When I went to my room later that evening someone was in there and the door safety would not let me open the door. Someone inside said the door is locked. I call the office but no one answered. Because they close at 12:30 am. I had to go to another hotel. They did not refund me for that night. They tried to tell me that I went to the wrong room. But my card opened the door, just not all the way open. If I was at the wrong room why did my card open the door. The light even turned green.The maid tried to show me that no one was in the room, but the bed was not made right, the bedspread was at an angle. It was not made like the other bed. The maid should have just called me a liar. I will never book a room there. Even the front desk clerk Libby was very rude.
Tv didn't work, dirty clothes in the closet from some one else. Went for a funeral and was crying and the women working called me a drunk and said since I was a man I should know how to fix the tv.
Hotel was clean and cleaning staff was very friendly. However didn't like that the swimming pool was closed and no hot tub,or spa.
staff was very helpful . i did not request a ground floor room and they did not have elevator so young man on duty carried my suitcase upstairs for me.
No big surprises. Staff was nice. Room was comfortable. Breakfast was no anything to write home about. Unfortunately there was hardly any hot water when I took a shower. Even though I asked for a non-smoking room and the sticker on the door indicated non-smoking, the odor of the room being smoked in was overwhelming. Operators need to steam clean the carpet, replace the curtains and bed spread, replace the air filter and re-paint the whole room. Thank goodness I brought Ozium Spray with me to try to kill the odor.
Nothing fancy, but the price for the area was very good. The breakfast is awesome!! They even had it ready early for early departing people.
There were stains all over the place. The AC would not get cold. Room was wayy too expensive considering those two issues.
We were just passing through, so the one night stay was fine. The room was mostly fine, the bed was too hard, the mildew in the shower very annoying and the outside noise very loud. The breakfast almost made up for those inconveniences.
We were just there overnight - for a funeral. The room was nice and clean and a very comfortable bed. The staff were courteous and helpful.
I went to Victoria to attend my Aunts funeral. I chose this Hotel because it was centrally located between the funeral home and my coucins house. It was easy to get where we were going from this location. The Hotel was clean, a little worn, but nice. The breakfasts were great that went along with the room. Scrambled eggs, sausage, Buscuits and gravy, waffles ect. Service was great and don't have any regrets staying here. Although we wern't able to use the sevice, you also get access to the YMCA by using your door card as a pass.
The manager and front desk staff were very rude. We were hurricane Ike victims and just wanted a place to rest. When I asked if we could possibly check in early the manager , was very very rude and said that the room would not be ready until 3pm and there was no way it would be ready sooner. When we returned after 2pm we were still told it would be at least an hour but the maid service staff said she had cleaned several rooms that were ready. The manager never spoke to us for the remainder of our visit, even when she spoke to guests right next to us at breakfast. We will never stay here again. The hurricane was bad enough, but this just made everything worse.
I have never been to any hotel/motel that has had a friendlier staff.... However, ate the best Mexican food at restaurant. EAT AT LA HACIENDA!!! Overall, the best experience for the money - well worth every penny!
Knights Inn Victoria places you within a few miles (5 km) of DeTar Hospital Navarro and Children's Discovery Museum. The 101 rooms at this hotel include refrigerators, microwaves, and coffee makers.
All of Knights Inn Victoria's 101 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Knights Inn Victoria features free WiFi in public areas, a meeting room, and a business center. You can take advantage of free parking if you drive. Multilingual staff is on hand to answer questions. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
When I went to my room later that evening someone was in there and the door safety would not let me open the door. Someone inside said the door is locked. I call the office but no one answered. Because they close at 12:30 am. I had to go to another hotel. They did not refund me for that night. They tried to tell me that I went to the wrong room. But my card opened the door, just not all the way open. If I was at the wrong room why did my card open the door. The light even turned green.The maid tried to show me that no one was in the room, but the bed was not made right, the bedspread was at an angle. It was not made like the other bed. The maid should have just called me a liar. I will never book a room there. Even the front desk clerk Libby was very rude.
Tv didn't work, dirty clothes in the closet from some one else. Went for a funeral and was crying and the women working called me a drunk and said since I was a man I should know how to fix the tv.
Hotel was clean and cleaning staff was very friendly. However didn't like that the swimming pool was closed and no hot tub,or spa.
staff was very helpful . i did not request a ground floor room and they did not have elevator so young man on duty carried my suitcase upstairs for me.
No big surprises. Staff was nice. Room was comfortable. Breakfast was no anything to write home about. Unfortunately there was hardly any hot water when I took a shower. Even though I asked for a non-smoking room and the sticker on the door indicated non-smoking, the odor of the room being smoked in was overwhelming. Operators need to steam clean the carpet, replace the curtains and bed spread, replace the air filter and re-paint the whole room. Thank goodness I brought Ozium Spray with me to try to kill the odor.
Nothing fancy, but the price for the area was very good. The breakfast is awesome!! They even had it ready early for early departing people.
There were stains all over the place. The AC would not get cold. Room was wayy too expensive considering those two issues.
We were just passing through, so the one night stay was fine. The room was mostly fine, the bed was too hard, the mildew in the shower very annoying and the outside noise very loud. The breakfast almost made up for those inconveniences.
We were just there overnight - for a funeral. The room was nice and clean and a very comfortable bed. The staff were courteous and helpful.
We are deeply sorry for the experience you had and can assure you that it is not common. We will look into this matter further and welcome you to reach out to us with any further questions or concerns. It is our hope you'll give us another chance to serve you in the future.