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Recent guest reviews

Captain's Cove is primarily a fisherman's motel and that's why my group of 8 were there. I would rate the rooms as "Pleasing". Everything was function and the rooms clean. Maid service did not include cleaning coffee pots or sinks. Why my review is "Disappointing" was that I called days before our arrival to inquire about cooking possibilities. I was told there was an outside gas grill. Turned out to be all rusty, unsafe, one of the top grill's & the bottom was missing. Any grease fell directly on the wooden deck below. Gas Tank was empty and garbage can by the grille was full of maggots. Called the Owner, voicemail. Called Manager, she said she couldn't do anything because she was 45 minutes away. Owner finally called back. When I told him about my problem, he told me three times, "That if you don't like it, go somewhere else". He also said it was my responsibility to fill the tank. I asked if I could pay him $20 to use one of his rooms with a kitchenette to cook my food. He said he wouldn't do that either.

It was a beautiful setting. But the walls were very thin and our neighbors had us up all night. I think they stopped talking at 5 am and we had to be up at 6 am. The window could barely lock and it’s a motel so we were ground floor and there were bugs in our room. One big one right on my pillow.

Roosevelt Hwy Waterport NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Marina

Captain's Cove places you within 2 miles (3 km) of Oak Orchard State Marine Park and Lake Ontario. This 8-room motel has a marina, free in-room WiFi, and free self parking.


Rooms

All 8 air-conditioned rooms feature refrigerators and coffee makers. Guests can expect to find free WiFi and TVs with satellite channels.


Property features

Guests staying at Captain's Cove enjoy a marina, free WiFi in public areas, and barbecue grills. Free parking is available if you drive. Staff members can help with accommodation requests, and provide front-desk service during limited hours.

Room options

Standard Single Room, 1 Queen Bed, Non Smoking (Queen Bed Room)

1 Queen Bed | Sleeps 2

Standard Double Room, 2 Queen Beds, Non Smoking (Double Bed Room)

2 Queen Beds | Sleeps 4

Standard Double or Twin Room, Multiple Beds, Non Smoking (Single Bed Room)

1 Double Bed and 1 Twin Bed | Sleeps 3

Guest reviews for Captain's Cove

Family (1)
2
Friends

Captain's Cove is primarily a fisherman's motel and that's why my group of 8 were there. I would rate the rooms as "Pleasing". Everything was function and the rooms clean. Maid service did not include cleaning coffee pots or sinks. Why my review is "Disappointing" was that I called days before our arrival to inquire about cooking possibilities. I was told there was an outside gas grill. Turned out to be all rusty, unsafe, one of the top grill's & the bottom was missing. Any grease fell directly on the wooden deck below. Gas Tank was empty and garbage can by the grille was full of maggots. Called the Owner, voicemail. Called Manager, she said she couldn't do anything because she was 45 minutes away. Owner finally called back. When I told him about my problem, he told me three times, "That if you don't like it, go somewhere else". He also said it was my responsibility to fill the tank. I asked if I could pay him $20 to use one of his rooms with a kitchenette to cook my food. He said he wouldn't do that either.

By on Jul 28, 2020

3
Family

It was a beautiful setting. But the walls were very thin and our neighbors had us up all night. I think they stopped talking at 5 am and we had to be up at 6 am. The window could barely lock and it’s a motel so we were ground floor and there were bugs in our room. One big one right on my pillow.

By on Jul 14, 2019

Review comment responded on Jul 15, 2019

Thanks for your input - I will definitely get the window locks upgraded!

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