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Recent guest reviews

It’s ok hotel

Great hotel. Great staff. Near to the strip. Bicycles available for $10 bucks all day. Safe area.

Awesome experience Great staff Well kept hotel Clean and courteous

We LOVED our stay here. When we go back to Tulum, we would like to stay here again. It is a newer development area so it is a little confusing, but we downloaded a google map to our phones, since our data didn't work, and we were able to navigate with that! We had the one bedroom penthouse suite and would definitely recommend it. This hotel is very attentive to the details. I can't say enough good things about it. We usually get upset stomachs when we go to Mexico and this was the first time we didn't get sick at all!

Is a nice property very clean and staff number one

Loved staying here. Restaurant was very good. Location also very good. Staff was exceptional. Wish I could remember everyones names but Julio at the front desk went above and beyond to make our stay great. I just can't say enough about the staff and how much we enjoyed our stay. Will be back!

I loved everything and everyone in this hotel ,very polite staff and the manager and my place was huge and spacious . I have to mention very delicious food very relaxing atmosphere and great environment. This was one of the most memorable vacations I ever had in my life

Loved the attention to detail and service by the staff. Wished they had more variety of choices on the menu

This hotel was excellent amd the staff were very helpful. Tulum in general is beautiful. Definitely going back to Kasa!!!

The location was great and the staff was amazing! This hotel made out stay perfect and they were all very helpful!

Very nice and quiet hotel, and the staff is very welcoming and accommodating. Highly recommend.

Loved the penthouse suite very specious and the rooftop pool was amazing. 10 minutes from the beach, downtown and the grand Cenote. The staff checkin staff was very friendly. However, when checking out the new staff was very helpful. They also do not offer room service.

Calle Prol. Sayil, Lotes 3 y 4 Tulum QROO

Hotel highlights

  • Close to Tulum National Park
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

KASA Hotel Parota places you within 3 miles (5 km) of popular attractions like Tulum Mayan Ruins and Cenote Crystal. This 3.5-star hotel welcomes guests with 18 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served each morning from 8:00 AM to 11:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service.


Rooms

KASA Hotel Parota's 18 rooms are air-conditioned and provide coffee makers, free bottled water, and ceiling fans. LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes and ironing boards are also standard.


Property features

Built in 2017, the brand new KASA Hotel Parota offers an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 232 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a terrace, a reception hall, and a TV in a common area.

Room options

Penthouse, 1 Bedroom, Private Pool

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Superior Room

1 King Bed | Sleeps 2

Luxury Condo, 3 Bedrooms, Kitchen, Pool View

3 King Beds and 1 Double Sofa Bed | Sleeps 7

Luxury Suite, 1 Bedroom, Kitchen, Pool View

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for KASA Hotel Parota

Everyone (3) Couples (5) Family (7)
3
Partner Couples

It’s ok hotel

By on Jul 15, 2021

Review comment responded on Jul 15, 2021

Thank you very much for taking the time to review our property. we really appreciate it. We hope you had a great time and We look forward to welcome you back. We would continue working on our service in order to provide you the best experience.

5
Friends

Great hotel. Great staff. Near to the strip. Bicycles available for $10 bucks all day. Safe area.

By on Jan 26, 2021

Review comment responded on Jan 26, 2021

On behalf of everyone at KASA Hotel Parota, we would like to thank you once again for choosing us for your stay in Tulum, and also for taking the time to write such a positive review of your experience with us.

5
Everyone

By on Dec 3, 2020

Review comment responded on Dec 4, 2020

Thank you very much for staying with us and for leaving such a good rating, we will continue working to improve our service We hope to see you again soon.

5
Family

Awesome experience Great staff Well kept hotel Clean and courteous

By on Mar 26, 2020

Review comment responded on Apr 17, 2020

Good day, dear guest. On behalf of everyone at KASA Hotel Parota, we would like to thank you once again for choosing us for your stay in Tulum, and also for taking the time to write such a positive review on your experience with us. We take our guests’ comfort, satisfaction, comments, and suggestions very seriously, and are always working on improving our hotel's facilities and polishing any service flaw we detect. We look forward to welcoming you back some other time in the future. Warm regards,

5
Partner Couples

We LOVED our stay here. When we go back to Tulum, we would like to stay here again. It is a newer development area so it is a little confusing, but we downloaded a google map to our phones, since our data didn't work, and we were able to navigate with that! We had the one bedroom penthouse suite and would definitely recommend it. This hotel is very attentive to the details. I can't say enough good things about it. We usually get upset stomachs when we go to Mexico and this was the first time we didn't get sick at all!

By , from Wisconsin on Mar 8, 2020

Review comment responded on Mar 9, 2020

Good day, Rebecca. On behalf of everyone at KASA Hotel Parota, we would like to thank you once again for choosing us for your stay in Tulum, and also for taking the time to write such a positive review on your experience with us. We take our guests’ comfort, satisfaction, comments, and suggestions very seriously, and are always working on improving our hotel's facilities and polishing any service flaw we detect. We look forward to welcoming you back some other time in the future. Warm regards,

5
Family

Is a nice property very clean and staff number one

By on Jan 4, 2020

Review comment responded on Jan 4, 2020

On behalf of everyone at KASA Hotel Parota, we would like to thank you once again for choosing us for your stay in Tulum, and also for taking the time to write such a positive review of your experience with us. We look forward to welcoming you back some other time in the future. Warmest regards, Reservations KASA Hotel Collection

5
Family Partner Couples Friends Family

Loved staying here. Restaurant was very good. Location also very good. Staff was exceptional. Wish I could remember everyones names but Julio at the front desk went above and beyond to make our stay great. I just can't say enough about the staff and how much we enjoyed our stay. Will be back!

By on Nov 24, 2019

Review comment responded on Nov 25, 2019

We would like to thank you once again for choosing us for your stay in Tulum, and also for taking the time to write such a positive review on your experience with us. We take our guests’ comfort, satisfaction, comments, and suggestions very seriously, and are always working on improving our hotel's facilities and polishing any service flaw we detect. We look forward to welcoming you back some other time in the future.

5
Family

I loved everything and everyone in this hotel ,very polite staff and the manager and my place was huge and spacious . I have to mention very delicious food very relaxing atmosphere and great environment. This was one of the most memorable vacations I ever had in my life

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Good day On behalf of everyone at KASA Hotel Parota, we would like to thank you once again for choosing us for your stay in Tulum, and also for taking the time to write such a positive review on your experience with us. We take our guests’ comfort, satisfaction, comments, and suggestions very seriously, and are always working on improving our hotel's facilities and polishing any service flaw we detect. We look forward to welcoming you back some other time in the future. Warmest regards,

5
Family

Loved the attention to detail and service by the staff. Wished they had more variety of choices on the menu

By , from Maryland on Jul 31, 2019

Review comment responded on Jul 31, 2019

Good day, Ra. On behalf of everyone at KASA Hotel Parota, we would like to thank you once again for choosing us for your stay in Tulum, and also for taking the time to write a review of your experience with us. We take our guests’ comfort, satisfaction, comments, and suggestions very seriously. Therefore, we are already working on improving our hotel's facilities and polishing our service’s weaknesses, such as our menu's variety. We look forward to welcoming you back some other time in the future. Warmest regards, Christian Vázquez Reservations KASA Hotel Collection

5
Partner Couples Family

This hotel was excellent amd the staff were very helpful. Tulum in general is beautiful. Definitely going back to Kasa!!!

By on Mar 30, 2019

Review comment responded on Mar 30, 2019

Thank you for taking some of your time to share your comments regarding your recent stay. Comments like yours motivate us to keep on making an effort to improve every day. We hope you had a great time and We look forward to welcome you back.

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