The Castle at Swan Lake

3.5 star property
Hotel in Vernon with a seasonal outdoor pool and a restaurant
VIP Access

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Photo gallery for The Castle at Swan Lake

View from property
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
King Deluxe Suite | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Pet friendly

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Splashdown Vernon
    ‪7 min walk‬
  • Swan Lake
    ‪20 min walk‬
  • Historic O'Keefe Ranch
    ‪5 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪41 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members

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Room options

King Deluxe Suite

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

King Executive Suite

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Vernon

The Castle at Swan Lake places you within a short walk of Splashdown Vernon and within a mile (2 km) of Swan Lake. This 3.5-star hotel has 44 guestrooms and offers free in-room WiFi, free self parking, and a hot tub.

What's nearby

  • Splashdown Vernon - 7 min walk - 0.4 miles
  • Swan Lake - 20 min walk - 1.1 miles
  • Historic O'Keefe Ranch - 5 min drive - 3.6 miles
  • Village Green Shopping Centre - 6 min drive - 3.9 miles
  • Davison Orchards Country Village - 12 min drive - 7.3 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

Hotel in Vernon with a seasonal outdoor pool and a restaurant
Guests of The Castle at Swan Lake enjoy free WiFi in public areas, a hot tub, and a business center. Free parking is available if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include a seasonal outdoor pool, a meeting room, and a computer station.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchens, fireplaces, and balconies or patios. Weekly housekeeping is available.
A seasonal outdoor pool and a hot tub are on site.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 28.25 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is available during limited hours. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Is a free cancellation option available at The Castle at Swan Lake?

The Castle at Swan Lake offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Castle at Swan Lake?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at The Castle at Swan Lake on May 11, 2025 start from $136.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Castle at Swan Lake?

This hotel is located in Vernon, just steps from Splashdown Vernon. You'll also find Historic O'Keefe Ranch and Village Green Shopping Centre within a short drive.

Is there parking available at The Castle at Swan Lake?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Castle at Swan Lake feature a casino?

No, The Castle at Swan Lake doesn't have a casino.

Is there an indoor pool at The Castle at Swan Lake?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from May until September.

Is The Castle at Swan Lake a good place to stay for couples?

Amenities that appeal to couples at this hotel include a fireplace, a soaking tub, and a kitchen.

Does The Castle at Swan Lake have a hot tub?

Yes, this hotel has a spa tub.

Does The Castle at Swan Lake have a restaurant that serves breakfast?

No, The Castle at Swan Lake doesn't have a restaurant that serves breakfast.

Does The Castle at Swan Lake allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Castle at Swan Lake for a fee of CAD 28.25 per accommodation, per night.

Are there connecting rooms at The Castle at Swan Lake?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Castle at Swan Lake?

The closest major airport to The Castle at Swan Lake is Kelowna Intl. Airport (YLW), which is about 27.1 mi away.

Are there rooms with balconies that I can book at The Castle at Swan Lake?

Yes, every guestroom at The Castle at Swan Lake comes with a balcony.

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Jan 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing suites! Clean comfortable and super friendly staff!
Stayed 2 nights in Dec 2024

8/10 Good

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are lovely, spacious with full kitchens. The down side is a bit noisy from the highway being close and the bed isnt rhe comfiest
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Stayed 1 night in Jan 2025

6/10 Okay

Zak

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Always amazing
Stayed 1 night in Jan 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

10/10 Excellent

Oksana

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and the rooms are big with a full equipped kitchen, but is a little far away from everything
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Justin

Stayed 1 night in Dec 2024

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Jeanine

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Naman

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property didn't have the necessary items like toothbrushes and paste. At reception, the lady was not customer-oriented and did not allow us 10 extra mins for checkout. For the bathrobes, they asked us to pick them up from the reception instead of having them delivered to the room. The property itself has nice rooms and is maintained.
Stayed 1 night in Dec 2024

10/10 Excellent

marianne

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were very clean, awesome suites!
Stayed 1 night in Nov 2024

10/10 Excellent

Arshpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shantelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll leave a review once I’ve stated the night
Stayed 1 night in Nov 2024

10/10 Excellent

marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 3 nights in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kelowna …

The room was very spacious, clean and well maintained. Our room overlooked the lake which was really nice. All staff we encountered were super helpful and friendly. Loved our stay here though the dining options were limited in the off season.
Stayed 1 night in Nov 2024

6/10 Okay

Kathleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second experience with the Castle. It was excellent. The staff are very friendly and professional. It’s beautiful quiet and perfect for my needs. I will not hesitate in the future to stay again. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times, always excellent.
Stayed 1 night in Oct 2024