Ramada Surrey/Langley2.5 out of 5.0
Recent guest reviews
As I expected our stay was a great experience. It as the fourth or fifth occasion that we used this venue and it was a pleasant visit as we expected. we will definitely use it again as well as recommend it to friends.
We stayed here for 2 nights with a lacrosse team. The hotel was really accommodating to our team, even allowing us to use the lobby for an impromptu serving of pizza to the boys after a late game. The pool is nice, but it echos in there making the noises seem much worse than they should have been. Breakfast was great, exactly what we would expect. Beds were comfortable, the room a decent size and was quiet. Overall clean and well maintained. We found it easy to get in and out of the hotel and nice to have a decent restaurant in the parking lot. The staff here were really friendly with us. We enjoyed our time here and would certainly book here again.
We stay here several times a year. The staff are great and accommodating to our requests. The location is central to local activities and shopping. Having a restaurant right next door is a big plus.
This hotel in very good location, friendly staff, very clean, breakfast is perfect , I really recommend you, to stay at this hotel
Better soundproofing required. Our dogs barked every time someone walked down the hall which dogs will do if they can hear the sounds outside the room. Also the door to the room allowed light all around the door to come in which indicates that the doors were not fitted properly. The food in the dining room was all over cooked. The staff though were lovely.
We had a few issues with our room when we checked in. Rebecca at the front desk was excellent! She moved us to a new room, waved the pet fee and offered to comp us snacks etc from the store. She was very apologetic and quickly made everything right. Highly recommended!
We stay at this Ramada every time we're in the Langley area. It's in a great location for our needs. This time I noticed a few things that could use a mention. Our room really needed to be dusted - the headboard, the lamps, etc. It also looked like it had been haphazardly put together - the bedskirt was tucked under the mattress and lamp cords were just out on the floor. The most unsafe thing was that there was no screen on the 3rd floor window and the window opened up all the way. (I forgot to mention that to the front desk when we left). I didn't go down to the continental breakfast but my husband did. He said there were few food choices and it didn't look good, so we went to Ricky's Restaurant. The most frustrating thing is that the internet wasn't working - however, the front desk was very nice and gave us a discount on our bill. We'll still stay there again.
We planned to visit Vancouver and the surrounding areas for our summer vacation but just found accommodation in Vancouver itself ridiculously unaffordable hence this place. it turned out to be one of the best decisions we made during that vacation. It was located in Surrey - not too far from Vancouver - so we were still able to get to the sites we wanted to get to. The hotel itself was well-appointed, clean with wonderful complimentary hot breakfast. It had a nice pool with a lovely hot tub and has exercise and business centers. It also had coin-operated laundry facilities, which turned out to be a God-sent traveling with kids. Oh, and off course off-street complimentary car parking with ample spaces. I really would recommend this place and cannot speak enough of it. Loved it, loved it, loved it!
The hotel pre-authorized the credit card given to hold the room before I even arrived at the hotel. Apparently if it did not go through my guaranteed reservation would have been cancelled! On check out, the desk agent did not record the payment info correctly so they had to call me and ask the details over the phone.
Stayed for 4 days while touring Vancouver and surrounding area. No complaints at all during our stay. Very clean and quiet, pool and hot tub were nice. Would highly recommend to others!
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 523 reviews