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Recent guest reviews

The front desk staff was very friendly! Rooms were very clean. I liked the outdoor patio area.

The hotel staff was extremely pleasant to deal with, check-in and out was FAST. Our room was clean and comfortable. Pool area was super warm and spa tub was nice on my sore muscles. The pool was very small however but our kids enjoyed it so not a deal breaker for us. No complaints.

Right off the Interstate 81. Close to restaurants, a grocery (open 24hrs), a mall, and more. Hotel staff was compassionate (I had been feeling ill) & accommodating! Hotel restaurant staff was friendly.

Great hotel. Wonderful staff. Awesome bed. The only thing I would improve is the TP.

my stay was wonderful ! loved the hot tub ! Room clean, staff friendly & professional.

Very pleased with accommodations. Close to shopping and meals. very nice room. liked the fact in had a refrigerator.

My wife and I spent the night with the idea of shopping. The Salmon Run Mall is a stone's throw away. There are a number of places to eat very close by, some within walking distance)5 Guys, Chipolte,Buffalo Wild Wings and Ponderosa. We enjoyed our stay very much. It was very relaxing.

My wife and I spent the night while on a shopping trip. The hotel is close to the mall and surrounding stores. We watched the football game at Buffalo Wild Wings which was within watching distance from the hotel. We only live an hour away from Watertown but we choose to stay in your hotel because of the location and the comfort.

Our stay was very nice. The accomadations were perfect for an overnight stay. It was very clean, close to a number of places to eat and shop.

We had a wonderful stay this summer. The hotel had many areas that allowed family to gather and catch up. Location was great - within walking distance to Starbucks and several other restaurants.

We drove 5 hours from Vermont to stay at this hotel.we were greeted as usual but something was missing.our room was an open handicapped room.didn't complain as we were tired from trip.had dinner @bar which was decent food and staff.still something was missing.enjoyed the free coffee in lobby and paid 3.65 for a bagel!!! My wife used the excercise room and enjoyed it.the hotel seemed like it was built for business travelers,very dull colors and subdued atmosphere.this great adjustable bed was non existstant.it was way to firm for our feel.still something was missing.this is a choice location as it is close to family and shopping is right there.I probably would not stay here again.what was missing was being real!!!!!!seemed a bit phoney and lax.hope this helps for your next visit to greater Watertown.

Arsenal Street Watertown NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of Salmon Run Mall, Hilton Garden Inn Watertown/Thousand Islands is within 2 miles (3 km) of Jefferson Community College. This 3-star hotel welcomes guests with 136 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with breakfast, served for a fee from 6 AM to 11:30 AM.


Rooms

All of Hilton Garden Inn Watertown/Thousand Islands's 136 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Free weekday newspapers, free local calls, and hair dryers are other standard amenities.


Property features

Guests staying at Hilton Garden Inn Watertown/Thousand Islands enjoy an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Junior Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Watertown/Thousand Islands

Everyone (4) Couples (6) Family (1) Other (1)
5
Family

The front desk staff was very friendly! Rooms were very clean. I liked the outdoor patio area.

By on Aug 30, 2020

4
Everyone

By on May 20, 2019

5
Family with small children Partner Couples

The hotel staff was extremely pleasant to deal with, check-in and out was FAST. Our room was clean and comfortable. Pool area was super warm and spa tub was nice on my sore muscles. The pool was very small however but our kids enjoyed it so not a deal breaker for us. No complaints.

By on Feb 24, 2019

4
Everyone

Right off the Interstate 81. Close to restaurants, a grocery (open 24hrs), a mall, and more. Hotel staff was compassionate (I had been feeling ill) & accommodating! Hotel restaurant staff was friendly.

By , from Rochester, NY on Sep 30, 2018

5

wonderful hotel. very comfy bed!

Everyone

Great hotel. Wonderful staff. Awesome bed. The only thing I would improve is the TP.

By on Sep 26, 2017

5

central location to 1000 islands region

Everyone

my stay was wonderful ! loved the hot tub ! Room clean, staff friendly & professional.

By , from Oklahoma on Aug 21, 2016

5

reunion

Other

Very pleased with accommodations. Close to shopping and meals. very nice room. liked the fact in had a refrigerator.

By on Aug 31, 2015

4

great location

Couples

My wife and I spent the night with the idea of shopping. The Salmon Run Mall is a stone's throw away. There are a number of places to eat very close by, some within walking distance)5 Guys, Chipolte,Buffalo Wild Wings and Ponderosa. We enjoyed our stay very much. It was very relaxing.

By on May 27, 2015

4

ho ho ho

Couples

My wife and I spent the night while on a shopping trip. The hotel is close to the mall and surrounding stores. We watched the football game at Buffalo Wild Wings which was within watching distance from the hotel. We only live an hour away from Watertown but we choose to stay in your hotel because of the location and the comfort.

By on Jan 15, 2015

4

very nice

Couples

Our stay was very nice. The accomadations were perfect for an overnight stay. It was very clean, close to a number of places to eat and shop.

By on Aug 19, 2014

Hilton Garden Inn Watertown/Thousand Islands

1290 Arsenal Street, Watertown, NY 13601
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