SpringHill Suites Port St. Lucie
3.0 out of 5.0
3.8
out of 5
Average Guest Review
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Recent guest reviews
Booked a king bed, but put in a handicap room that was ok for handicapped individual, but no bathroom counter space......very inconvenient. Was told at check-in that the room would be discounted $50 per night due to hotel remodeling, but was actually charged the same overall price of $869 that was booked through Orbitz. The billing statement showed a $50 per night rate adjustment, but also included a $150 rebate charge for the 3 nights that we stayed, which effectively eliminated the rate reduction and brought the total due to the original cost booked through Orbitz. Spoke to staff person, Kelly, about the issue, but she had no clue.
We should have been told prior to checking in that there would be no water between 9 and 5. When I asked if my stay would be discounted, the clerk laughed and said the hotel was completely booked. Just happy I was only there for one night.
The hotel was very clean. It exceeded my expectations. The location is awesome everything is in a good radius of the hotel, I will definitely be back. It is definitely worth the money. Also the staff here is great!
The hotel was what I expected very nice and comfy. I enjoyed my stay here I would love to come back.
Great hotel just what I needed. I was in this hotel for two days and it was very comfy and a awesome fit. Everything I needed was close by and it is also in a great location. I was able to get a good nights rest.
I absolutely love this hotel for the price. They have a pool and Jacuzzi and also have an amazing complementary breakfast buffett. I highly recommend staying at this hotel.
Wonderful friendly staff, clean rooms. Breakfasr is great!! Pool and jacuzzi were slightly dirty but usable. Overall wonderful experience
My experience at this hotel was GREAT!!!!!! I always love any hotel that has two t.v.'s. One for my daughter & one for me. The staff was very friendly and helpful. I will stay at this hotel again in the future.
room was comfortable, but could not see the t.v. from the bed. poor quality picture. breakfast buffet was o.k.
GREAT.....I LOST MY CELL PHONE AND THEY WERE VERY HELPFULL WITH INFORMATIOM ON WHAT TO DO.........................................
The location is very good, lots of places to eat and the hotel is right off 95. The staff was very helpful and the hotel contained all the amenities that were listed. I would stay there again. The only problem was not enough light over the bathroom which made shaving difficult.
Enjoyed my stay! Lots of places to eat, shop, and gas stations. It was perfect for me to visit family North and South of the location.
The staff is both friendly and helpful and the facility is clean, inviting and well located. Across the street is a movie complex, sports bar/restaurant and several other stores. They have a pool, and jacuzzi which I did not use, and guests have access to Gold's Gym.
You can't lose at this place because the rooms are big,well organized, and comfortable. The staff is friendly and helpful. They also have a affiliation with a local Gold's gym and this is included in your room price. This is a great gym and you just swipe your card and walk in and work out. This was a great hotel and I highly recommend it as long as you do not want to be next to the beach. Lots of restaurants and shops around everywhere.
awesome size rooms, very quiet very clean awesome location for the value. Will def stay there again
Had Family Business in Florida the Hotel was ok little hard to find at first
We stayed for a stopover on our way to Ft. Lauderdale and thought it would be a great stopping point. We didnt get to tour the area but we enjoyed our room stay immensely. The only critism I have was the fact that a key point of our stay, was the included complimentary breakfast, and while it was probably unavoidable, a a substantial group from a family reunion was staying at the property, and unfortunately it impacted seating availability. It seemed they all went down from 8:00 - 9:45 (i kept checking back for seating) but they used the lobby and breakfast area as a rendevous point until they were all there and ready to leave. Unfortunately, by the time they left and seating became available,(10AM)the staff was taking everything down so we missed out on breakfast.
The hotel was really nice and very quiet. We only slept at the hotel and did not take advantage of the pool or fitness room. There were restaurants right next door and other restaurants were within walking distance. I would recommend to other people.
The hotel was fine, staff was accomodating rooms were quite and clean. The towels and sheets detracted from the overall experience. Towels were worn and of poor quality. Sheets the same they were flimsy and came up at the corners. Since you look forward to these two important items the hotel should deal with these in order to improve
Guest reviews for SpringHill Suites Port St. Lucie
convenient location to friends in port st lucie w
Everyone
Booked a king bed, but put in a handicap room that was ok for handicapped individual, but no bathroom counter space......very inconvenient. Was told at check-in that the room would be discounted $50 per night due to hotel remodeling, but was actually charged the same overall price of $869 that was booked through Orbitz. The billing statement showed a $50 per night rate adjustment, but also included a $150 rebate charge for the 3 nights that we stayed, which effectively eliminated the rate reduction and brought the total due to the original cost booked through Orbitz. Spoke to staff person, Kelly, about the issue, but she had no clue.
no water
Everyone
We should have been told prior to checking in that there would be no water between 9 and 5. When I asked if my stay would be discounted, the clerk laughed and said the hotel was completely booked. Just happy I was only there for one night.
awesome trip
Singles
The hotel was very clean. It exceeded my expectations. The location is awesome everything is in a good radius of the hotel, I will definitely be back. It is definitely worth the money. Also the staff here is great!
great trip
Singles
The hotel was what I expected very nice and comfy. I enjoyed my stay here I would love to come back.
awesome
Singles
Great hotel just what I needed. I was in this hotel for two days and it was very comfy and a awesome fit. Everything I needed was close by and it is also in a great location. I was able to get a good nights rest.
business trip
BusinessTravelers
I absolutely love this hotel for the price. They have a pool and Jacuzzi and also have an amazing complementary breakfast buffett. I highly recommend staying at this hotel.
love it definitely returning
Families
Wonderful friendly staff, clean rooms. Breakfasr is great!! Pool and jacuzzi were slightly dirty but usable. Overall wonderful experience
mother and daughter overnight trip
Families
My experience at this hotel was GREAT!!!!!! I always love any hotel that has two t.v.'s. One for my daughter & one for me. The staff was very friendly and helpful. I will stay at this hotel again in the future.
bad t.v.
Couples
room was comfortable, but could not see the t.v. from the bed. poor quality picture. breakfast buffet was o.k.
fantastic very helpfull at the front desk
Families
GREAT.....I LOST MY CELL PHONE AND THEY WERE VERY HELPFULL WITH INFORMATIOM ON WHAT TO DO.........................................
