The apartment was cleaned, but not deep clean. The seals at the bottom of the shower needed replacing and the vent in the bathroom needed cleaning. It didn't feel dirty, they had just missed deep cleaning certain areas.
Some of the furniture was in need of refurbishment. Not a big job, but something that had not been addressed.
There had obviously been a problem with the heater and there were black marks up the wall which hadn't been cleaned off properly.
Otherwise, it had everything we needed, including washing machine and tumble dryer.
It looked like the owners were in the process of refurbishing and were working on the infrastructure.
The receptionists were polite and helpful.
The apartments are right on Lambton Quay, so easy access to shopping, tourist sites and bus routes.
The Quest felt secure and safe.