Hotels in Turney

"a clean and neat room was provided. it was weird arriving to the facility and not having an individual there to chekc you in, you had to check in with a Kiosk which was staffed from someone likely from another country, but the individual was helpful and kind and the process went well. Breakfast was simple but present and good."

"When we arrived I was greeted by a kiosk not an actual person. When it came time to do the deposit I asked if they had tap to pay and they said I would need the physical card. I explained I was traveling and had grabbed my sisters card on accident instead of mine and the kiosk guy said it was ok to manually enter the numbers, which since it's my card I know them by heart. The guy who was doing laundry came out and said absolutely not. After arguing with them at 10pm finally he let me manually enter the numbers. Then we get to the room and the TV doesn't work it won't connect to the Internet and the AC didn't work. There was a portable unit but that didn't work either it was missing required parts to work properly. And the refrigerator was warm. I called 0 on the phone and was basically refused to move us rooms. Overall this place was horrible and I will NEVER stay at a Sure stay ever again nor will I use hotels.com due to the fact that when I called and complained they had to wait for hotel staff to decide on a refund. Why did I use hotels.com then. Just saying"

"The bed and linens were clean. The mattress was hard so expect to wake up feeling stiff. The pillows were probably some of the worst pillows I’ve ever seen on a hotel. Thankfully I travel with my own. The bathroom was clean-ish. Shower was old and stained, not overly clean appearing. The room came equipped with a designated fly swatter and hook to hang it on. Breakfast was not your typical best western breakfast. It was disgusting. Staff was friendly enough."