Holiday Inn Express Hotel & Suites Victoria2.5 out of 5.0
Recent guest reviews
We stayed for one night and were double charged for $50 over the quoted price. I called and complained that we were overcharged and that we were charged twice. I was promised that the manager would take care of it and I would get a call back. Next day they had reduced the rate to the quoted amount, but still charged me twice. I have now called them 4 times (they've called me 0 times) and they refuse to make it right, even claiming that I signed an agreement for an extra day! They also claim that I must have been there the extra day because they received a call from the room I was in! Seriously never stay here!!!!
Husband & I shopping in Victoria and decided to stay overnight. Check in quick and e. Good rate. Because this was unplanned we didn't have toothpaste or toothbrushes but they provided for us. Nice room. Comfortable bed and pillows. Very quiet.
Our room was on third floor suite. The bed was comfortable. It was very quiet. We stayed two nights, staff was very friendly. Hot breakfast each morning. Housekeeping was accommodating and friendly. The only complaint I have is the hallway had a musty smell.
this hotel was damaged during Harvey and instead of the owner cleaning the rooms they rented rooms with wet floors, chairs, etc. and the odor within the rooms was unbearable so I checked out and relocated. I would not recommend this hotel
As a Gold Card member I tend to stay at Candle Wood Suites or Holiday Inn. A couple of weeks ago after staying at CWS for three straights days I decided to upgrade to this Holiday Inn. All I wanted to do was turn on the TV and lay on the bed. TV doesn't work, but they wouldn't let me change rooms until they came down and fix the TV. It was along week and I was not happy, but they would not allow me to change rooms. After 30 minutes I left and to the Hampton Inn and for the first time after over 20 hotel stays this year, the chair was comfortable, the desks were the right height, the room didn't stink and I have stayed at the Hampton Inn the last three weeks and will not stay at a Holiday Inn again.
Weird. Given the competition in Victoria, with many hotels in a small area, it is inexplicable as to why they would run a hotel as they do this one. Usually I like to come down and sit in the lobby, read USA Today, have a relaxing cup of decaf. They do have a comfortable looking lounge area, but it was locked. We asked why. The clerk said that was their policy at night. They use it for breakfast in the morning. So, when I came down with my book to read, there was literally no place to sit except the business room, where there were computers and a desk. But the air conditioning was so loud that I couldn’t read. So, despite the heat, I went out and sat by the swimming pool. The room was okay, but not any better than some of our other favorite hotels. Breakfast was okay. There is just no reason for us to consider coming back here again. This must be a management problem. It will lead to failure.
I stayed here for a single night for business and had no complaints. The room was clean and comfortable and the free hot breakfast was much appreciated! The woman at the front desk was friendly and helpful, too!
A pretty good place to stay. The place is clean and well kept. King suite was really a nice room with all the amenities one would expect. The only complaint I have is the staff. They don't seem to attentive or even care about anything going on except for what's on their phones. Still a nice place.
Stayed here overnight whilst travelling in Texas. Were given our room card but when we entered our room there was someone already in bed. Slip up corrected we found ourselves in a very clean and commodious room which could have been anywhere in any town or city. But it was more than adequate and without doubt value for money. Breakfast was simple but adequate. Staff pleasant.
I had the pleasure of meeting some wonderful women at this hotel so friendly and accommodating they were willing to work with me on timing and every call I placed to the front desk was answered with an angelic voice my room was clean and kept at a cool temperature after being under that brutal texas sun I highly recommend that anyone looking for a good hotel come here you will not be dissatisfied I have officially booked this place as my hotel when I am I these parts love it love it
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Located within a leisurely stroll of Victoria Mall, Holiday Inn Express Hotel & Suites Victoria is within a 10-minute drive of Old Victoria County Courthouse. This 76-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. It's near the airport and also close to Victoria Paddling Trail.
Start your day off right with a free buffet breakfast.
Holiday Inn Express Hotel & Suites Victoria's 76 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Free newspapers, free local calls, and ironing boards are also available.
At Holiday Inn Express Hotel & Suites Victoria, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Reviews from Trip Advisor
90.0% of guests recommend this hotelTotal of 70 reviews