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Luxury Villas Jardín Caracol

4.5 star property

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Photo gallery for Luxury Villas Jardín Caracol

Family Suite, Pool View | Down comforters, in-room safe, individually decorated
Exterior
Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers
Reception
Luxury Villa, Private Pool, Pool View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle 7 pte con 14 sur, Mza 52, Lote 17, Condominio Jardín Caracol, Tulum, QROO, 77769
  • Place, Holistika Art Walk
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Deluxe Suite, Pool View

Deluxe Suite, Pool View | Down comforters, in-room safe, individually decorated

Deluxe Suite, Pool View

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Suite, Pool View

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Pool View

Family Suite, Pool View | Down comforters, in-room safe, individually decorated

Family Suite, Pool View

  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa, Private Pool, Pool View

Luxury Villa, Private Pool, Pool View | Down comforters, in-room safe, individually decorated

Luxury Villa, Private Pool, Pool View

  • 1023 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

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About the neighborhood

Tulum

Located in La Veleta within a short walk of Holistika Art Walk, Luxury Villas Jardín Caracol is within 2 miles (3 km) of Hospital de Tulum. This 4.5-star villa has 4 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Holistika Art Walk - 16 min walk - 0.9 miles
  • Hospital de Tulum - 4 min drive - 1.2 miles
  • Dos Aguas Park - 4 min drive - 1.4 miles
  • Tulum Beach - 12 min drive - 4.0 miles
  • Tulum Mayan Ruins - 14 min drive - 4.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Vaivén - ‬10 min walk
  • ‪Delicia - ‬16 min walk
  • ‪El Aguajito Marisqueria - ‬11 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬9 min walk
  • ‪Me Latte Café - ‬9 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Luxury Villas Jardín Caracol

Luxury Villas Jardín Caracol features an outdoor pool, free WiFi in public areas, and spa services. You can take advantage of free parking, along with a free beach shuttle. The front desk has multilingual staff that can help with concierge services and luggage storage. Other amenities at this luxury villa include express check-out, a terrace, and laundry facilities.
The 4 individually decorated villas feature kitchens and balconies or patios, and there's space to spread out with dining areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with digital channels and Netflix. Beds sport down comforters and bathrooms offer hair dryers. Washers/dryers, coffee makers, and safes are other standard amenities.
Recreational amenities at the villa include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Beach

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Sports massages
  • Swedish massages

Internet

  • Available in the villa: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • High chair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Water dispenser

Dining

  • Chef service
  • Dining table

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area
  • Window screens

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (31 inch wide door)
  • Handrails in hallways (45 inches high)
  • Handrails in stairways (45 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 17 2026 to March 16 2028 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the villa at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Jardin Caracol Condominium

Frequently asked questions

What's there to do near Luxury Villas Jardín Caracol?

This villa is situated in La Veleta within a short 15-minute walk of Holistika Art Walk. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is parking available on site at Luxury Villas Jardín Caracol?

Yes, secured self parking is offered for free at the villa. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Luxury Villas Jardín Caracol?

Spa services at the villa include deep-tissue massages.

Does Luxury Villas Jardín Caracol have a casino at the property?

No, Luxury Villas Jardín Caracol doesn't have a casino.

Is there an indoor pool at Luxury Villas Jardín Caracol?

No, this villa doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

Is Luxury Villas Jardín Caracol good for couples?

There are many amenities for couples at this villa, including a chef service and in-room massages as well as an outdoor pool.

Does Luxury Villas Jardín Caracol have a hot tub?

No, this villa doesn't have a spa tub.

Does Luxury Villas Jardín Caracol feature a restaurant that includes a breakfast menu?

No, Luxury Villas Jardín Caracol doesn't have a restaurant that serves breakfast.

Does Luxury Villas Jardín Caracol allow pets to stay for free?

No, pets and service animals aren't allowed at Luxury Villas Jardín Caracol.

Does Luxury Villas Jardín Caracol have connecting rooms available?

No, there aren't connecting guestrooms at this villa.

Where is the closest airport to Luxury Villas Jardín Caracol?

The closest major airport to Luxury Villas Jardín Caracol is Tulum Intl. Airport (TQO), which is 25.3 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Luxury Villas Jardín Caracol?

Yes, every villa at Luxury Villas Jardín Caracol comes with a balcony/patio and some offer pool views.

Does Luxury Villas Jardín Caracol have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Luxury Villas Jardín Caracol.

Luxury Villas Jardín Caracol Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff were amazing. The place could be cleaner. I brought up the issues and what were missing to the owner and they fixed them right away. They did an amazing job making it up to us and that was wonderful. Road to get in and out of the place is not paved.
Stayed 7 nights in Feb 2026