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Hotel Danieli, a Luxury Collection Hotel, Venice

5.0 out of 5.0

Recent guest reviews

Stayed here with another couple. We were in the newest building. Be sure to ask for the building. Larger rooms. Air conditioning. Had breakfast on the roof. Views are spectacular and the breakfast quite good. Hotel arranged a number of site visits, a private boat ride at sunset, and recommended a number of great meals. Very satisfied. Wonderful stay.

My wife and I travelled here on the Orient Express from London and celebrated her birthday in a Venetian gondola (well....not the WHOLE day!). The hotel is exceptional without being ostentatious, the staff are for the most part friendly and helpful but bear in mind that they are often extremely busy dealing with a host of guests who speak neither Italian nor English. Breakfasts were scrummy with an English option, tho' not real back bacon of course and no proper bangers; lovely tho all the same, with terrific views up the Grand Canal. Dinner would have been an expense too far I'm afraid, so we ate in a little cafe off St Mark's Square. Go for it! You only live once.

Became an SPG member back in 2007 and was told at that time (after mentioning I dreamed of traveling to Italy) you MUST stay at the Hotel Danieli. So when planning my trip to Italy, my hotel choice was easy. We were celebrating our 25th wedding anniversary and were willing to splurge on luxury hotels. This hotel is beautiful throughout except our room needed some updating-scuff marks on the wall around the desk, ripped trim on the bottom, front of couch and severely scratched wood flooring. They also need to put some kind of grippers under the big floor rug that we tripped over repeatedly. The hotel kindly had Champagne waiting in our room. Nice gesture. Unfortunately they left 2 dirty glasses to drink it with. One had red lipstick on the lip and the other had red wine in the bottom. The ice in the bucket had completely melted and the water was already warm. (The ice was not their fault due to our later arrival) I had told them our airport arrival but unfortunately it took an hour and 15 min for the public water taxi to get to the hotel. Had I known this I would have sprung for the private water taxi. (Tip#1) So upon our arrival we were wiped out. Then check in took a bit of time not waiting but trying to understand the employee with her accent and all the "authorizations" on the key pad they want you to accept. My husband finally stepped in and just said no to all of them. I am assuming this is part of the Murano trip and solicitation comments from other reviewers because we were never offered the trip. I thought she was saying if someone called the hotel they would deny we were staying there which disturbed me if family had to reach us as our phones do not work in Europe. The whole thing was strange and very frustrating but like I said we just marked no to it all and were never bothered. All staff were very friendly but not overly warm. We did have some trouble with the concierge. We worked with them ahead of time to find a romantic restaurant for our anniversary dinner. I guess there was a miscommunication of sorts. They recommended a place that had home made pasta, bread and seafood. The part they left out (and there was no menu online) was that all the meals were seafood based and the menu was extremely limited - 5 choices in each catagory (app, first course, second course, etc.) We really wanted a ragu sauce pasta dish and were highly disappointed. (Tip#2 don't eat where they don't have a menu online) Earlier that same day we asked for a lunch place on the water and explained we only had so much time in between tours. He gave us several places. We headed out and after 45 min ended up back at the beginning of our walk at a place we found ourselves (Hotel Monaco). Reason being the first place didn't open for another hour and the 2nd place was also not open yet but even if it had been we wouldn't have stayed as it smelt like sewer . Speaking of sewer smell....we woke up the 2nd and final morning to the smell of sewer that got progressively worse throughout the morning. It literally made us sick to our stomachs. We called the front desk and they said we weren't alone and it was because of the water level in the canal. When we went to the lobby to check out, there was no smell. We did get a tip to order the water taxi to the train station at check out so it could be charged to a room (Tip #3). Great idea except the bell man forgot to tell the taxi driver. Upon arrival at the station we had to wait for him to call the hotel to verify we had paid. Embarrassing. I finally dug in my bag and found the copy of our receipt to show him so we could make our train. A simple snafu but not one that should be made at a hotel of this caliber. We had drinks in the bar after our mishap of a dinner and service was okay. They had a piano man that sang and he actually randomly played our wedding song. That was neat. They also give you snacks at all lounges/bars in Italy which is a nice touch. Overall I am still glad we stayed here. It is an EXCELLENT location right down from Marks Square.

We had breakfast on their fabulous roof top restaurant called "la terrazza" from which we could enjoy a panoramic view of the Venetian laguna. Excellent variety of food and perfect capucino. Pity from some big birds stealing the leftovers from a table right next to ours!

Wonderful experience with impressive hotel and the staff is very kind and helpful. Beautiful Hotel. Good location looking out onto the Grand Canal, good food (but costly for us ya hehehe). Visiting Venice have to stay here or just enjoy the view with drink and meal...

Luxurious hotel because of its rich heritage and famous staircase plus that paranomic view from the terrace. Stayed for 2 nights. The interior is very beautifully decorated. The housekeeping is fantastic and prompt for various demands such as extra towels and hot water (no kettle allowed in venice). However there are misses too as they are pretty booked hence one of our requests was missed out (for hot water on 1 evening). When i checked out, i had to wait for 30 mins because their excellent service meant they will spend a lot more time on those before you. Those at the concierge are fairly dull and i suspect they communicate better with those who are well-heeled or well dressed. All in all, every aspect of it is 5 star, but customer service just fell a little short at 3 stars for the misses..

Classic beautifully furnished luxury hotel in an excellent location, but very expensive like most things in Venice. The standard rooms are adequate in size though and renaissance vintage furnishings and beautiful marble bathroom. Staff are superb , spoke good English and always helpful. Stunning lobby and bar and roof terrace restaurant has excellent views over the grand canal. Though excellent location for key sites, outside hotel is noisy and extremely busy with mass of tourist visitors to the city and awkward to walk through due to large tour groups as well as mass of other tourists etc. Recommend visit during off peak season.

Fantastic location. Beautiful terrace for breakfast. Charming lobby/palazzo interior (if you're in the old part). But it stops there. The rooms are standard Italian size - cosy. The decor is "typical" Venetian/Italian. Kind of like Liberace threw up everywhere. You cannot have an evening drink without a dinner reservation on the terrace after 6 pm - I kid you not. You can have a drink in the downstairs lobby bar. Fine for the winter but who wants to sit in a fireplace-laden, crushed velvet upholstered room in 25 degree heat? Room service stops at 10.30. Again, not what you would expect for a 5* hotel. My fiancée wanted to eat a light snack after a show, circa 10.50 pm. "No possiamo". So I got one myself. Pizzeria was one minute away and the pizzaiolo got me my pizza within 10 minutes. Housekeeping had forgotten to clean our room one day and only did it at 6 pm. A near-empty glass of wine stayed on the bedside table for the whole three days. Why didn't they take it away? Perhaps for religious reasons. And our "view" gave out on a wall. Great. Romantic. A Venetian dream gone stale.

What an amazing hotel. Everything about it showed style and class. The rooftop terrace has such beautiful views over the lagoon, and to have breakfast there was a wonderful start to every day. Nothing was too much trouble. Think it has the best location in the city, close to the local water buses and taxis and St Mark's Square. The only disappointment was being unable to book a table for dinner on the terrace. Having said that, we ate in the Bistro which has the same views but through glass. The food was exquisite and we were so well looked after. Would love another visit without doubt! 😄

This hotel is truly an eye opener. Absolute luxury with very professional and helpful staff. A great large Lounge in the lobby. The drinks were probably a little expensive however they always are when staying in the best of the best hotels. The decor was amazing. The ambiance and the vibe were warm and relaxing. The bedroom was large. The only downside to our stay here was the room was on the ground floor facing the canal therefor quite noisy early in the morning with the clunking of the rubbish boats etc directly under our room from quite early in the morning but I guess it's all part and parcel with Venice. Everything including the main square is just a minute or two walk from the front entrance. If you can afford to stay here make sure you do.

Riva Degli Schiavoni, 4196 Venice VE

Hotel highlights

  • Steps from Bridge of Sighs and Doge's Palace
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Located in Castello, Hotel Danieli, a Luxury Collection Hotel, Venice is next to popular attractions like Bridge of Sighs and Doge's Palace. This 5-star hotel has 215 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a rooftop terrace. Centrally located in Venice, the hotel is also a short walk from St. Mark's Basilica and St. Mark's Square.


Enjoy dining at Terrazza Danieli, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.


Hotel Danieli, a Luxury Collection Hotel, Venice's 215 rooms are air-conditioned and provide free newspapers, safes, and phones. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Desks are also included.

Property features

Guests of Hotel Danieli, a Luxury Collection Hotel, Venice enjoy a rooftop terrace, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a computer station, free newspapers, and laundry facilities.

Room options

Deluxe Room

Full 1 | Twin 2 | Sleeps 3

Deluxe Lagoon View room

Full 1 | Twin 2 | Sleeps 3

Executive Suite

Full 1 | Twin 2 | Sleeps 3

Luxury Room

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 2955 reviews