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Recent guest reviews

Not what I expected as a 4 star hotel. Beds and pillows were not very comfortable. Room temp was rarely less than 25 degrees. Staff provided a fan which did little to help. Would not stay there again.

WiFi didn’t work. Staff is inattentive. Wouldn’t stay here again.

The location was good and walkable with many shops and eateries close by. The vaporetto was a 10 minute walk away. The wifi was extremely slow and the breakfast below average. (The coffee was cold and there was no hot food except for some grill your own bread and meats. Despite there being many tv channels, none were in English.

Nice hotel, great location. But, the room was extremely hot and we could not adjust the temperature. Was unable to sleep due to how hot the room was.

Venice is great, hotel was typical. Did like the fact that it had an active canal boat access. Very quiet

We were in Venice for two days and two nights and we had scheduled reservation for Duodo Palace Hotel. At the time of our arrival we found out, that something happened with our rooms( medical emergency and people did not come back in time to free up the room) . We were moved to Ruzinny Palace Hotel with private water taxi for no cost and upgraded to better hotel with free breakfast, all that on the expense to Duodo Oalace Hotel.I am impress from the staff of Duodo, they offer us complimentary glass of wine with snack and made our move to the other place very smooth. Hotel was looking very clean and invited. I will feel very comfortable going back and stay at the hotel, it's close to San Marco and all atractions, very convenient location. Thanks,

We spent two nights on our first trip to Venice. We took a water taxi from the train directly to the canal front door. This was a nice way to go because the hotel is a little hard to find on foot. Room was lovely on canal. It could have better lighting. The bottle of Proseco was a nice touch.

We stayed at the Duodo Palace hotel after a cruise. First thing to consider is location. It is fairly close to St Marks but it is 10 minutes to the Grand Canal and a 45-50 minute walk to the train station. Overall I was not thrilled with the location and tend to prefer the Rialto bridge and area around the train station more. Regarding the rooms, they are reasonably sized compared to other hotels in Venice. The hotel is on a small canal and the rooms have no view. Lastly, the breakfast service was poor. They only opened small room so there weren't enough seats. I requested they open larger one and front desk told me they wouldn't open until later. Definitely not service oriented.

San Marco 1887/1888 Calle Minelli Venice VE

Hotel highlights

  • Walking distance to Teatro La Fenice and St. Mark's Square
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in Venice City Center, Duodo Palace Hotel is adjacent to Teatro La Fenice and within a 10-minute walk of other popular attractions like St. Mark's Square. The 38 rooms at this 4-star hotel include minibars, flat-screen TVs, and premium bedding.


Dining

Buffet breakfast is offered for a fee each morning from 7:30 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Guests can expect to find free WiFi and 32-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and bidets, and beds sport premium bedding. Minibars, safes, and desks are other standard amenities.


Property features

Guests of Duodo Palace Hotel enjoy free WiFi in public areas, a computer station, and a library. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this boutique hotel include express check-in, a reception hall, and a porter/bellhop.

Room options

Classic Double Room

1 Double Bed | Sleeps 2

Deluxe Room

1 Queen Bed | Sleeps 3

Junior Suite, Canal View

1 King Bed | Sleeps 3

Single Room

1 Twin Bed | Sleeps 1

Guest reviews for Duodo Palace Hotel

Everyone (13) Couples (1) Family (1)
2
Family

Not what I expected as a 4 star hotel. Beds and pillows were not very comfortable. Room temp was rarely less than 25 degrees. Staff provided a fan which did little to help. Would not stay there again.

By on Aug 19, 2021

Review comment responded on Aug 19, 2021

Dear Guest, Thank you for taking the time to review your stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the Air Conditioning not being up to your expectations. I am sorry to hear that the pillows was not comfortable, having known that we could have provided different pillows. Your comments have been shared with the hotel management. We sincerely hope to welcome you again in order to better your perception of our property. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel

2
Friends

WiFi didn’t work. Staff is inattentive. Wouldn’t stay here again.

By on Jul 3, 2019

Review comment responded on Jul 8, 2019

Dear Guest, I appreciate the time you spent in writing a review for your recent stay at Duodo Palace Hotel. I am sorry to read that your stay was not up to your expectations. We experienced some service failures during the Internet upgrade to Fiber Connection. I confirm that now everything is working properly under the new internet service. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel info@duodopalacehotel.com

5
Everyone

By on May 12, 2019

Review comment responded on May 21, 2019

Dear Sirs, Thank You for good review. Kind regards.

3
Partner Couples

The location was good and walkable with many shops and eateries close by. The vaporetto was a 10 minute walk away. The wifi was extremely slow and the breakfast below average. (The coffee was cold and there was no hot food except for some grill your own bread and meats. Despite there being many tv channels, none were in English.

By , from Los Angeles, CA on Mar 13, 2019

Review comment responded on Mar 14, 2019

Dear Yohann, We are pleased that you took the time to review your recent stay with us. Thank you for noting our prime location. As you noted, we are in a very quiet area but still in the heart of Venice, very close to most of the sights of Venice and just few minutes away from St. Mark's Square, the Rialto Bridge and the Accademia Art Galleries. I am sorry to read that the Wi-Fi connection was not up to your expectations. We have already a plan to upgrade our High-Speed internet connection with Fiber Internet, we are waiting for the backbone network to reach our hotel. We have already a plan to upgrade our High-Speed internet connection with Fiber Internet, we are waiting for the backbone network to reach our hotel. For the coffee we do have the large flask for the American Coffee and our Staff is always available to prepare an italian coffee, cappuccino, hot tea or hot chocolate. We have a wide selection of digital TV channels; the majority is in italian, but there are also channels in other languages such as english, french, spanish, russian, turkish, german, japanese, chinese. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel

2
Everyone

By on Mar 12, 2019

Review comment responded on May 3, 2019

Dear Guest, Thank you for your feedack. I am sorry that your stay was not up to your expectations. We sincerely hope that we will have another opportunity to welcome you at our property to improve your perception of Duodo Palace Hotel. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel

2
Everyone

By on Mar 12, 2019

Review comment responded on May 3, 2019

Dear Guest, Thank you for your feedack. I am sorry that your stay was not up to your expectations. We sincerely hope that we will have another opportunity to welcome you at our property to improve your perception of Duodo Palace Hotel. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel

2
Everyone

By on Mar 12, 2019

Review comment responded on May 3, 2019

Dear Guest, Thank you for your feedack. I am sorry that your stay was not up to your expectations. We sincerely hope that we will have another opportunity to welcome you at our property to improve your perception of Duodo Palace Hotel. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel

2
Everyone

By on Mar 12, 2019

Review comment responded on May 3, 2019

Dear Guest, Thank you for your feedack. I am sorry that your stay was not up to your expectations. We sincerely hope that we will have another opportunity to welcome you at our property to improve your perception of Duodo Palace Hotel. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel

3
Everyone

By on Mar 12, 2019

Review comment responded on May 3, 2019

Dear Guest, Thank you for your feedack. I am sorry that your stay was not up to your expectations. We sincerely hope that we will have another opportunity to welcome you at our property to improve your perception of Duodo Palace Hotel. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel

3
Everyone

By on Mar 12, 2019

Review comment responded on May 3, 2019

Dear Guest, Thank you for your feedack. I am sorry that your stay was not up to your expectations. We sincerely hope that we will have another opportunity to welcome you at our property to improve your perception of Duodo Palace Hotel. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel

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