James Bay Inn Hotel & Suites

3.0 star property
Edwardian hotel with a 24-hour front desk and a coffee shop

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Photo gallery for James Bay Inn Hotel & Suites

Bicycling
Bar (on property)
View from room
View from property
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Place, Royal BC Museum
    ‪6 min walk‬
  • Place, Victoria Harbour
    ‪10 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(104 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Double Bed

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(56 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 275 sq ft
  • Sleeps 3
  • 1 Queen Bed

Cottage, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 1302 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(33 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(10 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 1100 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 Queen Bed

Studio, 1 Queen Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Victoria

Located in James Bay, James Bay Inn Hotel & Suites is adjacent to Emily Carr House and within a 5-minute walk of other popular sights like Beacon Hill Park. This 40-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Royal BC Museum - 6 min walk - 0.4 miles
  • British Columbia Parliament Building - 7 min walk - 0.4 miles
  • Victoria Harbour - 10 min walk - 0.6 miles
  • Victoria Clipper Ferry Terminal - 11 min walk - 0.6 miles
  • Victoria Fisherman's Wharf - 16 min walk - 0.9 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪Beacon Drive In - ‬7 min walk
  • ‪Q At The Empress - ‬10 min walk
  • ‪Tea at the Empress - ‬10 min walk
  • ‪Discovery Station - ‬6 min walk
  • ‪Floyd’s Diner - ‬7 min walk

About this property

James Bay Inn Hotel & Suites

Edwardian hotel with a 24-hour front desk and a coffee shop
At James Bay Inn Hotel & Suites, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include free newspapers, a terrace, and a garden.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Free newspapers, free local calls, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

Frequently asked questions

Are free cancellation options available at James Bay Inn Hotel & Suites?

James Bay Inn Hotel & Suites offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see close to James Bay Inn Hotel & Suites?

This hotel is situated in James Bay within a short 11-minute walk of Victoria Harbour and also 15 minutes on foot from Victoria Clipper Ferry Terminal. You'll also find Royal BC Museum and Save-On-Foods Memorial Centre within a short drive.

Will I be able to park at James Bay Inn Hotel & Suites?

Yes, self parking is offered for free at the hotel.

Does James Bay Inn Hotel & Suites have a casino?

No, James Bay Inn Hotel & Suites doesn't have a casino.

Will I find an indoor pool at James Bay Inn Hotel & Suites?

No, there is no indoor pool at this hotel.

What do couples enjoy most about James Bay Inn Hotel & Suites?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does James Bay Inn Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does James Bay Inn Hotel & Suites feature a restaurant that includes a breakfast menu?

Yes, James Bay Inn Hotel & Suites serves a cooked-to-order breakfast for a surcharge each morning at JBI Cafe.

Does James Bay Inn Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at James Bay Inn Hotel & Suites though service animals are welcome.

Are there connecting rooms at James Bay Inn Hotel & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to James Bay Inn Hotel & Suites?

The closest major airport to James Bay Inn Hotel & Suites is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is within a mile. Another top airport is Victoria Intl. Airport (YYJ), which is located 17 mi away (34-minute drive).

Can I book a room with a balcony at James Bay Inn Hotel & Suites?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy garden or courtyard views.

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1270 out of 1747 reviews
Rating 8 - Good. 400 out of 1747 reviews
Rating 6 - Okay. 47 out of 1747 reviews
Rating 4 - Poor. 14 out of 1747 reviews
Rating 2 - Terrible. 16 out of 1747 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with an amazing staff
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is an old time gem. The staff are very friendly and helpful. Be prepared for lots of horse-drawn carriage. The restaurant was a bit stuffy for families but that is a separate business from the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Francois

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Cozy lobby and room! Food from the restaurant was good and the hotel is in a perfect location. Staff was friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities
Nice room!
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
The two bedroomed cottage was surprisingly bigger than expected with two spacious rooms. It had great off street parking. It was very clean and tidy and well equipped. James Bay Hotel is very well situated in a very lovely part of Victoria and a lot if the main attractions to see in Victoria are within walking distance. I would highly recommend. A d a big shout out to Anmol who greeted us with her big smile and wirh humour. It's just what we needed after a long, tiring day of driving.
Stayed 4 nights in Jul 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel in the middle of a gorgeous neighborhood. A few short blocks to downtown so very walkable. Staff were also excellent - very friendly and engaging and helpful! Restaurant on site was great too! No AC so a bit warm on the warm days and no elevator so be prepared to lug your luggage up stairs. And it’s a busy place so mornings are loud if you’ve got windows open. We loved it though and will definitely be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large room in historic Inn

Beautiful very large corner room (#315) with windows on both sides. Walk to Empress in about 10-15 minutes. Friendly staff. Great historic Inn.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Traveled with family
Liked: Amenities
Quiet,great staff,clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

We loved this property. The studio had great facilities and a lovely terrace. The hotel is located in a quiet residential area, but close enough to walk to Victorias attractions
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Liked: Amenities
Very nice staff. Room clean but dated. No ac or screens on windows. But, two fans were provided. Easy walk to downtown.
Stayed 1 night in Jul 2025

8/10 Good

Bruce, White Rock

Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Stayed 7 nights in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Elizabeth

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Pros: I like that the staff especially the manager are all very friendly and helpful. The restaurant and pub was a plus for us. It's located down stairs. Location was great which was walking distance to everything. It was safe to walk. Cons: The building is old (1911) and it smells old. Interior are all old with minimal upgrades. There's no elevator and AC so be prepared to haul all your belongings to your room. To be fair they did include that issue on their website and they are willing to help you carry your luggage to your room. As for the AC, it would have not been a big deal since they provide electric fans. The problem is if you open the windows all kinds of bugs will enter your room because there are no screen. We arrived finding a dead wasp in our bathroom and 3 bees also came in the bathroom. Then, there's this bad smell when we entered our room. It lingers near the entrance and sink. No amount of air freshener helped. Mind you the sink is outside the bathroom. If you want a hair dryer you have to ask for it at their counter. ***So, if you are after nostalgia and historical buildings then this is a great place for you. Just be aware of the "inconvenience" you'll encounter.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cute hotel in a quiet neighbourhood, just a quick walk from downtown. The room was clean and comfortable with beautiful wood furnishings. The staff are friendly and helpful. This little hotel has a lot of charm. I would happily stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this beautiful property and the staff especially Amal were all excellent and fun. Will definitely return for another visit and tell my friends
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Property in Convenient Location

Lovely older property just blocks to Inner Harbor and Beacon Hill Park. Staff very friendly and helpful. Restaurant and Pub on site. No A/C but not often needed in the PNW.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat historic landmark. We like a hotel that has some history and personality. Kind of like us at our age. The pub downstairs was a nice place to get some drinks and food. The seafood chowder and Tibetan bowl were delicious. Staff was great, too.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

It was the third year in a row that we stayed here. Excellent location and great facilities.
Stayed 8 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Hotel staff were very welcoming and willing to offer help. It is located in a quiet, convenient location for the main tourist area. Hotel has character, not a modern box. Breakfast and evening meals were good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Loved our stay - this hotel has so much personality. Great location, pub and cafe in basement, secure bike storage, able to store luggage before and after checkout. Only downside is no AC so I think the rooms would likely be hot to sleep in during full summer
Stayed 3 nights in Jul 2025

8/10 Good

nelson

Traveled with family
Liked: Cleanliness
Nice
Stayed 5 nights in Jul 2025