Skip to main content
Beginning of main content

Recent guest reviews

It is conveniently located near Plaza San Marco, yet the rooms are very small and the smell its not the best.

Staff are horrible. They are constantly complaining while with guests. Talking endlessly in Italian. A woman had a problem with the blackout in her room, she was offered several alternatives to choose from, when I asked for an early check in, rooms aren't ready. Slept on the couch. Didn't even have the power to argue. Room is basic but clean. The location is great as well.

the location was superior. very easy from the parking lot, we had a car...and just a few minutes to the 3 Towers!

It has a wondeful location, just a few steps to Piazza San Marco

The hotel was a great bargain. The location couldn't be beat - right next to the main square and in the center of all of the main attractions. The furniture, the carpet, etc. was a bit old/antiquated, but the room was clean and comfortable. Great place to stay when you really just need a place to crash.

The hotel it's nice beautiful building close to shoping and restaurants but Rome needs more care keeping street clean and more tourist info places police or public workers don't want to b bother

This hotel needs serious update. I still cant believe that it actually carries BestWestern name. I travel often, and old hotels are not a problem, but things like, dirty bathroom, filthy carpets, broken shower are really not acceptable for a 3 star hotel. I guess I was stupid enough not to read other reviews. Also note that no internet access was available.

One of the worst in Italy I've ever had. The room was old and the wall was falling apart. The shower floor was cracked. It smelled like the nasty restaurant downstairs. Even after we complained and got an upgraded room, the problems continued. The entire hotel had no hot water for several hours and the room was still dirty. I would never recommend this hotel to anyone.

Location of hotel is outstanding - right off of the main square (St. Marks, Basilica, Doge's Palace) and within easy walking distance of Rialto Bridge and multiple water transportation options. Only downside to hotel was street noise (pedestrians and revelers) that extended well into the night. A higher floor (we were on the first floor) might mitigate this negative. All in all - WELL worth the money. [...]

front desk nasty and unhelpful

I didn't have a good experience here. While the location is fantastic, our room smelled terrible. We should have asked to be moved, but didn't because we thought the smell would go away. (We thought the room must have been shut up.) By our second night, it smelled so bad that it woke my mom up in the night. We were checking our early the next day, so we didn't raise the issue with staff. I regret that, because the hotel room really colored our view of Venice. I booked this hotel because of its location and price. I thought the price was low for a hotel right off San Marco square. I think the price must have been so good because the hotel was dingy.

My friend of some twenty years and I are both widows now and both in our 60's--this was her first trip to Venice. While other hotels are more atmospheric and Venetian, this one is an easy walk to the vaporetti, Basilica, & Doge's Palace; it's easy to locate and has an elevator. One room w/ 2 twin beds cost 240 USD + tax; most other moderate hotels started at 240 Euro for a single, so at today's exchange rate the price was excellent. The room was quite ordinary, but the bathroom was clean & the beds firm. Reception staff was attentive, considerate and knowledgeable. Breakfast (included in the price) was a nice cold buffet spread in the adjoining restaurant, which serves the public beginning at lunch time.

Hotel is less than one block off St. Marks Square. Room was normal size for European hotel room. Air conditioning worked great. But there was a constant unpleasant smell. Breakfast was typical continental (rolls, canned fruit, etc.).

Hotel is in great location, staff was very friendly, breakfast was great, room was European small but very clean and adequate - room was on canal - smell was bad - spoke with staff, they sprayed the room during the day but the smell did linger

different that thew USA but OK

Got room 106, it had a HORRIBLE odor. Tried to tough it out, but it was so bad we could not sleep. When we brought it up to the front desk in the morning they were very quick to put us in a different room...almost as if they expected it. Even the maid gave us a sympathetic look as she waved her hand in front of her nose! Recommend stay somewhere else unless you can't afford to. It was cheap for Venice.

Fabulous location right off St marco square and close to the water taxis on the grand canal. Center of shopping district. The rooms were old and outdated and the free breakfast was horrible but considering the price and location I would definitely stay there again. We had a 2 bedroom room which was perfect for a family.

When we checked in we were told we had a room on the first floor. The windows opened onto a dingy and dark square of other rooms above a very dirty roof. We also had troule with the lock on our door. It either wouldn't lock securely or if we succeeded in getting it locked, it was extremely difficult to unlock. We asked to be moved to a different room and we were told that wasn't possible until the next day since the hotel was completely booked. The next morning, we were moved to the third floor and we were very happy with the move. Now our windows opened onto a small street. We had lots of light and fresh air with the windows open and no problems with the lock. If you are assigned to a first floor room, immediately ask to move to a higher floor. The hotel staff was very helpful with questions and directions.

Esta bien, limpio y con excelente ubicacion, sin embargo pienso que puede mejorar las habitaciones. parecen descuidadas y las opciones para desayunar son minimas.

Piazza San Marco 877 Venice VE

Hotel highlights

  • Steps from St. Mark's Square and St. Mark's Basilica
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Venice City Center, Hotel San Marco is next to popular attractions like St. Mark's Square and St. Mark's Basilica. This 56-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

The 56 rooms have an array of amenities, including minibars, coffee makers, and ceiling fans. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Other standard amenities include safes and ironing boards.


Property features

A local mainstay since 1809, Hotel San Marco offers free WiFi in public areas, a computer station, and express check-in. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. This hotel also has laundry facilities.

Room options

Double or Twin Room, Annex Building

1 Double Bed | 2 Twin Beds | Sleeps 2

Standard Double or Twin Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Triple Room

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Economy Double Room

1 Large Twin Bed | Sleeps 2

Guest reviews for Hotel San Marco

Everyone (3) Couples (7) Family (7) Friends (1)
4
Family

It is conveniently located near Plaza San Marco, yet the rooms are very small and the smell its not the best.

By , from Puerto Rico on Feb 26, 2020

3
Friends

Staff are horrible. They are constantly complaining while with guests. Talking endlessly in Italian. A woman had a problem with the blackout in her room, she was offered several alternatives to choose from, when I asked for an early check in, rooms aren't ready. Slept on the couch. Didn't even have the power to argue. Room is basic but clean. The location is great as well.

By on Jul 24, 2019

5
Partner Couples Friends

the location was superior. very easy from the parking lot, we had a car...and just a few minutes to the 3 Towers!

By on May 13, 2019

5
Everyone

It has a wondeful location, just a few steps to Piazza San Marco

By , from Argentina on Sep 29, 2018

5

in the city center

Everyone

The hotel was a great bargain. The location couldn't be beat - right next to the main square and in the center of all of the main attractions. The furniture, the carpet, etc. was a bit old/antiquated, but the room was clean and comfortable. Great place to stay when you really just need a place to crash.

By on Jul 31, 2018

3

at door steps of subway buses and rail station

Everyone

The hotel it's nice beautiful building close to shoping and restaurants but Rome needs more care keeping street clean and more tourist info places police or public workers don't want to b bother

By on Jun 6, 2017

1

no internet - 0.5 star hotel

Family

This hotel needs serious update. I still cant believe that it actually carries BestWestern name. I travel often, and old hotels are not a problem, but things like, dirty bathroom, filthy carpets, broken shower are really not acceptable for a 3 star hotel. I guess I was stupid enough not to read other reviews. Also note that no internet access was available.

By on Jan 8, 2011

1

awful

Couples

One of the worst in Italy I've ever had. The room was old and the wall was falling apart. The shower floor was cracked. It smelled like the nasty restaurant downstairs. Even after we complained and got an upgraded room, the problems continued. The entire hotel had no hot water for several hours and the room was still dirty. I would never recommend this hotel to anyone.

By on Jan 1, 2011

3

excellent value and super location

Couples

Location of hotel is outstanding - right off of the main square (St. Marks, Basilica, Doge's Palace) and within easy walking distance of Rialto Bridge and multiple water transportation options. Only downside to hotel was street noise (pedestrians and revelers) that extended well into the night. A higher floor (we were on the first floor) might mitigate this negative. All in all - WELL worth the money. [...]

By on Sep 24, 2010

1

good location but stay away

Couples

front desk nasty and unhelpful

By on Sep 23, 2010

url importing http://www.orbitz.com/Venice-Hotels-Hotel-San-Marco.h70447-p2.Hotel-Reviews
There was an error importing /Venice-Hotels-Hotel-San-Marco.h70447-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Venice-Hotels-Hotel-San-Marco.h70447-p2.Hotel-Reviews