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Best Western Plus Victoria Inn & Suites

2.5 out of 5.0

Recent guest reviews

The staff at this location is very pleasant and accommodating. My stay was excellent and I will return to the hotel. When I requested a regular remote for the television to be able to hook up my Roku and watch Amazon and Netflix, there was no issue and a regular remote was provided. The bed was more comfortable than the one at another high end hotel I usually stay at, so I was very pleased with the bed.

Horrible experience with very unprofessional staff. Don't stay here if you have a bother for a free nights stay they will trey you like a third class citizen. Hotel not very appealing either. You can find better hotels around.

Staff will go out of their way to help you. Clean rooms and well located from highway. Restaurants are in a 2 mile radius of hotel and shopping is right next door and across the street. For those who attend church services, they are in close approxcinity of hotel. Very homey town.

The room is well laid out and easy to work and relax. The bed is comfortable and there is a mini fridge and microwave. It was clean and plenty of closet and drawer space. The staff was friendly and helpful with any issues. The wi-fi was great even watching Netflix. The bed was comfortable and I slept well.

Staff was very friendly and helpful,conveniently located and easy to get to. We didn't have breakfast at this hotel but the breakfast selections appeared to be great.I did have coffee and it was very good.

The hotel was under construction due to hurricane damage. but that wasn't the problem/ The room was not clean. I expect higher standards for this brand. When I made the reservation by phone I was told they would not honor my AARP discount. But when I checked in they did.

Our room smelled like mold and mildew. The bed was exceptionally comfortable. The breakfast was average. The yogurt choices were nice. The staff were very nice and professional. The guest laundry was so useful. The dryer took forever to completely dry the few items that I washed because the washer did not spin dry the items completely.

I had no success reserving a room on-line. However knowing the hotel was under renovations due to hurricane Harvey I called the hotel directly. The lady working the front counter immediately assisted me with the reservations. The room had been recently renovated (contractors are doing a great job) and the A/C is extremely quiet. The purpose of my trip was to help relatives and friends who were effected by Harvey. At the end of each day it was nice to return to a hotel where the staff are caring, friendly and understanding (THANK YOU!).

Excellent stop. This is a quiet, clean and comfy inn. Victoria is a busy city and this hotel is right off of the freeway, but you will not be bothered by any noise. There are plenty of restaurants nearby. Our room was great for our needs and we enjoyed all of the staff we met. Wish we had taken a dip in the pool, but too tired after dinner.

When we are in this area of Texas, we always reserve a room at the Best Western Plus. the staff are very friendly, helpful in all areas and are a wealth of knowledge. Our visits are always very satisfactory.

8106 NE Zac Lentz Pkwy Victoria TX

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a leisurely stroll of Victoria Mall, Best Western Plus Victoria Inn & Suites is within a 15-minute drive of Children's Discovery Museum. This 54-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Victoria Paddling Trail is also nearby.


Dining

Start your day off right with a free full breakfast offered each morning.


Rooms

The 54 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and ironing boards.


Property features

At Best Western Plus Victoria Inn & Suites, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and a computer station.

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Standard Suite, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Standard Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 228 reviews