Hotel Castello

3.0 star property
Hotel with a 24-hour front desk, steps from St. Mark's Square

Choose dates to view prices

Photo gallery for Hotel Castello

Breakfast buffet
Shower, free toiletries, hair dryer, bidet
Exterior
Double Room | 1 bedroom, down comforters, minibar, in-room safe
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Castello 4365, Calle Del Figher, Venice, VE, 30122
  • St. Mark's Square
    ‪4 min walk‬
  • St. Mark's Basilica
    ‪4 min walk‬
  • Grand Canal
    ‪26 min drive‬
  • Venice (VCE-Marco Polo)
    ‪47 min drive‬

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Room options

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

Double Room

7.8 out of 10
Good
(26 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Venice

Located in Castello, Hotel Castello is next to popular attractions like St. Mark's Square and Doge's Palace. The 26 rooms at this 3-star hotel include minibars, TVs, and desk chairs.

What's nearby

  • Doge's Palace - 3 min walk - 0.2 miles
  • St. Mark's Square - 4 min walk - 0.2 miles
  • St. Mark's Basilica - 4 min walk - 0.2 miles
  • Rialto Bridge - 8 min walk - 0.5 miles
  • Grand Canal - 26 min drive - 2.0 miles

Restaurants

  • ‪Rossopomodoro Venezia San Marco - ‬2 min walk
  • ‪Ristorante Principessa - ‬3 min walk
  • ‪Bacaro Risorto - ‬1 min walk
  • ‪Osteria da Bacco SNC - ‬1 min walk
  • ‪Aciugheta - ‬1 min walk

About this property

Hotel Castello

Hotel with a 24-hour front desk, steps from St. Mark's Square
Guests of Hotel Castello enjoy features like free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage.
15-inch TVs come with digital channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, free newspapers, and safes are other standard amenities.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 40 per night
  • Cribs/infant beds are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number IT027042A1WD2RXRV5

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castello
Hotel Castello
Castello Hotel Venice
Hotel Castello Hotel
Hotel Castello Venice
Hotel Castello Hotel Venice

Frequently asked questions

Is free cancellation available at Hotel Castello?

Hotel Castello provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see near Hotel Castello?

This hotel is situated in Castello, just steps from St. Mark's Square and Doge's Palace, and within a short walk of St. Mark's Basilica. You'll also find Rialto Bridge and Teatro La Fenice less than a mile away.

Is parking available on site at Hotel Castello?

No, there isn't parking available at the hotel.

Does Hotel Castello feature a casino on the premises?

No, Hotel Castello doesn't have a casino.

Is there an indoor pool at Hotel Castello?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Castello?

Couples staying at this hotel will appreciate amenities like a minibar and a down comforter as well as a 24-hour front desk.

Does Hotel Castello have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Castello have a restaurant that serves breakfast?

No, Hotel Castello doesn't have a restaurant that serves breakfast.

Does Hotel Castello allow pets to stay for free?

No, pets aren't allowed at Hotel Castello.

Are there connecting rooms at Hotel Castello?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Castello?

The closest major airport to Hotel Castello is Marco Polo Airport (VCE), which is 4.8 mi away.

Are there rooms with balconies that I can book at Hotel Castello?

No, there aren't any guestrooms with balconies at Hotel Castello.

Hotel Castello Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 243 out of 683 reviews
Rating 8 - Good. 264 out of 683 reviews
Rating 6 - Okay. 115 out of 683 reviews
Rating 4 - Poor. 38 out of 683 reviews
Rating 2 - Terrible. 23 out of 683 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with welcoming staff. Venetian style old rooms, with comfy beds of which were all cleaned and made each day. My only concern was just how thin the walls were. We could literally hear whole conversations, mobile phones, and pretty much everything else. I would advise ear plugs if I was to return.
Stayed 4 nights in Mar 2025

10/10 Excellent

Fazeel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough for sure
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Peter

Traveled with partner
Liked: Amenities
Nice staff.
Stayed 2 nights in Nov 2024

8/10 Good

Anette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Venice and our location! Thank you!!!
Stayed 5 nights in Dec 2024

6/10 Okay

Kushal

Liked: Cleanliness, staff & service, amenities
Good hotel proximity. Getting in and out is a bit challenging though. Staff is polite but limited inclination to accommodate requests by front staff. Something as simple as salt when asked the reception lady said we don’t keep it.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location, near St. Marc’s square, dining, and shopping!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

Eira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Omar

Liked: Staff & service, amenities
Staff members were nice. But the building is too old and feels ancient. I didn’t like the shower area it was too small and missing a proper shower head. The building also had a weird smell to it.
Stayed 2 nights in Dec 2024

6/10 Okay

Juan R

Traveled with family
Liked: Staff & service, amenities
Hotel pequeno, con poca ventilacion, el olor a humedad se siente, no puedes regular el aire o calefaccion a tu gusto, esta fijo. Comodo en general, muy cerca de la plaza San Marcos y rideado de restaurantes La persona que nos atendió en la carpeta , muy amable y familiar!
Stayed 1 night in Nov 2024

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness
I booked a room at this hotel to spend a night after a day in Venice. The room was not expensive so I was not expecting luxury. The room was dated but fine for somewhere basic to sleep after a busy day exploring. What it really has going for it is the location, its approx a 5 minute walk from St Marks Square and felt safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed out stay in Venice and plan to return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located wonderfully close to St. Mark square.
Stayed 3 nights in Oct 2024

2/10 Terrible

Liliana

Stayed 1 night in Oct 2024

10/10 Excellent

Egor, Elko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet, working air conditioner, friendly stuff and 24-hours reception, good coffee and breakfast. All we needed. Rooms rather small but feels venetian
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room smelled horrendous

The room provided the bare minimum. There were plenty of towels and a concierge available 24 hour. We got the room we expected but it was a very damp and dark room. The smell inside the room smelled like feet and vomit and was so strong we were uncomfortable the entire time we were inside the room. Needless to say we got horrible sleep. I suggest you read the reviews before booking here and spend a little more for a different location and hotel.
Towel on the floor trying to mask the smell of vomit
Sleeps 3-4
Bathroom had enough room
Stayed 3 nights in Oct 2024

10/10 Excellent

Bilquis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location. Access to everything. Good breakfast and good staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacous enough as well as the bathroom. The staff was fabulous and the breakfasts were great. It would have been nice to have it included in the price of the hotel (as many others we stayed at had included) We walked everywhere and the vaparetto location was very close when we went to go the Murano and Burano. The staff was very helpful to answer all our questions and the breakfast and cleaning staff were excellent. Thanks for the nice stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was lovely. The staff was friendly and accommodating, and the room was spacious and clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriela, Ottawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are smaller, but this is normal in Venice. Very clean and just behind the Doge's Palas. Super located, and lots of restaurants around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charlene, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to St Marco’s square
Stayed 1 night in Sep 2024

2/10 Terrible

Roxana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Creepy hotel

Crepiest hotel I’ve ever been. Receptionists were friendly. But the room was super old, dark, dirty, and super creepy. It was horror movie hotel. Bags of laundry at the entrance.
Stayed 3 nights in Sep 2024