Western Nevada Vacation Packages

This property was advertised as in/out ski property with lift taking you right from the property. When we visited (weekend of 2/8/25), that lift was broken and property said that shuttle will take ppl to and from ski area. That experience was awful as they only had 1 small shuttle running and it was a challenge to get from Heavinly resort back to the hotel (we had to wait almost an hour on Sunday to get onto the shuttle as it was literally a fight who can get a space faster). It was really bad…. I wrote to front desk of the property (Will, front desk supervisor) to ask for them to take out the resort fee or do something for us and they said that they could do nothing and shuttle is complimentary (which it would normally be complimentary except that they had their equipment broken - very different situation). I wouldn’t recommend a property like this especially if they don’t provide service and don’t try to ensure customers are satisfied and get what they pay for.

definetly needs new carpet in our room. torn wallpaper in bathroom. faucet loose in bathroom. Other than that we had a good stay.