The evening check-in staff was a young man, and he was wonderful. But the room I checked into smelled heavily of smoke, it was not very clean, the bathroom had black mold in the tiles, the bathroom floor had urine and pubic hair around the toilet. After traveling for 24 hours, I was too exhausted to go back to the front desk and change rooms. I woke up with a severe sore throat from that room.
When I turn in the key the next morning, I explained the issues with the morning front desk person, they were dismissive, rude, and unfriendly.