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Una Vida

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Photo gallery for Una Vida

A pool area with a wooden deck, a bench, and a thatched roof structure.
Property video
A modern outdoor lounge area with a pool, wooden furniture, and string lights.
A spacious living area with a large TV, wooden furniture, and a view of greenery outside.
A gravel path flanked by rocks and dense tropical foliage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Jungle Studio

A bedroom with a stone wall, a hammock, a bed with pillows, a bedside table, and a woven rug.

Jungle Studio

  • Sleeps 2
  • Free WiFi

View all photos for Luxury Quadruple Room

A bed with white and beige bedding, a woven wall hanging, and a hanging light fixture.

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury House

A serene indoor pool area with stone walls, benches, and candles.

Luxury House

  • 3229 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier Room

A bedroom with a bed, a ceiling fan, a view of a swimming pool, and a ladder.

Premier Room

  • Sleeps 2
  • Free WiFi

View all photos for Premier Room

A modern outdoor pool area with a stone surround, a wooden fence, and a glass door leading to a room.

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jungle Studio

A bedroom with a stone wall, a hammock, a bed with white bedding, and a wooden bench.

Jungle Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tropical Room - Terrace

A bedroom with a bed, a ceiling fan, and a view of the outdoors.

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Quadruple Room

A bedroom with a bed, a ceiling fan, a dreamcatcher, and a view through a glass door.

Luxury Quadruple Room

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Tulum

Located in Tulum City Center, Una Vida is a leisurely stroll from sights such as Hospital de Tulum and Dos Aguas Park. This 4.5-star hotel has 17 rooms and welcomes guests with free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Hospital de Tulum - 11 min walk - 0.6 miles
  • Dos Aguas Park - 16 min walk - 0.9 miles
  • Holistika Art Walk - 3 min drive - 1.2 miles
  • Tulum Beach - 13 min drive - 5.5 miles
  • Tulum Mayan Ruins - 13 min drive - 4.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪El Camello Jr - ‬6 min walk
  • ‪Palma Central - ‬5 min walk
  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Aroma Cafe Tulum - ‬8 min walk
  • ‪Poc-Chuck “Las Mestizas” - ‬6 min walk

About this property

Una Vida

Guests staying at Una Vida enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 130 per vehicle one-way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, free newspapers, and a terrace.
Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies or patios, ceiling fans, and safes.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ananda

Things to do

  • Full-service spa
  • Outdoor pool
  • Water sports equipment

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • 11 buildings
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 60 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 9:00 PM.
  • There are no elevators.

Property is also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Una Vida?

Una Vida offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Una Vida?

As of Sep 3, 2026, prices found for a 1-night stay for 2 adults at Una Vida on Oct 4, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Una Vida?

This hotel is situated in Tulum City Center within a short 15-minute walk of Dos Aguas Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is there parking available at Una Vida?

Yes, secured self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Is there a spa available at Una Vida?

There is a full-service spa available for guests to enjoy and services include massages.

Does Una Vida have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, an al fresco restaurant, and champagne service at this hotel.

Does Una Vida have a casino at the property?

No, Una Vida doesn't have a casino.

Will I find an indoor pool at Una Vida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 9:00 PM.

Is Una Vida good for couples?

There are many amenities for couples at this hotel, including champagne service and in-room massages as well as an al fresco restaurant.

Are there hot tubs at Una Vida?

No, there isn't a spa tub at this hotel.

Does Una Vida feature a restaurant that includes a breakfast menu?

Yes, Una Vida serves free continental breakfast at Ananda each morning.

Will Una Vida allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Una Vida for a fee of USD 50 per pet, per night.

Are there connecting rooms at Una Vida?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Una Vida?

The closest major airport to Una Vida is Tulum Intl. Airport (TQO), which is 24.4 mi away (43 minutes by car).

Are there rooms with balconies at Una Vida?

Yes, every guestroom at Una Vida comes with a balcony/patio and some offer garden and courtyard views.

Una Vida Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 229 out of 305 reviews
Rating 8 - Good. 55 out of 305 reviews
Rating 6 - Okay. 12 out of 305 reviews
Rating 4 - Poor. 1 out of 305 reviews
Rating 2 - Terrible. 8 out of 305 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect spot for a relaxing getaway! The entire staff was super friendly and welcoming. We enjoyed having access to Bardo’s amenities. 10/10 for everything.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bevan

Liked: Cleanliness, staff & service, amenities
Beautoful hotel with great amenities and staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, highly recommend
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just away from centro, but an easy walk.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 5 night stay at Una Vida! The staff was were exceptional and took great care of us. Thank you!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Geewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little annoying but with the service we’ve gotten from the staff, this is tolerable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a private villa & it was so beautiful!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Taylor

Beautiful hotel with amazing staff.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Rob

Hotel great. Town itself, not so much…
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love Una Vida—so much so that we’ve spent our last two March Break vacations here. It’s a beautiful, tranquil oasis on the edge of town, with a stunning property and exceptional staff. My wife especially enjoyed the daily morning yoga, while our son looked forward to relaxing by the pool in the evenings. The atmosphere strikes a perfect balance between peaceful retreat and easy access to everything Tulum has to offer. The staff truly make the experience. They are incredibly helpful—whether it’s booking beach clubs, recommending restaurants, or simply making you feel welcome from the moment you arrive. A great added bonus is access to their two sister properties (both adults-only), which guests can also enjoy. We highly recommend Una Vida and look forward to returning again.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and rooms. Excellent customer service.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

yuseok

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are bugs in the room. The pool water is dirty, and there is a lack of consideration for guests; it seems the hotel is only focused on making money. It is not worth the price. I recommend not going.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and pool and overall hotel was gorgeous and tropical.
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really impressive hotel

A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Saba

Liked: Staff & service, amenities, property conditions & facilities
Absolutely loved our stay. The rooms were very clean (we had two), the space itself is very well-designed and beautiful, the staff were extremely accommodating and kind, the food was delicious!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Baruni

Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Leonteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful…. I will be returning Great staff… attentive
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Yevheniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. The staff was absolutely excellent! I will definitely come back.
Stayed 2 nights in Sep 2023