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Recent guest reviews

Very quiet stay and clean

Was very nice and convenient. Clean and in good condition.

Everything was very nice, update great place to stay!!

The side parking was tight on both sides of the building a handful of spots It was nearly a one way around the back of the building. It wasn't particularly busy so it wasn't a issue for me but notable. The elevator was a bit clunky on the arrival of the floor. Front desk staff was kind when checking in and out and when I had a card issue. However, I overheard staff complaining about work conditions upon making my tea prior to check out. Though I wasn't particularly listening to the details it isn't professional to discuss issues near customers by the front desk. However, my stay was enjoyable for the brief time I was in the hotel.

Clean, comfortable, and Great place to stay if you bring your own coffee.

The hot tub was a nice addition although it's a little strange having it in the main room. Toilet leaked a little. Would have liked a thermostat rather than in wall unit.

Very well kept property with friendly staff. Quiet and calm atmosphere. Pet friendly!

Room is huge and has microwaive, fridge, coffee maker.. overall very clean. Cant expect more at this rate. Excellent customer service as well.

Couldnt ask for more. accomodating and friendly staff. very clean.

This hotel was ok clean but needs a total update not a 3 or 4 star rating

A very fine motel with an excellent facility. We especially enjoyed the breakfast. A great place for anyone to stay.

We were looking for a midweek getaway and Dollinger's didn't disappoint. The staff was very accommodating, the room was lovely, everything was warm and inviting. Even though it was a hotel it came across with a B&B feel. We had breakfast in the morning, your normal continental fare and then the breakfast attendant asked us if we would like eggs, made to order. They were delicious.We will definitely be back

Excellent location. Friendly staff. Clean rooms. Nice size refrigerator. The breakfast was just enough to make everyone happy in my family.

Great stay excellent staff very friendly and out going

Very nice family feeling, quiet, great breakfast, convenient location.

Very accommodating. Centrally located for all we wanted to do. Will go back.

Good

Lake Rd S Brockport NY

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Best Western Brockport Inn & Suites places you within 2 miles (3 km) of popular sights like State University of New York-Brockport and Emily L. Knapp Museum and Library. This 40-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free breakfast is included with your stay.


Rooms

36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available once per stay.


Property features

Renovated in 2020, Best Western Brockport Inn & Suites offers a gym, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Brockport Inn & Suites

Everyone (14) Business (1) Couples (1) Family (4) Friends (1)
5
Business Business

Very quiet stay and clean

By on Apr 4, 2024

3
Everyone

By on Feb 3, 2023

Review comment responded on Mar 7, 2023

Hi Angela,We appreciate your business. We hope to see you again.

5
Everyone

Was very nice and convenient. Clean and in good condition.

By on Aug 14, 2022

Review comment responded on Aug 25, 2022

Hi David,Thank you for staying with us. We hope to see you again.

5
Family

Everything was very nice, update great place to stay!!

By on Jun 22, 2022

Review comment responded on Jun 22, 2022

Hi Bonnie, We are happy to hear you enjoyed your stay! Thank you for sharing your experience.

4
Everyone

The side parking was tight on both sides of the building a handful of spots It was nearly a one way around the back of the building. It wasn't particularly busy so it wasn't a issue for me but notable. The elevator was a bit clunky on the arrival of the floor. Front desk staff was kind when checking in and out and when I had a card issue. However, I overheard staff complaining about work conditions upon making my tea prior to check out. Though I wasn't particularly listening to the details it isn't professional to discuss issues near customers by the front desk. However, my stay was enjoyable for the brief time I was in the hotel.

By on Jan 14, 2022

Review comment responded on Jan 18, 2022

Thank you for taking time to share your thoughts. I will be looking into these things. Thank you, Elizabeth Sullivan, General Manager

4
Everyone

By on May 8, 2021

Review comment responded on May 19, 2021

Thank you Anonymous!

5
Family

Clean, comfortable, and Great place to stay if you bring your own coffee.

By on Feb 24, 2021

Review comment responded on Feb 24, 2021

I had to smile...As a coffee lover I prefer my own! Thank you for staying with us. I will see if their is anything we can do as far as the coffee is considered.

5
Everyone

By on Nov 21, 2020

Review comment responded on Nov 22, 2020

Thank you Anonymous!

4
Family Family

The hot tub was a nice addition although it's a little strange having it in the main room. Toilet leaked a little. Would have liked a thermostat rather than in wall unit.

By on Dec 5, 2019

Review comment responded on Dec 6, 2019

Thank you Anonymous. We will be beginning our complete remodel and Updates soon. Perhaps you will come stay again when that is completed next Spring.

5
Everyone

Very well kept property with friendly staff. Quiet and calm atmosphere. Pet friendly!

By on Sep 21, 2019

Review comment responded on Sep 23, 2019

Thank you Anonymous! We are happy you enjoyed your stay.

Best Western Brockport Inn & Suites

4908 Lake Rd S, Brockport, NY 14420
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