Ca' Dei Conti4.0 out of 5.0
Recent guest reviews
The reviews here are all accurate depending on what building you find yourself in. We were in the annexe and it was so disappointing. The room was so small and i am guessing we could have got a better deal elsewhere but my travel agent recommended this. When we arrived we found a room so small we couldn't open our cases on the floor. The bathroom was quite big BUT no screen or curtain on the shower literally meant water went everywhere..(see the photo attached). Hotel very close to St Marks square but then agian most places are not that far a walk...what frustrated me most was having to pay city tax based on a four star rating that is 2 1/2 at best. I wont stay here again. Cant comment on the positive posts cause we didnt have a suite...
We made reservations through our travel agent back in May. She reserved a Classic Room for our 2 night stay. Upon arrival the front desk assigned us a tiny room on the 3rd floor. Elevator to 2nd floor then a steep flight of steps up. We entered the smelly tiny room and found there was a slanted ceiling making it impossible to stand straight throughout the room. Also the double bed had no side access. Both sides were against walls. You could only enter the bed at the foot. I told the porter we did not want to stay in the room. He called the front desk and put me on the line with the desk clerk. The clerk told me that we would have to stay in the room the 1st night and he would see if he could move us on our 2nd night. I had the porter take our bags down to the front desk. The desk clerk brought the manager out and we discussed with him that we had made the reservation months ago at the high recommendation of the hotel by our travel agent. The manager made us wait while he reviewed the available rooms. After a while he said that they would upgrade us to a superior room at no additional charge. We entered the new room to find the classic room which we originally reserved and not an upgraded superior room. This was fine after the 1st nightmare room we were given. The new room was what we expected. During our stay we found the hotel staff at both the front desk and the breakfast room to be very cold and unfriendly. Rarely a smile or a Buon Giorno. The hotel is rated 4 stars however from our experience 3 would be more like it. I would not even expect to see the 1st room we were offered in a 2 star hotel. We paid $350 per night and I believe we could have found a more friendly hotel in Venice where the staff does not try to pawn off inferior rooms. The only thing it has going for it is it's nicely located, but needless to say ....We would not stay here again and cannot recommend.
Stayed here on a couple of occasions,first for just one night and then a further three.On the first night we had a room,301 I think which was extremely small though it had a large bathroom.As it was just the one night we made do but asked that when we returned if it was possible to have something bigger. We were shown room 101 on the ground floor which had a much larger floor space but the bathroom was VERY narrow yet had all amenities. The room was also very dark even with all lighting on and very little daylight could enter since the hotel is located down back alleys, as are many others. Reception staff were very friendly and helpful recommending restaurants (non tourist) and booking events. The hotel seemed well patronised with visitors from many different countries and offered a very varied breakfast menu with the novelty of self service pancake and omelette makers. We would stay again as it was very near St Mark's square but would have to upgrade from the basic rooms.
The location of the hotel was great, 2 minutes from St Marks. The square has the lot. The staff were brilliant, offering as much advice as you wanted. The food was great and in all honesty not too expensive. We will be going back as there is so much to do and see. Plan before you go. Use public transport as it's much cheaper unless you want private trips.
Our experience at this hotel has been fantastic. It is a quaint hotel that is ideally located close to St Marco square. From the moment we rang from the train station staff assisted by organizing a transfer for us and all went seamlessly. The bellman met us at the drop off point from the water taxi to assist with our bags and escort us to the hotel. We were greeted by John who was very warm and welcoming. The staff have been really friendly and helpful and the hotel itself is really unique. We would stay here again ( family of four). Thanks Ca' dei Conti for a lovely stay.
We stayed at this hotel as it was the cheapest at the time but found it to have a nice room, great breakfast buffet and a great location (being 5 mins away from st. Mark's square and approachable through winding back alleys which we thought was really cool). The staff were all very friendly and the receptionists' recommendations of where to eat and drink were spot on!
We were shown an annexe room which was not acceptable so reluctantly accepted a room off the breakfast room bathroom was 2 foot wide room was dated and cold asked to turn the heating up three times nothing happened breakfast was mediocre staff not very friendly asked for fresh milk 3 times which was never received atmosphere zero definitely not 4 star disappointed.com
I had read mixed reviews about this hotel before we stayed so was a bit concerned when we arrived, but we have just returned from a 2 night stay there and I was very pleasantly surprised by our experience, however reading other reviews i think we were lucky. We stayed in room 502 which is off the main building but it was a very large room with a lovely big bathroom with a jacuzzi bath and a very comfortable bed. The room also has a small kitchen area and as it was on the ground floor it had a private terrace at the back. Unfortunately we didnt get to use this due to lack of time and weather not being ideal for sitting out. This room was incredibly quiet and away from main streets, the only negative would be the lack of view but with the space available and the terrace that more than compensated. The location was great for reaching all areas easily and we found the staff very helpful and polite. The breakfast was a bit disappointing, very uninspiring and they were very slow to replenish the fresh fruit etc. and there was very little choice. Overall we had an enjoyable and comfortable stay at this hotel and the location was ideal. I would stay again but ensure that I got the room I wanted.
Hotel is decent IF you are in the main building location but not worth more than a couple of hundred dollars per night. 3 stars ONLY because they accommodated us in the main hotel after a day there. My travel agent had talked this hotel up the wazoo and said I had to take this as this was an awesome hotel. I reviewed TripAdvisor and got concerned with all the negative reviews. I allowed the travel agent to book this hotel on condition that I was going to be in the main building which she reassured me of Sure enough when we reach there with the kids at 9:30 pm we are told the main building is full and we have to go to the annex just a few minutes away. I of course lose it knowing fully well what I'm going to get!! Despite raising a hell I was told there was nothing they can do! Hector in the front desk acted as if he could care less and that this is a routine. However he did call Manuel (?supervisor/booking manager) who promised me to get a "upgraded suite" in the main building the next day. I reluctantly agreed and went to the annex for that night. Annex building As described by other reviewers this may have been another old hotel which Ca Dei Conti may have acquired. It looked like a ghost/haunted building especially at night- lights turned on when we walked narrow old corridors. We finally entered a large empty room with 6 other rooms opening in to it. Looked like a breakfast area for morning. The room had an old musty smell on entering but in itself was not bad. It had no view. The absolute worst part was hearing the breakfast utensils sound early am when we woke up and realizing that we can't even open our door without having people look in to our room! I mean who thought it would be a great idea to have hotel rooms open in to a large breakfast area!! Who will pay hundreds of dollars for this!! There are other reviews which are very positive but doubt they are real! Most people don't have bedrooms open in to their own kitchen and if yours does, then welcome home with strangers in your kitchen! The bfast itself was paltry and meager. Made me want to puke and run away from this place as fast as I could. We took our bath and immediately called front desk who assured we will be moved that day. We left and were glad to be told that we were going to be moved to the main building in a couple of hours. Main building Manuel came through with his promise and indeed the room in the main building was very good. Not my taste as it was old world charm kinda thing but at this point I'll take any room to that fake hotel. Even this room opened to a breakfast room (who the hell thinks this is a good idea?!) but at least this room had a covering corridor. My suggestion would be to ask for rooms on the 3rd floor which appeared better. The location of the hotel is good. Near San Marco square. Very walkable even with luggage to San Zaccari taxi station which you can use to and fro the airport. The hotel is a bit tricky to figure out at first but can be easy to walk to if you know how to get to it. Ask the hotel if they can send a picture of their map to you. Don't waste lot of money on private water taxi There are many other hotels which are similar if better priced nearby. I would trust TripAdvisor and go for the 5 star rated hotels and skip this one. I will NOT be staying here if I visit Venice again although appreciate Manuel keeping his promise to get me in to the main building albeit 1 day late. Tips about Venice: Try Rosso Pomo Doro - great pizza place which item suggested. There is a Chinese restaurant nearby if you are fed up of eating Italian every day (for us after 7days of Italian food we were fed up!) Murano is a bit overrated as is Burano but sure do go if you have time. Definitely try the gelato at SuSo -absolutely the best!!
As a party of four we were not in the main building, but our room was spacious and clean. We had a very pretty view of the gondolas in he canal. The reception clerks were very helpful and suggested some wonderful restaurants. It is a very short walk to St. Marco Square, but far enough to be quiet. The breakfast was typical and did have some gluten free options which was appreciated. I would ask not to have a room adjacent to the breakfast room.
- Walking distance to St. Mark's Basilica and St Mark's Campanile
- Free WiFi in rooms and public areas
Located in Castello, Ca' Dei Conti is within a 5-minute walk of popular attractions such as St. Mark's Basilica and St Mark's Campanile. This 4-star hotel has 36 guestrooms and offers a casino, free in-room WiFi, and a rooftop terrace. Doge's Palace and Bridge of Sighs are a short walk from the hotel, which is on the waterfront.
Continental breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Ca' Dei Conti's 36 rooms are soundproofed and provide fireplaces, minibars, and free newspapers. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and bidets. Safes, phones, and desks are also standard.
A casino, a rooftop terrace, and free WiFi in public areas are featured at Ca' Dei Conti. Airport transportation is made easy with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, express check-in, and free newspapers.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 1127 reviews