I arrived after driving 13 and said they were sold out after reserving my room
Did not like the place clerk was very rude we did not stay there
Right off the freeway. Noise from passing trucks.
I did not like the roaches craweling up the wall and bathroom door i took pictures of the roaches before i killed them
The room was absolutely horrible. Old linens, ceiling was falling, shower curtain was disgusting, walls were dirty.
No early check out offered. Safety deposit was not refunded and hotel claimed they need the card physically to refund the safety deposit. Luckily my credit card company took care via a dispute.
Our room smelt like cigarettes and it was covered up by fabuloso. Not very clean. Matresses laying around outside.
Located in East Riverside, OYO Hotel Waco University Area/ I-35 is within 2 miles (3 km) of popular attractions such as Baylor University and Magnolia Market at the Silos. This 45-room hotel welcomes guests with conveniences like free self parking and laundry facilities.
Guests can expect to find 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
OYO Hotel Waco University Area/ I-35 features free WiFi in public areas and laundry facilities. A stay here includes free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
I arrived after driving 13 and said they were sold out after reserving my room
Did not like the place clerk was very rude we did not stay there
Hi, Tammy! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia
Right off the freeway. Noise from passing trucks.
Thank you so much for the positive rating! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Jon
I did not like the roaches craweling up the wall and bathroom door i took pictures of the roaches before i killed them
Hi, Tonyia! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo
The room was absolutely horrible. Old linens, ceiling was falling, shower curtain was disgusting, walls were dirty.
Hi, Syl! We sincerely apologize for the inconvenience caused due to this concern. Request to treat this as an odd incident and we hope this will not impact our opportunity to serve you. Looking forward to hosting you soon :) Regards, Edward
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Cheshta
No early check out offered. Safety deposit was not refunded and hotel claimed they need the card physically to refund the safety deposit. Luckily my credit card company took care via a dispute.
Hi, John! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta
Our room smelt like cigarettes and it was covered up by fabuloso. Not very clean. Matresses laying around outside.
Hi, We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Cheshta
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon