Hotel San Luca3.0 out of 5.0
Recent guest reviews
Clean and great location. We opened the window and looked right out to the canals. The hotel was right in the middle of everything and staff were very friendly. Make sure you get off at the Rialto as this is an easier walk with suitcases. No negative feedback :)
We had stayed for one night, their hospitality and cleanliness of the rooms were good. But the breakfast was not good. The hotel is a short walk from Rialto "vaporetto" stop with no bridges to climb (esp. nice if you have luggage with wheels that is heavy or which children cannot help drag), and to many of Venice's charming sites.
Our family of four (2 adults, 2 children aged 17 and 13) stayed in one of the "newly acquired" apartments next to the hotel. I will start with the positive--the staff that checked us in and was available until about 9 pm was fantastic. Very friendly and helpful. When shown to our apartment, we found a stand alone air-conditioner and two standing fans running. No big deal--it was very hot outside. The furnishings appear old and musty and I wondered if the "newly acquired" apartment had been refurnished or if what was in the apartment was just kept after the hotel purchased it from an individual owner. I prayed the mattresses were new. The only obvious improvement was the bathroom as it was clearly recently remodeled. As we readied for bedtime, we attempted to slightly move the standing a/c unit to direct cool air toward the bedrooms but quickly noticed it was not movable. The drainage hose was put through a window and the window panels then covered with taped cardboard. Around 10:30 pm, I made the mistake of trying to dry my hair with the provided hair dryer and it proved too much for the breaker. It flipped and we were in total darkness. The treatment we received when we went to the front desk for help sealed our opinion on this place. Up to that point, we were understanding of the circumstances and just wanted to get a good night's rest for our full day of travel home the next day. The man working the front desk at that point was the "night shift" and not one of the two kind gentlemen from our check-in. There was no apology and instead excuses like "this is how it works in Italy--you cannot have too many things at once." Never was there an apology but instead we were made to feel like dumb Americans for wanting to use a hair dryer. This employee called the manager who was offsite at that hour and near 20 minutes was spent on the phone to no avail. No apology and certainly no offer of even a partial refund. His demeanor overall was just unpleasant and disappointing. All could have been resolved with a simple "I am sorry this has happened." Also, the "free wi-fi" never worked--not uncommon in Italy hotels, but important to note. Beware of these "newly acquired apartments."
Our family of 4 (2 adults, 2 children under 11) traveled to Venice for a short 3 day stay. Hotel Luca recently acquired 2 off-site apartments very close to the hotel. We stayed in one of these, which accommodated our family very comfortably: ample bathroom (with washing machine!!!), fully stocked kitchen (pots, dishes, etc), modern A/C, very clean, good linens, charming decor, close to hotel for a well-stocked morning breakfast, and quiet at night. Hotel is a short walk from Rialto "vaporetto" stop with no bridges to climb (esp. nice if you have luggage with wheels that is heavy or which children cannot help drag), and to many of Venice's charming sites. We found all staff (from cleaning crew to front desk staff) to be very sweet, highly professional, welcoming and very helpful. I highly recommend this hotel, especially if travelling with younger children.
this is a very nice comfortable hotel with helpful friendly staff, but the bedroom for room 3 is right above a busy street with a restaurant and they start setting things up at 5:30 am, and it's noisy till late at night. we did not get good rest in room 3. And I wear ear plugs at night. Also, there is a 3.5€ daily tax per person which must be paid in cash.
Located in the heart of Venice just a 3 minute walk from the Rialto bridge and the water bus, the Hotel San Luca is a very good choice for your next holiday. We found getting about Venice quite easy as the location is superb. Only a short walk from the San Marco square and surrounded with shops and restaurants. The staff were friendly and helpful and we found the breakfast a good option to have just before we left the hotel for sightseeing even though it was quite repetitive every day. Our room was well kept and loved the venetian décor. However it faced a side road and was quite noisy unless the window was closed and if we preferred to keep the window open as it felt stuffy when we closed it. Overall we really enjoyed our stay and would visit again!
Absolutely satisfied with hotel. We traveled by group of 3 girls and no one is good in reading map. We heard that travelers are easy to get lost in Venice. With our plan, we came in Venice in a late winter afternoon which could be cold and more easy to get lost. Therefore, I have canceled my first booking which very near Piazza San Marco but complicated road, then booked a room in San Luca. When we came in Venice that afternoon, we prepare for a long walk with many questions to local people to find the hotel. But nothings happened. We found the hotel very very easy, just 5 mins walking from the port without any confusing. The receptionist was so friendly in helping us to carry up our luggage and recommend some local restaurants for dinner. The room is a little small for 3 girls but we cannot expect more in Venice. In addition, San Luca seems to be in the centre of Venice island because we can walk to all famous points only in 10 - 20 mins, especially to the port to Burano Island. Moreover, I and my friends were happy with included breakfast in hotel.
Pros: - Very easy to get to from the Water Bus with only one bridge to cross! - Large Room - Great Location! 3 Minute Walk to Rialto Bridge and 5 minute walk to San Marco - Central Air Conditioning that Actually Works! - Comfortable Bed - Complimentary Breakfast - Free WiFi!!!! Cons: - Noisy, especially if your room is near the check-in desk - Expensive ( As is everything in Venice and you pay for location) - Stairs, you have to carry your luggage up 3 short flights of stairs; however the front desk guy is usually willing to help you carry them. There is a chair lift, but we never saw it being used and it was hidden behind strollers and baggage. - Very basic breakfast, ( I guess you get what you pay for, since it's free. Granted my husband thinks it was included in the price of the room) - The cafe/snack bar ( Snack Bar Da Piero/ Bar San Marco) down the street towards San Marco is run by crooks! Avoid this place at all costs they display one price and wait until you eat your food and drink your beverage to tell you the price is double and now they've got you over a barrel and you have no choice but to pay for it. They have changed their name in effort to escape bad reviews, except they were dumb enough to leave their old name on their awning! https://www.tripadvisor.com/Restaurant_Review-g1725258-d1994676-Reviews-Snack_Bar_Da_Piero-City_of_Venice_Veneto.html Hotel San Luca is good and I definitely recommend it! Tip: The hotel's directions aren't exactly correct if you get off the ACTV waterbus routes 1 or 2. - Make a right after getting off the boat - You will pass a wide street on your left - Go over the bridge - Immediately after the bridge, Turn left down the very small alley - Keep walking down the alley for approx. 5 mins - Hotel will be on your right , if you go over another bridge you've gone too far
Stayed in the apartment overlooking the canal. Great location and only a few minutes away from the main hotel building. Clean and nicely furnished with comfy beds. The bathroom is large and has a good shower. We stayed with friends so it would have been useful to have a set of keys per room as it is annoying having to make sure we get back together so we can get in! Keep the windows closed at night or you'll be kept awake by activity on the canal!
It's a simple 3 stars hotel, however with excellent location and very clear. Common area is really basic with small restaurant for breakfast and bar. This is completely irrelevant compared with the location. The rooms are pretty clear and spacious. It's definitely a good option for who is planning to stay the whole day exploring the city and just need a relaxing night.
- Walking distance to Rialto Bridge and St. Mark's Basilica
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in San Marco, Hotel San Luca is within a 5-minute walk of popular attractions such as Rialto Bridge and St. Mark's Basilica. This 7-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Centrally located in Venice, the hotel is also a short walk from St Mark's Campanile and St. Mark's Square.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 7:30 AM to 10 AM.
The 7 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and safes. 22-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones and desks are also standard.
Hotel San Luca features free WiFi in public areas, coffee in a common area, and express check-in. Airport transportation is made easy with an airport shuttle during limited hours for EUR 16 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 324 reviews