JUST SAY NO and move on to a different hotel -- "Quality" is not just a misnomer, it's a flat out lie -- this hotel DOES NOT HAVE AN ELEVATOR!!! Everything else about the hotel was fine, but for this reason alone, the experience was a complete and epic FAIL!! This is also likely an ADA violation. Also, front desk guy was cordial but couldn't care less that we had to haul heavy bags up a flight and a half of stairs. Further, when my phone completely died and I phoned the front desk to request a wake-up call, nobody even picked up the phone!! Finally, they wouldn't even provide receipts on check-out, which is ridiculous! As long as I live and breathe I will NEVER ever book with "Quality" hotels again!!