep overnight. Girlfriend was staying at the hotel while I entered the car show all day. This hotel is next to plenty of places to eat and across the street from a mini mall where she did some shopping. The king size bed is extremely soft to the point when sitting on the bed your body sinks down into it, so comfortable. The shower has great pressure (unlike home) and also has the different settings (unlike home). Traveling South to the hotel my car got very dirty and I needed a place to clean the car before entering the show. The staff gave me directions to a car wash that I was actually able to find and bonus was located next to a auto store. The 1 thing I didn't like was the black stain inside the toilet. I saw it in the mirrors while shaving and it looked like a giant bug under the rim in the toilet bowl. But just put the lid down and complaint solved! She was happy (and safe), which makes me very happy I picked a great place to spend the weekend!
Hampton Inn Winchester-University/Mall Area places you within a 10-minute stroll of Shenandoah University and Winchester-Frederick County Convention & Visitors Bureau. This 100-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Centrally located in Winchester, the hotel is connected to a shopping center, and a short walk from Abram's Delight and Apple Blossom Mall.
Free breakfast is included with your stay.
The 100 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include hair dryers and ironing boards.
At Hampton Inn Winchester-University/Mall Area, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
It had bed bugs and then had no other room for us to go to. They didn’t anywhere to make us a new reservation because there wasn’t a manager on duty and no one has contacted me about the refund I was told about.
Nice expirience. I like it. I was feel comfortable
Great stay. On the road so quick access to restaurants shops and highway
I was pleased with my stay and the room was clean and inviting. And the staff was very helpful when you requested something you may have forgotten.
We had a very clean room. Check in process went quickly. Staff was very friendly. Front desk had snacks and water bottles available. Free breakfast was very nice! Lots of variety. Very tasty. Only complaint was that our bathroom didn't have a bathroom fan. Thought that seemed odd.
