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Hotel Castello

3.0 out of 5.0

Recent guest reviews

The staffer that checked us in was strange to deal with. It just felt awkward, then he walked us down a shady alley to the building with our room in it.

Hotel Castello is not as nice as the pictures look. The staff were unfriendly. Experienced problems checking in with my voucher. First staff member we encountered was unwilling to help with this, but the second one was able to sort it for me. There is wi-fi available only on the main floor until 11:00pm but the lights were always turned off much earlier than that and the impression we weren't welcome. The breakfast was OK, nothing special. The patio looked nice but the furniture was covered in gross black cat hair.

The location is excellent since it is only steps away from St. Mark's Square. The room was nice, but the temperature control didn't seem to work. The bathroom was in decent shape, but the shower door had been removed and replaced with a curtain. This caused water to leak out onto the floor and caused the curtain to "attack" me while I was showering. The staff was very nice and the breakfast was great. I would stay again, but would prefer if they fixed the shower and thermostat.

The location was super-convenient and the staff was attentive and polite. There was a complementary breakfast, which was simple and clean. Internet access charge was reasonable. The major downside was the size of the rooms; they were cramped. We did not experience any smells that others have commented upon.

Hotel Castello was exceptional. Great location, friendly and helpful staff, spotless rooms, and (unusual for Europe) spacious bathrooms. Castello could not have been better.

Hotel Castello is centrally located by St. Mark's Square and a quick walk to the Grand Canal to catch the vaporetto. The rooms are comfortable and small, the continental breakfast delightful and the staff very helpful. Most of the staff speak english well. The only thing I would change is to turn the pre-set air conditioning a little cooler in the summer! There are a lot of excellent restaurants close by as well.

Great location! Hotel Castillo is centrally located in San Marco in Venice. Easy check in , friendly staff, great breakfast. Ornate, outdated room but very clean.

Hotel Castello is a lovely little hotel off of St. Mark's Square that is centrally located. Most of the staff speak english and the dining and sitting areas are lovely as well as the continental breakfast. The rooms are smallish and the air conditioning is pre-set and was a little warm for me. The bathroom had a great shower so I guess there is a trade off! I would recommend it because of the location and the great caring staff.

The hotel is situaded in an ecelent point for those people who want to stay in the most important places to visit. there dosent found special amenities at the hotel but if you gone there for visit and you have no much money is an excellent option.

The best feature of this hotel was that it was located within walking distance of St. Mark's square. The room we had was supposed to accomodate 4 adults but it was very crowded.

The Castello has to be just about the best value for your money in probably the most expensive city in Europe. The rooms are on the smaller side and like everywhere else in Venice the building is old. The rooms are very clean and the bathrooms are decent. The hotel staff is friendly and more then willing to help. The hotel is the closest you will get to St. Marks Square without paying the big bucks for staying on the waterfront. It is about two blocks and a bridge away from the square (about 3 minutes). Totally worth it. Venice is beautiful.

Castello 4365 Venice VE

Located in Castello, Hotel Castello is next to popular attractions like St. Mark's Basilica and Bridge of Sighs. This 26-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. St Mark's Campanile and Doge's Palace are also within a short walk.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


All 26 air-conditioned rooms feature minibars. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets.

Rooms


At Hotel Castello, guests have access to free WiFi in public areas. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Property features

Room options

Single Room

Twin 1 | Sleeps 1

Triple Room

Full 1 | Twin 3 | Sleeps 3

Quadruple Room

Queen 1 | Twin 4 | Sleeps 4

Guest reviews for Hotel Castello

Couples (4) Business (1) Family (5) Friends (1)
2

good location, bad at other stuff

Couples

The staffer that checked us in was strange to deal with. It just felt awkward, then he walked us down a shady alley to the building with our room in it.

By on Aug 17, 2014

2

don't be fooled by the photos

Families

Hotel Castello is not as nice as the pictures look. The staff were unfriendly. Experienced problems checking in with my voucher. First staff member we encountered was unwilling to help with this, but the second one was able to sort it for me. There is wi-fi available only on the main floor until 11:00pm but the lights were always turned off much earlier than that and the impression we weren't welcome. The breakfast was OK, nothing special. The patio looked nice but the furniture was covered in gross black cat hair.

By on Jul 26, 2014

4

great location

Couples

The location is excellent since it is only steps away from St. Mark's Square. The room was nice, but the temperature control didn't seem to work. The bathroom was in decent shape, but the shower door had been removed and replaced with a curtain. This caused water to leak out onto the floor and caused the curtain to "attack" me while I was showering. The staff was very nice and the breakfast was great. I would stay again, but would prefer if they fixed the shower and thermostat.

By on Jun 19, 2013

4

solid venetian hotel

Families

The location was super-convenient and the staff was attentive and polite. There was a complementary breakfast, which was simple and clean. Internet access charge was reasonable. The major downside was the size of the rooms; they were cramped. We did not experience any smells that others have commented upon.

By on Aug 21, 2010

5

venice

Couples

Hotel Castello was exceptional. Great location, friendly and helpful staff, spotless rooms, and (unusual for Europe) spacious bathrooms. Castello could not have been better.

By on Nov 25, 2009

5

just a walk away!

Families

Hotel Castello is centrally located by St. Mark's Square and a quick walk to the Grand Canal to catch the vaporetto. The rooms are comfortable and small, the continental breakfast delightful and the staff very helpful. Most of the staff speak english well. The only thing I would change is to turn the pre-set air conditioning a little cooler in the summer! There are a lot of excellent restaurants close by as well.

By on Jul 10, 2008

4

hotel castello

GetawayWithFriends

Great location! Hotel Castillo is centrally located in San Marco in Venice. Easy check in , friendly staff, great breakfast. Ornate, outdated room but very clean.

By on Jul 4, 2008

4

in the heart of venice

Families

Hotel Castello is a lovely little hotel off of St. Mark's Square that is centrally located. Most of the staff speak english and the dining and sitting areas are lovely as well as the continental breakfast. The rooms are smallish and the air conditioning is pre-set and was a little warm for me. The bathroom had a great shower so I guess there is a trade off! I would recommend it because of the location and the great caring staff.

By on Jul 3, 2008

4

godd location site

BusinessTravelers

The hotel is situaded in an ecelent point for those people who want to stay in the most important places to visit. there dosent found special amenities at the hotel but if you gone there for visit and you have no much money is an excellent option.

By on Jun 15, 2008

4

too expensive for what you get

Families

The best feature of this hotel was that it was located within walking distance of St. Mark's square. The room we had was supposed to accomodate 4 adults but it was very crowded.

By on Jun 5, 2008