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Colonial de Veracruz

3.5 star property
Hotel with a rooftop terrace, steps from Veracruz Harbour

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Photo gallery for Colonial de Veracruz

Exterior
Exterior
Property grounds
Standard Room, 2 Double Beds | In-room safe, free WiFi
Standard Room, 2 Double Beds | In-room safe, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Miguel Lerdo Col. Centro,117, VERACRUZ, VER, 91700
  • Place, Zócalo
    ‪1 min walk‬
  • Place, Veracruz Harbour
    ‪2 min walk‬
  • Place, Malecón de Veracruz
    ‪3 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

Room options

Junior Suite, Balcony

  • Park view
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | View from room

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Veracruz

Located in Old Town Veracruz, Colonial de Veracruz is next to Veracruz Harbour and Zócalo. This 178-room, 3.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Zócalo - 1 min walk - 0.1 miles
  • Veracruz Harbour - 2 min walk - 0.1 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Malecón de Veracruz - 3 min walk - 0.2 miles
  • Naval Historical Museum - 5 min walk - 0.3 miles

Getting around

  • Veracruz Central Station - 7 min walk
  • General Heriberto Jara Intl. Airport (VER) - 27 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬2 min walk
  • ‪Restaurant Bar Regis - ‬2 min walk
  • ‪Bar El Estribo - ‬2 min walk
  • ‪Gran Café del Portal - ‬2 min walk
  • ‪La Fonda De Las Gordas - ‬2 min walk

About this property

Colonial de Veracruz

Hotel with a rooftop terrace, steps from Veracruz Harbour
At Colonial de Veracruz, guests enjoy features like an indoor pool, a children's pool, and a rooftop terrace. Valet parking is offered for MXN 25 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Ceiling fans, safes, and phones are also standard. Housekeeping is not available.
An indoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 25 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 100 per pet, per night
  • 1 total (22 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: MXN 25 per night (in/out privileges)
  • Pet fee: MXN 100 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: 1 PM
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Colonial de Veracruz
Hotel Colonial de Veracruz
Hotel Colonial Veracruz
Colonial Veracruz
Colonial De Veracruz Hotel
Hotel Colonial de Veracruz
Colonial De Veracruz Veracruz
Colonial De Veracruz Hotel Veracruz

Frequently asked questions

Is free cancellation available at Colonial de Veracruz?

Colonial de Veracruz provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Colonial de Veracruz?

This hotel is situated in Old Town Veracruz, just steps from Veracruz Harbour and Zócalo, and within a short walk of Malecón de Veracruz. You'll also find Naval Historical Museum and Carranza Lighthouse less than a mile away.

Is parking available on site at Colonial de Veracruz?

Yes, valet parking is offered for MXN 25 per night with in/out privileges.

Does Colonial de Veracruz include a casino?

No, Colonial de Veracruz doesn't have a casino.

Will I find an indoor pool at Colonial de Veracruz?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Colonial de Veracruz?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Colonial de Veracruz?

No, there isn't a spa tub at this hotel.

Does Colonial de Veracruz feature a restaurant that includes a breakfast menu?

No, Colonial de Veracruz doesn't have a restaurant that serves breakfast.

Will Colonial de Veracruz allow pets to stay for free?

Although they can't stay for free, pets are welcome at Colonial de Veracruz for a fee of MXN 100 per pet, per night.

Are there connecting rooms at Colonial de Veracruz?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Colonial de Veracruz?

The closest major airport to Colonial de Veracruz is General Heriberto Jara Intl. Airport (VER), which is 6.3 mi away (27 minutes by car).

Are there rooms with balconies at Colonial de Veracruz?

Yes, some guestrooms at Colonial de Veracruz offer a balcony and may feature park views.

Does Colonial de Veracruz host weddings?

Take advantage of the wedding venue at Colonial de Veracruz if you plan to say "I do" during your trip.

Reviews

Colonial de Veracruz Reviews

7.0

Good

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities
Rating 10 - Excellent. 28 out of 134 reviews
Rating 8 - Good. 47 out of 134 reviews
Rating 6 - Okay. 32 out of 134 reviews
Rating 4 - Poor. 17 out of 134 reviews
Rating 2 - Terrible. 10 out of 134 reviews

Reviews

8/10 Good

I am you., Earth

Liked: Cleanliness, staff & service, room comfort

Large rooms and private

It's old and a bit dark but the feeling of privacy is there to make it like a home for long stays. It's now closed and hopefully not permanently or for a remodel that will make the prices go up. The staff was always helpful. Hopefully the workers are paid for their time off from work considering it's not their fault they lost their jobs. But it's Mexico and labor has no protection there and that's why so many Mexicans make the journey north to the United States. Hopefully Trump is a 4 year blunder and everything he does is overturned.
Stayed 17 nights in May 2017

8/10 Good

Francisco

Liked: Cleanliness, staff & service
The Hotel is old and the beds are hard and not comfortable. Very nice location.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Convenient but not a good place to stay.

The hotel is outdated, the mattress was as hard as wood, couldn't even sleep. I don't think I would stay agai.

10/10 Excellent

Fred, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

On the Zocalo, in the heart of Veracruz's historical district.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Right in downtown in old Veracruz city

The hotel needs a good updates, really old TV , old paint , old beds .... The noise was my fault Los Portales are right there and I forgot how the locals party lol

4/10 Poor

Monica C

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joel, St Pete, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the heart of Veracruz

I wanted to stay near the main square in Veracruz to enjoy the great nightlife in the port. I got a junior suite with a balcony looking into the square. Since we were on the fifth floor, noise was not an issue. We enjoyed our stay and will definitively stay there again.

6/10 Okay

Gregory, Morro bay

Liked: Cleanliness, staff & service, room comfort

Location is great

Great location near the malecon and zocalo. Lots of activity. Very good restaurants nearby. The staff was very helpful. Very nice balcony on the upper floor with great views. Our room had an excellent view of the harbor.

2/10 Terrible

Bard, Mississippi

Disliked: Staff & service

My prepaid guarenteed room wasn't

I prepaid and reserved for late arrival 4 weeks in advance and when I arrived at 7:00 pm my room was rented to 3rd parties, They did put me in a 1 star 14 by 12 foot double in a less safe part of Veracruz . I will never darken their door again

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night Overcharged!

The Hotel is old, the outside doesn't match the inside. It needs an emergency update! It's location is in low-med end neighborhood, although it's in the downtown. You have to call the operator to get a hair drier or an iron! If you make online reservations, you better bring your printed receipt or they won't honor your reservation code. I'm sure we were overcharged!!

6/10 Okay

rshacks, Mexico DF

Liked: Cleanliness, room comfort

Great location for a basic hotel

The hotel is really well located right on the main square. Perfect for sightseeing and soaking up the culture. The hotel is very basic but is clean so as long as you know what you're looking for then it is fine!

6/10 Okay

G, USA

Disliked: Property conditions & facilities, room comfort

Great location, but needs updates

The location is perfect - the lobby door opens right on to the zocolo. The room was clean - but there was a strong odor of cleaning supplies so we had to keep the window open. The beds were extremely firm and not very comfortable. The bathroom was showing signs of its age with a broken light fixture and some mold/mildew around the shower. The room was located on the backside of the hotel so it was very quiet. Overall, I would consider staying there again if I could find a deal on the rate. A quiet, clean room right in the center of town is what we wanted. However, the hotel really needs to invest in some upgrades like newer mattresses and bathroom makeovers if it is to appeal to a wider range of visitors.

2/10 Terrible

Nickname N A

Disliked: Cleanliness, staff & service, room comfort

Vacation

The cable is worthless, the door frames are rusted, the window in the bathroom didn't lock, the AC is controlled by a damper instead of a thermostat, the cleaning woman had a bad attitude and didn't clean very well, the staff in general had a bad attitude and were nosey. I will never go back and I suggest that nobody ever go back. The only good thing is the location. However, there is plenty of competition nearby with a cheaper one I know of that has done a lot better but they aren't on here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel centrally located in town.

4/10 Poor

Diana, San Francisco

Disliked: Property conditions & facilities, room comfort

A gloomy, overpriced motor inn

This is a basic place to crash. Everything is pretty beat up, and try to avoid checking in afternoons on weekends--the desk gets mobbed.

6/10 Okay

La Gringa

Liked: Cleanliness
Disliked: Room comfort

Great location, good price, noisy cieling fan

Clean, conveniently located, and budget priced. Would have received a much higher rating if the ceiling fan hadn't sounded like it was going to rattle itself right off the ceiling and onto the bed. Our room was in the back, so we were not disturbed by the noise on the plaza.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Great location in fun area

Friendly staff, but better--the best location possible. Right on the Zocalo, main square, with tons of resturants and bras, and only two blocks from the Malecon. Very safe area, with lots going on. They gave me a queit room, but the bed was pretty hard.

2/10 Terrible

Patricia, El Paso, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, depressing hotel.

The hotel is horrible, poorly maintained, it smells. We had some contact with the reception's staff. They couldn't care less. We went to the room, closed the door right away and left. The place is depressing. Lost our money, but that is not as bad as having to spend a night there.

6/10 Okay

Alex

Good hotel at great location

Good choice for the buck. Right in the middle of the party and heart of the city. Walking distance to malecon, right in front of zocalo, dancing and fun!

8/10 Good

Cees

Liked: Cleanliness, staff & service

Great value

The place is a bit old, the pool very little, but who cares? It is located right in the plaza, few steps from the port and it is in good shape. The staff is wonderful. The place is totally worth what you pay.

2/10 Terrible

Stefán, Reykjavik, Iceland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth it. You can get better for same price.

To be fair the hotel is not all bad, the staff was very nice, but we just expected a lot more for the price since we have traveled a lot in Mexico. However I do not recommend that you stay in this hotel. First, the air conditioning did not work at all (even though the staff insisted that it did) and AC is a must in Veracruz. Second, the furniture in the room was quite old and the first room they gave us smelled of cigarette smoke even though we asked for a non smoking room. The second room was better although it did smell like a public bathroom. All the rooms were damp. The hotel is dark and gloomy. The "continental breakfast" promised in the booking was consisted of a glass of orange juice and a bowl of Corn Flakes. It was also served an hour late. We had booked (and paid for) three nights but left after one and went to the Villa del Mar and got a way better room, better service and a better breakfast for the same price. Sure, the location of the Colonial is good, but a taxi ride from Villa del Mar to the center is about 3-4 USD so this hotel is so not worth the price. I would never stay there again and would not recommend it to anyone.

10/10 Excellent

Trucia, Winnipeg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Colonial - Veracruz - central to everything

This hotel was wonderful, we walked everywhere, even in the evening - very safe. Restaurants were close at hand, right outside the door if you want, and everyone, I mean everyone was helpful. We don't speak spanish, but people were more than willing to use sign language. All hotel staff spoke English. We will return, and recommend to everyone we know.

10/10 Excellent

AZ, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in the heart of Veracruz city

Very good value for the money. Nice cozy, clean hotel for short stay right in the middle of historic Veracruz city.

6/10 Okay

John, Broadstairs UK

Disliked: Cleanliness, property conditions & facilities, room comfort

Great location but a little shabby

If your looking for a hotel in the centre of all the action then the colonial fits the bill. It is however not the height of luxury and if you can afford a few pounds more try the Diligencia just across the square. Our room on the 5th floor to the rear of the building was extremely noisy. There seems to be a ventilation shaft servicing the airconditioning fans that backed onto our and a assume many other rooms. That apart, we had free wifi ( in the lobby only) and there is a great comunial terrace on floor 5 thta overlooks the plaza

10/10 Excellent

Efrain, Manhattan Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The heart of Veracruz

The hotel is located right next to the Zocalo, where most of the traditional activities happen. Everything is within walking distance. Hotel was clean and the staff were courteous and helped when requested. On the flip side, the rooms on the front of the hotel, with the balconies, have very poor sound proofing, which made it impossible to sleep at night without the use of earplugs, due to all the music being played til the wee hours of the morning. I went there to experience the music so I didn't mind as much, however, if you want to sleep, rent a room in the back of the hotel. This is my second time in this hotel, having stayed there about 15 years ago, and I would go there again for a similar experience. Enjoy!

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