Western Tennessee Vacation Packages

My big complaint was that the in-room Keurig coffe makers did not work... first faulty unit was replaced. Neither unit worked; did not heat the water for coffee. We had to get end of day coffee from the hotel lobby. Unpleasant. All other aspects of the hotel were fine. But hot, quality in-room coffee is important to me and my wife.

Very friendly and helpful front desk staff.

Limited dining options for vegetarian diet and limited items in menu weren't even available.

No one made it clear to us that we had to request that our bed be made, trash dumped, towels freshened, etc. So after the first night, we left early the next morning but when we came back the room was not cleaned or tidied up or bed made. We also requested more shampoo and conditioner and no one bothered to bring it up so we had to request in person at the front desk the next day to get it.