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Hotel Danieli, a Luxury Collection Hotel, Venice

5.0 out of 5.0

Recent guest reviews

The Danieli is elegant, luxurious and perfectly located to visit Venice! The rooms are comfortable and complete with all that you need. The view from the roof of the Grand Canal, at breakfast, is a tourist destination in itself!! The only negative is the cost for drinks in the evening--overpriced. A cappuccino is 12 Euros. Overall, I would highly recommend this amazing hotel!!

Lobby is beautiful but it all stops there. Exterior needs restoration. Our room looked like decor from the 1980s double wide I grew up in. No hot water in the morning. Girlfriend tripped the breaker in our room twice after trying to plug up her straight iron, later learned that wiring does not support modern appliances after maintenance guy come to fix it. Took over an hour to get ice to our room. Had to call maintenance again to fix tv. Hotel changed me extra 50 euros to reserve a water taxi that I could have done myself if I had known. Save your money folks and stay somewhere else.

From the time we arrive by private taxi they took care of our luggage and deliver it in our room. Then when we check in the staff accompany us in the room and orient us with thi hotels history and where things are. The room gets serviced 2 x a day and they're very quick whatever you need ironing your clothes , asking for hot water etc. all the staff from housekeeping to people in front of the reception area they are very courteous and professional. I would not hesitant to come back again in hotel Danieli. Breakfast overlooking the grand canal is an unforgettable experience.

VERY small, cramped room. Hotel staff were very good.

kudos to the concierge but other staff was definitely lacking. Great location and the room was extremely nice and clean. Only downside was at check-in when I felt like I was begging to get a room and was asked to wait for 30 min before I can get my room.

The staff at the restaurant up at the terasse was great. Roberto the Concierge was great also and very helpful Everybody else need training in Hospitality.

The Danieli is a beautiful place but the lobby - spectacular as it is - is a little tired. Time to redecorate! Our room was in the recently renovated annex which was excellent, but the service was not up to par for a 5 star property. The concierges were a little lazy and more intent on finishing their personal conversations than assisting guests queuing up at their desk. The rooftop restaurant is fantastic with the best view in Venice. Location is convenient but guests walk out of the deluxe calm of the lobby onto a mob of people, water taxis, vaporetto ticket booths and street vendors which isn't my idea of a 5 star experience. Next time I am going to try the Bauer Il Palazzo.

We enjoyed a lot of things at the Hotel Danielli - the fact that we didn't have to carry luggage through Venice was a big plus - the water taxi dropped us off right at a side waterfront door, the fresh flowers everywhere, air conditioning, very helpful conscierges, free Wifi in the lobby only a very central location, and maid service 3 times a day. We wished there had been a gym and the restaurant was pretty expensive for what you got. Overall, a nice place to stay.

Arrived 11:45AM, told room vacant but needed to be made-up; a process that took +3 hours. Check-in and check-out ridiculously slow and bureaucratic. Wait for a water taxi was 45 minutes. Lobby bar overpriced and service was very slow. Staff, other than front desk and lobby bar, very attentive and most helpful. Room was outstanding in terms of comfort, location, and view.

Great staff who couldnt do enough for us. Clean room

Great experience

Room options

Deluxe Lagoon View room

Full 1 | Twin 2 | Sleeps 3

Executive Suite

Full 1 | Twin 2 | Sleeps 3

Premium Deluxe room

Full 1 | Twin 2 | Sleeps 3

Luxury Room

Full 1 | Twin 2 | Sleeps 3

Guest reviews for Hotel Danieli

Everyone (4) Couples (5) Family (2)
5

location and view

Everyone

The Danieli is elegant, luxurious and perfectly located to visit Venice! The rooms are comfortable and complete with all that you need. The view from the roof of the Grand Canal, at breakfast, is a tourist destination in itself!! The only negative is the cost for drinks in the evening--overpriced. A cappuccino is 12 Euros. Overall, I would highly recommend this amazing hotel!!

By on Jul 26, 2017

Review comment responded on Aug 2, 2017

Dear Guest, Thank you for your review, we appreciated it very much! Best regards, Silver Carpanese Resident Manager

3

overpriced and way outdated

Everyone

Lobby is beautiful but it all stops there. Exterior needs restoration. Our room looked like decor from the 1980s double wide I grew up in. No hot water in the morning. Girlfriend tripped the breaker in our room twice after trying to plug up her straight iron, later learned that wiring does not support modern appliances after maintenance guy come to fix it. Took over an hour to get ice to our room. Had to call maintenance again to fix tv. Hotel changed me extra 50 euros to reserve a water taxi that I could have done myself if I had known. Save your money folks and stay somewhere else.

By , from somewhere, virginia on Jul 3, 2017

Review comment responded on Jul 11, 2017

Dear david, Thank you for your recent review of our hotel. I am saddened to read that during your recent visit, our attention to service and details seemed to have been lacking. I will be sure to follow up with the departments mentioned and again apologize for the frustrations you had experienced. We look forward to welcoming you back in the not too distant future and please do not hesitate to contact us at any time if we can be of assistance. Best regards, Silver Carpanese Resident Manager

5

excellent hotel with excellent staff

Everyone

From the time we arrive by private taxi they took care of our luggage and deliver it in our room. Then when we check in the staff accompany us in the room and orient us with thi hotels history and where things are. The room gets serviced 2 x a day and they're very quick whatever you need ironing your clothes , asking for hot water etc. all the staff from housekeeping to people in front of the reception area they are very courteous and professional. I would not hesitant to come back again in hotel Danieli. Breakfast overlooking the grand canal is an unforgettable experience.

By , from NJ on Apr 7, 2017

4

venice

Everyone

VERY small, cramped room. Hotel staff were very good.

By , from Lakeland FL on Sep 12, 2016

4

concierge was excellent - other staff not so friendly

Couples

kudos to the concierge but other staff was definitely lacking. Great location and the room was extremely nice and clean. Only downside was at check-in when I felt like I was begging to get a room and was asked to wait for 30 min before I can get my room.

By on May 6, 2013

4

not so good !!!

Couples

The staff at the restaurant up at the terasse was great. Roberto the Concierge was great also and very helpful Everybody else need training in Hospitality.

By on Mar 6, 2013

4

b+ for the danieli

Families

The Danieli is a beautiful place but the lobby - spectacular as it is - is a little tired. Time to redecorate! Our room was in the recently renovated annex which was excellent, but the service was not up to par for a 5 star property. The concierges were a little lazy and more intent on finishing their personal conversations than assisting guests queuing up at their desk. The rooftop restaurant is fantastic with the best view in Venice. Location is convenient but guests walk out of the deluxe calm of the lobby onto a mob of people, water taxis, vaporetto ticket booths and street vendors which isn't my idea of a 5 star experience. Next time I am going to try the Bauer Il Palazzo.

By on Jul 28, 2012

4

renovated rooms

Families

We enjoyed a lot of things at the Hotel Danielli - the fact that we didn't have to carry luggage through Venice was a big plus - the water taxi dropped us off right at a side waterfront door, the fresh flowers everywhere, air conditioning, very helpful conscierges, free Wifi in the lobby only a very central location, and maid service 3 times a day. We wished there had been a gym and the restaurant was pretty expensive for what you got. Overall, a nice place to stay.

By on Aug 15, 2011

4

great, but . . .

Couples

Arrived 11:45AM, told room vacant but needed to be made-up; a process that took +3 hours. Check-in and check-out ridiculously slow and bureaucratic. Wait for a water taxi was 45 minutes. Lobby bar overpriced and service was very slow. Staff, other than front desk and lobby bar, very attentive and most helpful. Room was outstanding in terms of comfort, location, and view.

By on Jun 20, 2011

5

wonderful beautiful trip

Couples

Great staff who couldnt do enough for us. Clean room

By on Jan 1, 2011