I Love the staff it was 3 African American women who were lovely. One young lady was working the front desk and cleaning rooms at the same time. Management needs to get more staff to help..
Tile missing near closet. Clean and front desk was very helpful.
What a gem! Customer service was impeccable. Thank you for a pleasant stay.
Great friendly staff! Property was clean and room was comfortable and affordable
The staff were so friendly and welcoming. The pool is a huge plus for families.
It was a decent stay. Good service from employees there without a doubt.
Very scary Not safe I was coming 1:15am to my room and find a male who doesn’t leave there seating in my door and drinking he was like sorry I’m at the wrong hotel Never experience this kind of weird situations
On Friday attendant was not friendly at all, when I request a new key, the one I have was not working.
It’s a motel not a hotel! The area is a bit sketchy definitely wouldn’t recommend anyone to stay in a ugly motel paying a “hotel” price. I personally would never trust best western again
The staff was very friendly. Being able to have breakfast at the hotel was wonderful.
The cleaning staff were the best I've experienced in all if my travels. They are so nice. Beds need sturdier mattresses and lack of Security made me feel uneasy. On the day of Checkout, Thursday Dec 28, 2017 the other Female called my room after I called the Main front desk person and said I was loading my vehicle and would be checking out when I'm done and she said no problem. The Second female called back very rudely and said, Yo! you checkin out or what dude? I thought this was so unprofessional after a decent visit of Viginia Beach, Virginia.
Located in Northwest within a short walk of Hampton Roads Agricultural Research and Extension Center, Best Western Center Inn is within a mile (2 km) of Virginia Wesleyan University. This 58-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free full breakfast is served each morning from 6:30 AM to 9:30 AM. This hotel has a restaurant where you can enjoy a bite to eat.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Best Western Center Inn enjoy an outdoor pool, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.
I Love the staff it was 3 African American women who were lovely. One young lady was working the front desk and cleaning rooms at the same time. Management needs to get more staff to help..
Good morning, Thank you for taking the time to leave a review. We strive to ensure that we provide excellent customer service to our guests. Sometimes we have to dive in and help other departments. We have enough staff but sometimes unforeseen circumstances and we have to get it done. Thank you for acknowledging us in that manner. I hope that you have a pleasant day and hope to see you in the future.
Tile missing near closet. Clean and front desk was very helpful.
Good afternoon, I see that you had some concerns about the tile missing. Sorry for that I will be discussing your issues with the maint staff to ensure this gets fixed. Glad to know that your room was clean and the staff was able to help you. I hope that if you are this way again you would come and stay here with us. I hope you have a wonderful day.
What a gem! Customer service was impeccable. Thank you for a pleasant stay.
Good morning, Thank you for taking the time to leave such an outstanding review. We strive to ensure every guest experiences the same experience that you had. I hope that when you are down this way you come and stay with us again.
Great friendly staff! Property was clean and room was comfortable and affordable
I am happy that the staff was accommodating, the room was clean, comfortable hope to see you next time you visit our area.
The staff were so friendly and welcoming. The pool is a huge plus for families.
Thanks so much for staying with us
It was a decent stay. Good service from employees there without a doubt.
Thank you for taking the time to do this survey. Glad to know that you enjoyed your stay with us. We strive daily to give our guests the best experience possible. With phenomenal customer service. I hope if your ever this way again you would come and stay with us again. Have a great day!