Una Vida

Suburban hotel with a full-service spa and a coffee shop

VIP Access

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Where to?

Dates

July 2025

August 2025

Relax by the inviting pool surrounded by lush greenery and comfortable lounge chairs.

Two beds with wooden frames and white bedding, a balcony with a view of greenery, and a sliding glass door.

Relax in a serene outdoor oasis with a hot tub surrounded by a natural stone wall and lush surroundings.

Situated in a serene garden, this charming structure offers a peaceful retreat with a cozy counter and seating area.

Cozy retreat with a bench, decorative wall, and natural ambiance.

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pet friendly
Bar
Breakfast available
Spa

Explore the area

Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

Tulum National Park
‪7 min drive‬
Tulum Mayan Ruins
‪10 min drive‬
Playa Paraiso
‪12 min drive‬
Tulum Intl. Airport (TQO)
‪53 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Jungle Studio

Exceptional

538 sq ft
Sleeps 2
1 King Bed

Luxury House

3229 sq ft
Sleeps 7
2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

Premier Room

Wonderful

377 sq ft
Sleeps 2
1 King Bed

Tropical Room - Terrace

Exceptional

377 sq ft
Sleeps 2
1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Luxury Quadruple Room

Excellent

700 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

About the neighborhood

Tulum

Located in Tulum City Center, Una Vida is a leisurely stroll from sights such as Hospital de Tulum and Dos Aguas Park. This 4.5-star hotel has 17 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

Gran Cenote - 6 min drive - 3.3 miles
Tulum National Park - 7 min drive - 3.3 miles
Tulum Mayan Ruins - 10 min drive - 3.9 miles
Las Palmas Public Beach - 10 min drive - 4.2 miles
Playa Paraiso - 12 min drive - 4.6 miles

Getting around

Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

‪Burrito Amor - ‬9 min walk
‪Sukhothai - ‬7 min walk
‪Asian Bodega - ‬4 min walk
‪El Camello Jr - ‬6 min walk
‪El Tio - ‬7 min walk

About this property

Una Vida

Suburban hotel with a full-service spa and a coffee shop

Guests staying at Una Vida enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 130 per vehicle one-way. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include coffee/tea in a common area, free newspapers, and a terrace.

Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies or patios, ceiling fans, and safes.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Relax by the serene pool surrounded by lush tropical vegetation and lounge chairs.

Pool
Spa
Pet friendly
Parking included

$237 nightly

Jul 20 - Jul 21

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Beach shuttle (surcharge)
Free secured, uncovered self parking on site
Limited onsite parking (max 1 space per unit)

Food and drink

Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 30 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Private picnics
Snack bar/deli

Restaurants on site

Ananda

Things to do

Full-service spa
Outdoor pool
Water sports equipment

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

Free newspapers in lobby
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

In-room massages
Spa open daily

Accessibility

No elevator

11 buildings
2 floors
Designated smoking areas
Mosquito nets

Room amenities

Bedroom

Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Champagne service
Free bottled water

Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board on request
Safe
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

This property welcomes pets for USD 20 per accommodation, per night
Dogs and cats only
1 total (33 lbs is the maximum weight per pet)
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: 5 percent of room rate

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: approximately USD 30 for adults and USD 30 for children
Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
Pet fee: USD 20 per accommodation, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-11:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

Pool access available from 7:30 AM to 9:00 PM.
There are no elevators.

Property is also known as

Una Vida Villa Tulum

Una Vida Tulum

Una Vida Hotel Tulum

Una Vida Hotel

Una Vida Tulum

Una Vida Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Una Vida?

Una Vida offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see near Una Vida?

This hotel is situated in Tulum City Center within a short 15-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Will I be able to park at Una Vida?

Yes, secured self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Is there a spa available at Una Vida?

There is a full-service spa available for guests to enjoy and services include massages.

Does Una Vida have a casino at the property?

No, Una Vida doesn't have a casino.

Will I find an indoor pool at Una Vida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 9:00 PM.

What amenities will couples enjoy at Una Vida?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an outdoor pool.

Are there hot tubs at Una Vida?

No, there isn't a spa tub at this hotel.

Does Una Vida feature a restaurant that includes a breakfast menu?

Yes, Una Vida serves continental breakfast for a surcharge each morning at Ananda.

Will Una Vida allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Una Vida for a fee of USD 20 per accommodation, per night.

Does Una Vida have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Una Vida?

The closest major airport to Una Vida is Tulum Intl. Airport (TQO), which is 24.4 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Una Vida?

Yes, every guestroom at Una Vida comes with a balcony with some featuring garden or courtyard views.

Una Vida Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Piper

Traveled with group, Traveled with family

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.

Stayed 4 nights in Apr 2025

8/10 Good

Lauren

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

10/10 Excellent

Jonathan, windermere

Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Todo estuvo super genial .. los detalles pequeños no se cuentan por que son insiginificantes en comparacion con todo lo demas. Muchas gracias por todo..

Stayed 4 nights in Apr 2025

8/10 Good

Rob

Traveled with group

Mar 31, 2025

Hotel great. Town itself, not so much…

Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Mar 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!

Stayed 5 nights in Mar 2025

10/10 Excellent

esther

Traveled with family and small children

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!

Stayed 4 nights in Mar 2025

10/10 Excellent

Rick, Halifax

Traveled with family

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.

Stayed 7 nights in Mar 2025

10/10 Excellent

Yanislav

Mar 11, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Traveled with family

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in a private villa & it was so beautiful!

Stayed 1 night in Mar 2025

8/10 Good

Richard

Mar 4, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Rumble in the Jungle

This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.

Stayed 3 nights in Feb 2025

8/10 Good

clara, Irvine

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful

Stayed 4 nights in Feb 2025

8/10 Good

Katie

Traveled with partner

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel and nice to have access to another hotel too with a pool table to play in the evenings. It was nice and quiet and private. Staff were mostly helpful but we did ask for their help with securing bikes and the first woman said there are none left so we’ll have to go elsewhere and then a second woman helped us get some - however they firstly wanted an extortionate amount of money (can’t remember exactly how much now) so we said no we’ll get them in town and then she came back offering them for less. Quite odd because usually in hotels they’re trying to help you not get scammed. Anyway the bikes got delivered and they were falling apart so definitely not worth the money. Also put a £320 holding charge on my card which seems a lot for only 4 nights and it took until I was back home for it to come back on my card which was annoying. Location was not the best - it was easy enough to walk to town but walking down some of the streets to get there didn’t feel very safe.

Stayed 4 nights in Jan 2025

10/10 Excellent

Sam

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really impressive hotel

A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!

Stayed 8 nights in Feb 2025

8/10 Good

John

Feb 13, 2025

Liked: Cleanliness, staff & service, room comfort

Good but not great

For the most part a beautiful place, with an inviting warm pool and beautiful outdoor lighting at night. The ability to use the adjoing Bardo Hotel pool and restaurant was a plus. Our room was spacious and beautifully furnished. Biggest downside was the plumbing. Any toilet flush in our or adjoining units caused a loud, prolonged, and startling gurgling in the sink of our kitchenette. Staff seemed unconcerned. There were unwelcome bugs on the floor of the room. Also, the hotel is not within safe walking distance of central Tulum. It is about 100 meters off of a very busy road, which can be heard throughout the complex. That 100 meters involves a very potholed gravel track. Finally, our arrival was delayed by a day and, despite our notifying the hotel in advance, it charged us the full price for the unoccupied night. They had the right to do that, but a discount or a free breakfast would have been a nice gesture.

Stayed 3 nights in Jan 2025

10/10 Excellent

shamara

Traveled with family

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff was amazing! Fernando, Guadalupe, Santos and Sweeny were all wonderful! The property is gorgeous and the sister properties were beautiful and convenient to visit. I will definitely return for another stay

Stayed 4 nights in Feb 2025

10/10 Excellent

Joy, Stone Mountain

Traveled with group, Traveled with partner

Jan 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property. Will definitely return back.

Stayed 1 night in Jan 2025

10/10 Excellent

Romeo

Jan 6, 2025

Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Jan 1, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Ghida

Dec 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

Sekina, New york

Dec 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Franklin

Traveled with partner

Dec 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pretty good

Stayed 2 nights in Dec 2024

10/10 Excellent

Sophia

Dec 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s my third time at this hotel

I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended

Stayed 1 night in Dec 2024

6/10 Okay

Jashona

Traveled with partner

Oct 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I think the property was beautiful, although when we showed up the first thing I noticed was the flower decor around the pool was dead and dead leaves in the foliage gardens- they just had a hurricane and storms so that’s totally fine. The next day there was a florist there changing out the flowers. The road leading up to the hotel is riddle with HUGE pot holes, that sucks. It’s just not nice idk, and we rented a car so we had to be super careful. The room was really cold and nice but the bathroom was essentially outdoors, it wasn’t enclosed so it was super humid and you had the keep the bathroom door closed to keep the humidity out and cold air in the room. The wifi kept constantly dropping out, it’s kind of a big deal because there wasn’t a tv so at night we were streaming movies and at a point just had to go to bed and turn it off. The worst part about the hotel is DIRECTLY next to a construction site. 3 of the 4 days of our stay we were woken up but insane banging from the construction, it was non stop. We just had to hurry and leave for the day in the mornings because I could not take it. And with that, there’s no enjoying the property amenities because of the noise. They provided us with ear plugs… I get it’s beyond their control but had we known I would never have booked Una Vida. I have no clue when the construction will be done but if you’re thinking about it I would not book this hotel anytime soon.

Stayed 4 nights in Oct 2024